Ziprent - San Francisco, California

aniruddha D.

We had an excellent experience with Ziprent. We found the tenant within a month. Staff is very responsive to your queries. They have informed us every step of the process. The experience has been smoother. No hidden charges. We found it cheaper compared to other rental managing companies.

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I am satisfied with the exceptional service provided by Ziprent. From the initial tour to signing the lease, the entire process was seamless and efficient.
I took a tour of the apartment on a Friday and was impressed by Ziprent's prompt response. By the next Monday, I had signed the lease, which is a testament to their professionalism and dedication.
What truly sets Ziprent apart is their responsiveness. I received replies to my questions within 12 hours, even during evenings and weekends. This level of communication made me feel valued and supported throughout the rental process.
Ziprent also shows their commitment to transparency by transferring my questions to the house owner and providing me with timely responses. This gave me peace of mind and allowed me to make an informed decision about the property.
The setup of keys and instructions via email was smooth and hassle-free, allowing me to complete the tour independently. This self-guided tour experience was convenient and flexible, accommodating my schedule and preferences.

Jim M.

I am thrilled with Ziprent's service to find a new tenant for my townhouse.

Ziprent was recommended to me by another property owner in my community. I used to handle finding renters myself, but I figured that I would see how well Ziprent could do - especially because I had to travel away from the area.

Ziprent was able to use their "self serve" process to show the townhouse to a lot of interested parties, and the new tenants have already moved in. The process was fast, cost less than other property management companies, and I got "top dollar". Their high-quality photography and 3D tour helped the property look at its best.

I have decided to use Ziprent for the ongoing property management. It's too soon for me to say, but I expect that they'll continue to be responsive, professional and effective.

Zak F.

Zip Rent has been a phenomenal service. They are excellent in coordinating communications with tenants and have shown to be professional and diplomatic with both parties. When working through disagreements, repairs or other challenges, they truly work to ensure customer satisfaction for both landlords and tenants.

Before using ZipRent I was doing things on my own and at times I regretted the stresses that came with being a landlord. But now seeing how much time ZipRent saves me for marketing, tenant placement, showings, managing communications and repairs and managing payments... it's a no brainer! I'll never go back.

Jervante W.

I've been putting off the inevitable, strictly because of the process involved with finding a new place to lease. Ziprent made this process as smooth and easy as it could be. Their system for viewing properties is exactly how it should be. Never had anyone bothering me, following me around, or asking me over and over if I like the house. I was able to view the home at my pace and take the time I needed to make sure it felt like home. The application process is just as easy, and the communication was excellent. Every single question or concern I had was immediately addressed and replied to. Their online portal made everything accessible and allows you to see every single step as you make your way through the approval process. I highly recommend Ziprent to anyone looking for a stress free way of finding your new home to lease.

Madigan G.

My partner and I just moved into a house managed by Ziprent. They made the application, walk-through, and move-in process so easy and streamlined! For the few repairs we've had so far, they've been supportive and responsive, and the vendors they have selected have been excellent. Also, their portal to manage the initial application, the lease, repair requests, and rent is intuitive and helpful. Would recommend!

david M.

I have been using Property Management companies for years now. Overtime, I became displeased with the services that I was receiving and started looking for another PM for my properties. I found Ziprent and have been extremely pleased with their services. So much so, that I have recommended them to friends who now enjoy their services as well. There accounting/billing system is easy to understand which makes things simple which is why you use a PM to begin with. Rent and associated payments, including the deposit/s, go straight to your bank account with notifications when it is initiated/completed. No waiting to get your money while it sits in the PM’s account. You can use your own vendors for repairs if you like. When I need something I almost always get to speak directly to someone who can resolve my issues. When not, my call is quickly returned. Did I mention there rates. Check them out. I highly recommend giving Ziprent an opportunity to make your life easier.

N P.

My wife and I rented a 2-bdrm house in NorCal from Ziprent. A few months into our 1-yr lease, I was transferred and we had to move out of state. I notified Ziprent that we had to move. What unfolded next was a nightmare. I happily showed the property to prospective renters during the last few weeks of our time at the property. But no one was interested. When we moved, all showings stopped. After a week or so, I checked the Ziprent listing for the property and found that when a person tried to book a showing, they received a message saying that no showings were available. Mind you, I’m still paying full rent. I called them to tell them of the problem and they eventually got it fixed. After several more weeks, there were still no renters. I eventually took out an online advertisement and found renters on my own to take over the property. Once the renters that I found signed the lease, Ziprent tried to interpret the CA civil housing code in a way that let them return less of our deposit and keep more money than they were legally allowed to. It was a huge headache for me but I eventually got everything back that was supposed to be returned.

Update: After I posted my review, Ziprent reached out to me and made a significant corrective effort to help remedy the problems that I experienced. Because of this, I have updated my review to five stars.