Weichert, Realtors-Signature Professionals - DeKalb, Illinois

Meghan J.

If you rent from a property managed by Signature, understand that you are being watched 24/7. I have lived in my subdivision for 7 years. I have been through 3 different property management companies. Signature pro weichert is big brother and Carrie is judge, jury, and executioner.

Carrie has fostered an environment that encourages residents to snitch on each other. We get emails almost weekly about "suspicious people walking the neighborhood." No, Karen... that person walking around all day LIVES HERE. Mind your business.

It came to a head when Carrie stole my car. My fiance and I own(ed) 2 vehicles. Both vehicles have been parked in our lot since before Signature took over. We never had any issues previously. The second car was parked in an auxiliary lot for visitors, since it wasn't we preferred to drive because the air conditioning was broke. It was a junker. I used it to take our 4yo and 2yo to the park or to the store quick, if my fiance had the nicer vehicle. Yes, It had expired plates and a leaky tire. Life keeps getting more expensive and being poor is already really hard. New tires and registration fell behind diapers and medical bills, sorry. Predatory businesses have gotten too comfortable exploiting desperate people, but I digress. So, without any notice... no stickers, no notes, no emails, or calls...Carrie and her lackeys stole my car. She was convinced my family was the "problem family we dealt with already over inoperable vehicles" but had us mistaken. Her vendetta and grudge cost me the only way I have out of my neighborhood, since I'm a stay at home mom and my fiance needs the car to get to work. Not that it's anyone's business, but since I have to justify every single decision I make to these people, I'll explain "her side".

She was informed "multiple times" about our vehicle (never informed me though) and how it hadn't moved in months. Well, my fiance worked 3rd shift from 10 to 7am. NO ONE WOULD HAVE SEEN THE CAR MOVE SINCE HE WAS GONE OVERNIGHT! The expired plate and low tire were enough "evidence" to have Accurate Towing steal my car. The rates that company charged to get my car back were more than the car was worth. So I surrendered the title...and my ability to take my kids to the park or, divinity forbid, the hospital in an emergency. Even after pleading for leniency, Carrie told me she would make a call to try to help me out with the tow company. She never made a call to anyone. Never replied to my emails after telling her how the situation concluded. No remorse or regret for making a decision on something so trivial that had heavy repercussions. Man. I wish I could be that confident in making decisions to complicate other people's lives. JK, no I don't. I believe in treating people how you would want to be treated. Have the day you deserve ✌️

So, if Carrie is your overlord... follow all her rules or her watchful eyes will tell on you! I'd give this place zero stars if I could

Karen R.

Carrie sold my home in Dekalb. Professional in every way!! I am impressed with her knowledge of the variety of local markets and trends. She promptly provided feedback after showings and when offers were presented, negotiated the best possible price. Could not have gotten through this stressful process without her! Now working with Carrie to find my new home. Impressed with how available she is, and how quickly she responds when I want to see a home. I was very glad I worked with Carrie to sell my home and am just as happy working with Carrie to find my new home.

Kim O.

Where do I start? We had such a GREAT EXPERIENCE with Carrie as our agent for both the sale of our home and the purchase of our new home. She listed our home and we had an offer on it day one. WOW!!!! Her team was awesome! After that, she helped us pick our current home! She scheduled all of the listings of homes we wanted to view and was very organized. She had great relations with the listing realtor for the home we decided on and made it happen quickly! Smooth sailing all the way around! Carrie has also worked with numerous members in our family to help them get the home of their dreams. We would HIGHLY recommend them!

Amanda T.

My husband and I have worked with Carrie Ottum for the past 9 years. During this time she has helped us purchase 2 homes, 1 lot, and 2 business properties. She has also assisted us in selling two homes quickly and for top dollar. Carrie always thoroughly explains the buying/ selling process and is able to effectively communicate between buyers and sellers. She is truly by your side every step of the way! Carries is always professional and shares her expertise with her clients. We are forever grateful to her for helping us find our dream home for each stage of life we have moved through.

Julie S.

Zach & Carrie Ottum were FANTASTIC to have as my real estate agents. They never left a question unanswered and always responded quickly. I would HIGHLY recommend them over any other agents. You will receive the best service any agent can provide. They sold our home within the first few days using Zack & Carrie.

Dave

Carrie is the hardest working Real Estate agent in the greater Chicago area. Carrie's dedication to providing quality customer service is unmatched. It is not uncommon for Carrie to go above and beyond to ensure a positive experience for her buyers as well as her sellers. Because of this I affectionately refer to Carrie as 'The Best in the US.' If you are currently interested in buying or selling a property in the Dekalb/Sycamore/Rochelle area, do yourself a favor - call Carrie Ottum. You will be glad you did!

Rebecca I.

We couldn't have asked for a better agent/ company. They've been willing to work with us and they've always kept us informed about any payments or anything. Carrie is a very sweet and understanding individual and I speak for myself and my two roommates- we've been grateful enough to rent from them. I will highly recommend Signature to anyone and everyone! Thank you for letting us be your tennants!

Sabrina R.

Joelle is honestly the best realtor you can ask for. My husband Skylar and I were feeling a bit discouraged after contacting a couple realtors and not feeling like they were invested in finding us our first home. By chance, we found Joelle and she was completely responsive to our request and more importantly she made us feel like she actually cared. She found us our perfect home in literally one day of showings AND got the winning offer. Her skills, constant communication, and charisma make her not only an amazing realtor but a joy to be around as well. You can’t go wrong with choosing Joelle Morken as your realtor.