The Township at St. Charles - St. Charles, Illinois

The Township at St. Charles, located at 201 N Tyler Rd, St. Charles, IL 60174, is a prominent apartment rental agency and apartment building that offers a wide range of amenities and services to its residents. With a phone number of 833-797-2026 and a website at thetownshipatstcharles.com, this establishment has garnered a strong online presence and positive reviews.

One of the key features of The Township at St. Charles is its commitment to accessibility. The building boasts a wheelchair accessible entrance and parking lot, ensuring that all residents and visitors can easily access the premises. Additionally, the presence of an elevator within the building further enhances accessibility for all occupants.

Beyond accessibility, The Township at St. Charles offers a comprehensive range of amenities to its residents. These include a modern fitness center, catering to those who lead an active lifestyle. Furthermore, the establishment is pet-friendly, welcoming both pets and dogs, making it an ideal choice for animal lovers.

For those seeking a more relaxed atmosphere, The Township at St. Charles features a swimming pool, providing a perfect spot to unwind and soak up the sun during warm weather. The building also allows dogs, ensuring that residents can enjoy the company of their furry friends within the premises.

With a strong online presence and a 4/5 average rating based on 84 reviews on Google My Business, The Township at St. Charles has established itself as a reputable and reliable apartment rental agency and apartment building in St. Charles, IL. Residents and potential tenants can expect top-notch service, a convenient location, and a range of exceptional amenities.

👍 Reviews of The Township at St. Charles

Abby N.

4/5

Curt was a fantastic manager and was always happy to talk to us if we needed help. Pool was always kept clean as well as the laundry room. We had no issues with neighbors or management, but maintence does take at least a week to fix something, if not longer. Apartments are very large, spacious, mostly open concept. Have lots of storage and ours had a huge pantry. Our apartment was newly renovated, but renovations made were obviously done cheaply, new carpet, but very cheap and the install was done poorly, had little carpet fibers coming up until the day we moved out. Part of our floors were vinyl wood, but they held up well. All our doors had new hardware but were hallow and painted white with the wrong type of paint as it would chip regularly. Bathtubs/showers were painted white, which is fine, but paint was done poorly and would chip just from normal use. Countertops were quartz which was awesome and we had entirely new appliances which were great. The issue was the countertops, being natural stone, needed to be sealed, but clearly never were and absorbed anything you put on them. Our sink was supposedly stainless steel but if you scrubbed the sink while wet a patina would come off. The cabinets were just painted over and whoever redrilled them to attach handles did not fill the original holes. It's a "nice from afar" kind of look, but still overall one of the nicer places I've lived. Best part were the huge floor to ceiling windows and big balcony. We also always had plenty of parking and never had any issues with guests spending the night or a few days. Paying rent is easily done online and they have a generous grace period. Utilities are pretty inexpensive as well. I'd say if you're looking for a reasonable, clean place to live in St. Charles you should check it out.

Larry T.

1/5

Water shut off in the building yet again!!!! As always still with no resolve and no reason as to way. Sewage bill continues to rise yet again. Water bill continues to rise yet again. Cut water off during the day while ppl are at home. Can’t use the bathroom, can’t wash your hands, can’t wash up, can’t drink water. And yet no reason as to why. Rent high as hell. Building smell like weed and cigarettes. Just terrible! Township can you tell us why rent is almost 2400+ and the water is terrible and very few amenities

Kathleen R.

5/5

Just signed our lease and found a few things before we moved in that needed to be fixed. The request portal for maintenance was easy to use. Maintenance did take a few days which I find is common for non emergency situations which is similar to other complexes. But I did check and everything was repaired!

Arden A.

1/5

I submitted seven maintenance requests and one was resolved, two were addressed but not fixed and the rest have not been addressed. The two that were addressed were my broken sliding door handle and kitchen sink faucet. They ordered a new handle for my siding door (allegedly) but that was nearly three weeks ago and I have not heard any follow up. Also, they “fixed” my faucet but it only lasted a few days and now I have the same problem again. My other requests have not been addressed at all.

1stbestpokemaster

1/5

This place sucks. They have very strict rules, and it’s very expensive. What do you get for all that rent money? Water shutoff after water shutoff. It’s been a reoccurring problem for the entire 15months I’ve been there. They will shut it off for an entire day to get it “fixed” then have the same exact issue a week later. The laundry machines are overpriced, are always in use, and the dryers suck. The maintenance team responds slowly. There are an Above average amount of bugs in the summer. The apartment itself is vastly overpriced. The dishwasher is cheap, so make sure you wash the dishes fully first like I do. Save yourself the headache and the money, it’s not worth it.

Honey D.

1/5

How this building got that many stars is beyond me. If I could I would give negative stars. Terrible terrible building to live in. I have had flies in my apartment since I have lived here 2021. I have said something many times but the effort they put in (nonexistent) still doesn’t stop them from coming. They are in the ventilation system some way some how. They seem to love the bathroom. It’s to the point where you can be sitting in the kitchen here them flying around next thing they drop dead right by your plate. Absolutely disgusting!!! Giving an apartment building damn near 2k a month for this is crazy! The water is absolutely disgusting and atrocious. It leaves a residue behind because it’s so much calcium in the water or whatever it is the water in the building pretty much never works so always a repair issue. The water taste terrible. The hot water is nonexistent. You have to let the water run in the tub for 10 to 15 minutes before it can even get hot in the sink. The amenities are piss poor. Garbage disposal barely worked when it broke they didn’t fix it. So they need to remove that off the site. The dishwashers leave the dishes looking trash worthy. The pool was never open and when it was it was dirty. The workout room is lackluster all the rent tenants pay they deserve pelotons. People with pets put dog feces in the building entrance garbage that doesn’t get dumped super often or they will leave right outside the building where you walk in. You pay for pest control every month but they don’t come out unless requested. I’m starting to see ants and it’s dead in a winter. Why are there flies flying around in my bathroom? Something has to be dead inside the ventilation system for them to continue to keep coming. The paint is cheap but they want to charge you for wear and tear. The hallways and elevators smell because of the pets. The smoke weed and cigarettes. But your rent better not be late by the 4th day at 12 am or you will get a $100 late fee. It’s just sad that we have to pay rent then wait forever for things to get fixed because it’s always on back order and the repair still doesn’t get done. If you can live somewhere else by all means take that route. Curt you are still the same kind nicest office manager I have ever met.

Thomas H.

4/5

Everything pretty good. Clean, safe. Nice new guy Tyler at the desk. He's quite helpful with a good attitude. My overall rating will plummet to #1 if the pool is a joke again, it will go to #5 if you figure it out.

Johnathan P.

5/5

Jonna one of the managers, was very nice and helpful giving me information on the Township. Very informational and came off as very welcoming not only to me but to other individuals as well. With her professionalism, I will highly consider coming here shortly. It is always good to have employees that offer credible information and Jonna is one of them.