Redbird Property Management - Normal, Illinois

Sharkie48

My godson had to move due to having seizures that required him to not be able to live alone. During the time of moving, I was battling covid and pneumonia and he was hospitalized. I couldn't get everything cleaned and had to hire people to move his things, the people I hired to clean never showed up. They still gave his deposit back. That is unheard of. I appreciate Redbird Properties working with me on this and wasn't expecting his deposit to be returned. They do care about people. Thank you to Redbird Management for going above and beyond with this situation. Their actions show they do care and are not all about money. This has meant alot to my godson and myself. Highly recommend.

Vindoodles

3 days ago

Currently living in 208 E Mulberry. They rented out this apartment knowing it had an active roach infestation and we have lost a great deal of our personal property over it. Have called multiple times over the year we've been here and they've only ever come out to do a simple spray 4 times, which as you can imagine, does nothing. On top of that, the pipes for the tub are messed up so it collects water and doesn't drain like it should. The oven is also non-functional. The apartment before this one, a window pane rotted completely out of the frame. Absolutely disgusting. Will not recommend nor rent here again. Started out loving this company and its friendly staff... shame it had to go this way. Why am I paying RENT for a place that isn't even livable

Chris B.

I've been impressed and pleased with the way Redbird handles business. They've been consistent, responsive and caring. My rental house has become my home and I am grateful.

k [. (. &. K.

definitely avoid redbird. i rented from them for almost 3 years, they never once made a repair and claimed i didn’t tell them about the issues despite my hundreds of calls and messages. i had to fix my own toilet, my bath leaked into the apartment below with every use which caused a mold problem, etc. also they didn’t disclose when i signed the lease that a registered sex offender lived in the complex. i only found out bc the cops knocked on my door to let me know. they ended up selling the building when we all made a fuss and stopped paying rent. 🤷🏻‍♀️

Allie H.

It is incredibly comforting to say that in working with Redbird, I was matched with the respect and integrity that a future tenant deserves. Thank you, John, for your continued patience as we toured many different properties and for answering my many questions as I searched for the perfect apartment that felt like home.

Hannah K.

I’ve lived in three separate Redbird properties and cannot recommend them enough. They are always extremely accommodating and actually treat you like a person rather than a number. Very quick to fix things and respond via phone or email. All around great customer service. Not to mention my apartment is gorgeous. Highly recommend!

James H.

We have been with Redbird for approximately 15 years and have never any issue that wasn't taken care of quickly. When the refrigerator conked out about 5:30 pm in the spring, a new one was delivered and installed by 8 pm. Last weekend, the air conditioner went out and within about an hour a service man was on the scene. Tom, Kevin, Bob and all of the people are super nice to deal with. Highly recommend Redbird!

We have now been with Redbird for almost 20 years and it has been a pleasant experience. Tom, Kevin, Molly and others have been very cooperative and helpful. We recently had multiple plumbing problems and all were corrected promptly. We have never considered moving and I consider Redbird to be the best.

Having now passed the 20 year mark with Redbird, it is fitting and property to once again say Thank You for all you do. Your consideration and prompt responses are appreciated. My hope is to have another 20 years with Redbird!

Josh B.

One of the best agencies to rent from on campus. I've rented from 3 and these are my favorite. They are helpful in finding places and prices that work for the student. Also they're flexible on working with you and send maintenence out within a day or two if you have any problems. They have top tier A+ customer service and respond very quickly to any questions or concerns. Genuine people who aren't just trying to make stacks on stacks.