Waterside Village - Little Ferry, New Jersey

Yuan C.

1. MICE infestation! We saw mice in our kitchen and/or bathroom. The exterminator and the supervisors came, set up the traps, but still didn't catch it. No one even blocked the hole until one month later. Me and my wife are too scared to use the bathroom and kitchen, even staying in the apartment during the day makes us nervous.

2. AC has been broken in the apartment for more than a month during summer. TWICE! Our AC was broken and it takes a month to fix that. We've been through a hot July with no AC. But this August it is broken Again! I literally don't have any AC right now.

3. Roaches in the bedroom. I also found a big roach with wings flying in our bedroom back in March. I just killed it with the spray

4. Very loud noise when the heat was running. They suggested me to take it as a white noise.

Jay and Anwar have been helpful, but it won’t fix the building situation. We can’t wait to move out.

I have a full clip of the mice but only uploaded one snapshot cause it’s too disgusting, I don’t want to make you uncomfortable.

Gregory T.

I moved here from NYC summer of 2021 & I haven't regretted it. Great complex & management. Everything is kept clean. The grass is maintained. The garbage is picked up on time. Anything that needs to be fixed is taking care of right away. Anwar is a blessing. She's been a big help from the beginning & she always available. The apartments are big & spacious. The balcony is definitely a plus. We also love the convenient parking. They have a very nice & attentive staff. This isn't a place you'd have to think twice about moving too.

Amer S.

This place is amazing! Anwar helped us with everything when we moved in. I Love the area and convenience of all the stores and walking area is super helpful. No one bothers you and no issues with anyone. The maintenance is on point and whatever you need they do it ASAP. This place is perfect for young couples!

Wendy

So, our year is coming to an end here at Waterside; and, I will be asking to renew the lease. It is clean, quiet and feel safe. During the summer, my 10 month old started walking. It was a pleasure walking in the cummity to the park with him. My husband and I have parking for each car which is a big plus for us. Coming out of Brooklyn with alternative side parking.
The office staff always super friendly. Living here, I had needed some work done in the apartment. I called and they came that day to take care of the issue. The maintenance workers that did come was always very professional and polite 👍🏼 👏 .
So my family and I are looking forward to give Waterside Village an other year.

Dona D.

Absolutely the worst management ever! They let people that are not listed on the lease to live in their units. Isn’t this a major violation of your lease stipulations?

They let mentally sick people occupy apartments under someone else’s name for months and collecting little rent while charging hardworking families at least double the rent for the same size apartments.
What games is management playing? Certainty not very legal if they break their own rules.

Why is it allowed for tenant to be arrested and called cops on MULTIPLE times to still occupy an apartment?

Why is it allowed to have someone disturb everyone else’s peace any hour of the day and night

How is it normal to allow someone to purposefully inflict damages to other tenants and being terrorized by them?!

And all you do is lie to people that you’re fixing it! Just like you changed the windows and balcony doors for the past 5-6 years!

And yet, you collect 2.5-5% rent increases every year!

Even the so called “lawyer” that is employed by the management is a young inexperienced girl that has a “go fund me” page for her wedding in Spain! Seriously?! Shame on you!

Mark W.

Leasing Dept review: I had an incredibly disappointing experience with the leasing department while searching for an apartment to rent. It all started in December of 2022, when I stumbled upon an apartment listing on Zillow and reached out to the department for more information. The first representative I spoke with was friendly and helpful, and I was hopeful that the rest of the process would be just as smooth.

Unfortunately, my experience with subsequent leasing agents was a complete nightmare. Each time I reached out for more information, I was given different answers about the price of the apartment, leaving me confused and frustrated. One agent quoted me a price of $2,250 for a two-bedroom apartment, but when I called back later, another agent told me it was $2,450. To make matters worse, the agents had no clarity on the condition of the bathroom. When I requested to see pictures of the bathroom, they informed me that it may not have undergone a complete renovation and referred to it as a "half renovation". This term made absolutely no sense to me, and it left me wondering whether the bathroom would be renovated or not. I was told that if it was a half renovation, the price would be somewhere in the middle of $2,250 and $2,450, which only added to my confusion.

Trying to apply for the apartment was an absolute nightmare as well. I was informed that only one person in the leasing department could provide me with the application link, but they were unavailable for half of December and the first two weeks of January. Initially, I was told they were out sick for the day, then told they were off another day, and finally, that they were on vacation. I left several voicemails and sent numerous emails, but received no response. The entire process was incredibly frustrating and ultimately led me to give up on the apartment and look elsewhere for a new place to live.

What's more, today (February 16, 2023), I received an email from the leasing department asking if I was still interested in the apartment with an immediate follow-up of "we've tried to reach out to you several times." This came as a shock to me as I had received no prior contact attempts from them.

Overall, I would highly caution prospective tenants about the lack of coordination and consistency within this leasing department. The information provided by different leasing agents was contradictory and confusing, and applying for the apartment was an absolute nightmare. The lack of communication and follow-up from the leasing department only added to my frustration. I hope my experience can help others avoid a similarly frustrating apartment hunting process.

Stefania F.

My husband and I cannot express How MUCH we LOVE our Apartment! I love everything about living in Waterside Village. We have lived here in total around 20 Years!! YES 20 Years!! They take Excellent care of the Grounds all Year Long. The Property Manager Mr. Brown and his Office Staff and Maintenance Crew are always quick to respond and are attentive to the Tenants requests and needs. They truly care about the Tenants and the Living Conditions of the Property. The Property has a beautiful back drop near the river and is easily accessible to all major highways, what more can you ask for?

Matt M.

Love this apartment! Affordable, amazing staff and super attentive. If anything ever needs service Anwar and maintenance respond within the same day (excluding weekends depending on the work). The staff keep the parking lots and street as clean and safe as possible during the snow storms. Neighbors are great and friendly.