Ashley Coker Team REALTORS - The Real Estate Group - Springfield, Illinois

KB

Ashley and her team are simply awesome!! Very knowledgeable, quick to reply, and passionate about real estate. I had a very fun and easy experience buying my first home because of their hard work and patient guidance.

Mallory J.

Ashley and her team were excellent to work with for our home-buying experience. We were first-time buyers from out of town, and Ashley went above and beyond to accommodate our challenging schedules for showings. No question was too silly or small and Ashley was extremely responsive. She helped us navigate the process seamlessly and we were extremely satisfied with our overall experience. I will definitely recommend her to family and friends for their real estate needs.

Tiffany M. P.

Prepare to be WOWED!
Huge thank you to Ashley Coker and her team! They are relentless in ensuring you find the home that you want and led us every step of the way to increase our chances of having our offer accepted by the sellers. I appreciate Ashley and her team’s responsiveness to all of our questions and for their highly quality customer service and attention to detail. Ashley is clearly a well networked professional which also meant that other realtors collaborated well with her, which is key in today’s “here today gone tomorrow” housing market, especially because we needed at least a 4 bedroom home for our family of 6. I never thought that we would find the house that checked all of our boxes (location/schools/size/budget), and Ashley found it. I highly recommend her services. You will NOT be disappointed. I am so grateful we have our dream home.

Kelsey W.

Ashley helped me buy my house around 6 years ago as a first time home buyer, and now she helped me sell it as a first time seller! She made things super easy both times. With her help my house sold really fast, which was exactly what I needed. I would definitely recommend her to anyone looking to buy or sell!

Callie K. W.

Ashley helped us immensely while searching for the perfect home for our family in 2017. We moved from out of town and knew nothing about the Springfield area, but she gave us really good insight and advice and was so knowledgeable and patient through our extensive search. She found us the perfect home and we were so grateful!

We enjoyed working with her so much that when my husband got a job out of state, we asked Ashley to help us sell our home in July 2022. Again, she had wonderful advice for us as sellers, knew great contractors to help us fix up our house before putting it on the market, and made the whole process so easy. Our home sold very quickly, and we are so grateful to Ashley for all her help! She is kind, patient, helpful, professional, flexible, communicative and responsive, knowledgeable, organized, hard-working, and honest. I can’t say enough good things about her—I’d recommend her to anyone!

Jared C.

From our first conversation with Ashley about selling our home, we were especially pleased with her honesty and attention to detail. Those things never wavered throughout the entire selling process. We felt that she had our best interests at heart, and her advice on numerous fronts never led us astray. With the help of Ashley and her team, we’re now able to enjoy our new home and look forward to making memories there!

Rhiannon L.

Terrible, unprofessional & lack of communication

Our selling process started off as a great experience but slowly turned into a bad one. Ashely was very adamant about getting our house sold, even after we pushed back selling multiple times, which we loved. Communication was awesome in the beginning but became very sparse throughout the selling portion, leaving us reaching out every time for answers or updates on where we were at in the selling process. We were very up front when the house was listed that we will not make repairs or be bringing any cash to closing which at the time she understood & guaranteed we would sell it at a price to where we wouldn’t owe anything at closing. When given an offer from a potential buyer, Ashley was asked where that would put as at for closing, we were given a guesstimated number that ended up making us owe. It was requested on our end that Ashley does a sellers net sheet with a higher priced counter offer, to guarantee we would not owe at closing. The sellers net sheet came back with us walking away with money in our pocket so we accepted. After inspection it was noted that the roof was “nearing the end of its useful life” over our sunroom. Ashely insisted it be repaired multiple times even requesting us to hire a roofer for the buyer & stated to us the end inspection summary noted the roof has to be repaired, which it did not state at all. In response we denied to replace/repair that roof which resulted in her pushing for us to repair/replace in order to sell the house, which we did not do, but it made us question who she was actually working for, us or the buyer. Closer to closing paperwork became very unclear as this was our first time selling a house & nothing was explained to us. When the closing day was approaching we had heard nothing about a final walk through or anything about closing, after reaching out the day before closing, curious when they would do the walk through, her response was that she didn’t know very much but that the buyer can’t come at the scheduled time so they would have to wire transfer proceeds. The following day we arrived at closing under the impression we would have proceeds at the end of closing. When starting the paperwork the title company pointed to a number well over $4k stating that is what we had to pay in order to close. Ashley had missed an entire step in our closing process, we were given a grant when we bought this house & Ashley was made aware of that when listing the house & now we had to pay this grant back for not staying in the house for over 5 years. She was told multiple times at closing we had no money to bring to the table & she continued to insist we pay something & even asked for us to call family to pay our closing. We verified with Ashley that we were sent no paperwork stating we would owe at closing & she mentioned they sent us something to sign but never sent the document for us to review & that this $4k payment had popped up the day of. She tried to tell us she could use her commission to pay our closing but we would have to pay her back with our escrow & if we couldn’t pay her with our escrow that we would have to sign an agreement saying we would pay her back over $4k so she didn’t “put her job at jeopardy” then proceeded to say “this isn’t my fault”. Overall the communication was terrible, she did not stand by her sellers side during the process & simply lacked the knowledge on professionalism to properly help her clients sell a house.

Leonard F.

Ashley and her team are very professional, knowledgeable and fun to work with. The work she did for us was incredible. We greatly appreciate her and her team. If you want to sell your property and have fun in the process, the Ashley Coker team are your people.