FirstService Residential Manhattan - New York

Adelheid C.

Closing on an apartment is not easy, so you better have a good team on your side. FirstService Residential Manhattan has the highest standards and you need energy to submit your credentials. However, make sure you deal with Courtney Jachim, she was tremendously helpful and without her, I would have had sleepless nights. Thank you Courtney for making buying into such prestigious Condo a reality.

Yury H.

I was genuinely impressed by Iris Contes, the purchase application processor for Apt. 638 at 5 Tudor City Place. Her professionalism, attention to detail, and responsiveness in addressing my questions on behalf of my buyers were exceptional. Iris played a critical role in the success of my clients’ co-op application.

She was kind, patient, and eager to help. She always offered thoughtful solutions and clearly explained each step of the process. She also demonstrated great empathy and understanding, especially as my buyers were new to purchasing a co-op in NYC and needed extra clarification.

In all my years of selling co-ops in New York City, I’ve never said this before: I truly hope I have the opportunity to work with her again. She was an absolute pleasure to collaborate with.

Rina L.

Although the online portal may benefit from improved intuitiveness, the First Service Residential staff have demonstrated consistent outstanding service. My most recent sales application process was remarkably smooth thanks to Courtney Jachim. Her expertise and efficiency were impeccable, making a potentially stressful experience surprisingly easy. We are incredibly grateful for her professionalism and highly recommend her services. Thank you, Courtney!!

Rob M.

We submitted our renovation plan over 10 business days ago and have fully complied with all requirements and follow-up questions from the engineering department. Despite this, we have yet to receive final approval or even a clear update.

This ongoing delay is seriously impacting our construction timeline and business operations. With material costs rising due to upcoming tariffs, the urgency of this matter cannot be overstated. If we do not receive a resolution soon, we will be left with no choice but to escalate this issue to the appropriate department at the New York State level. We strongly urge the company to address this matter promptly and improve the efficiency of their review process.

Our property is at 12 E 13th Street (unit 8).

Kevin

Would like to give a major shout-out to Joyce Yang for her many years of help with all of my property management needs. Her professionalism and responsiveness to each and every inquiry I have ever made makes me keep my faith with FSRM! She is truly a great employee and would recommend her for any role/position!

Kenneth H.

I'm a real estate broker and also live in a First Service managed building. I wanted to take the time to give props to one of the best managers I've worked with in my 20 years of being a broker in the city. Taqiyya Williams is a Portfolio Manager with First Service and she's been the point person for several transactions where I've represented the buyer and also the the seller. She's amazingly thorough and responsive which is a unique combination in this business and I know I can always run questions by her and receive clear and well thought out direction. She's exceptional and I only wish she was apart of every transaction I work on.

Denise B.

Working with Grace Moxheim at First Service Residential was a fantastic experience. She was incredibly responsive throughout the process, promptly addressing any questions and ensuring that everything moved forward smoothly. Thanks to her efficiency and attention to detail, the package was processed much faster than expected, making the entire experience seamless. Her professionalism and quick turnaround were truly appreciated!

Jessica S.

I recently completed the purchase application for my seller for residence 2204 (PH4) at 5 Tudor City Place and wanted to take a moment to share my experience. Iris Contes was the application processor, and I found the entire process to be efficient and well-managed. Iris was responsive, knowledgeable, and guided us through each step with clarity and professionalism. Her attention to detail and timely communication helped everything move forward smoothly. I’m grateful for the support and truly appreciate how seamless the process was from start to finish.