Top Ten Real Estate Inc - Laguna Hills, California

Cherrycoke

I'm giving a five star review because of Manny. He's a great handyman and it's always a pleasure to have him over when something needs to be fixed. The problem is going through Danielle or Lisa in order to get in contact with him. If you could contact him directly without having to go through management, it would be no problem.

Kalin Tabov

I had a great experience with this company and especially with Danielle. She was very responsive and thoughtful. I contacted her 12 days ago with a location for a rental home and today I have a lease in my hand for a place I really like. She helped tremendously in the application process and closed the deal with lots of skill and experience. I felt very safe while communicating with her. I liked very much how we were moving with the same pace throughout the process. Their lease agreement was very professional with all clauses that protect both landlords and tenants equally well. It was in an online e-sign form which was very useful and quick. We are very happy with the application process and can't wait to move into our new home. At the end of the process I was so happy I joked they should change their name to Top Three Real Estate 🙂

Tom Carey

"Danielle has been awesome to work with. I really enjoyed my experience working with her and Top Ten Real Estate. Will 100% be using her team in the future."

July 23 Update:
Working with Danielle and her team was a terrible experience for my roommate and I. We were forced to leave 5-Star reviews in order to receive our security deposit back.

Matthew Hendler

I applied to a property listed by Top Ten. My review is solely for the leasing process. I applied immediately after I was sent the application as I was told there was a rush to fill the unit and a lease start date of one week after applying. I immediately provided the application. I was then asked for more information which I sent within hours of asking. I got a semi rude response from someone named Danielle about needing a full credit score report. I had never pulled one before and never been asked to pull one in 8 years of renting. After getting the document over it was radio silence until it reached out to the agent(?) who told me they “liked my application” and “I think they are going to accept your application”. Based on these messages I paused speaking with other agents as I wanted to live in the unit. After this it was radio silence again for days. I reached out again and didn’t get a message back for 2 days until I was simply told I didn’t get the unit. To set the expectation of getting somewhere to live when I’m on a desperate need to move and now setting me back to square 1 is frustrating and I think Top Ten let me down in the process.

Harrison Martin

Top ten real estate has been a fantastic experience and I appreciate the team there and all of the ways they helped me while I was living with them. I would highly recommend that you choose to live with them. From the moment I moved in to when I moved out they were extremely helpful and responsive to my every need. Thank you to everyone at the company and I hope I can rent from them in the future.

Onder Oz

I was tenant with top ten real estate management for a year. They did return good portion of my deposit after a year of tenancy, and they were able to respond our needs fairly fast. Only drawback their handyman's schedule is not within regular hours which makes life a bit difficult.

N Golshani

I made an appointment on Saturday with Danielle to see a house they have for rent. I drove all the day from LA to Laguna Niguel. Once I got there the door was locked and there was no lockbox or key. I could not reach Danielle for any assistance and she never reached back out to me. I wasted 3 hours of my day for nothing.

Greg Stolrow

DO NOT use this company for property management. We live next to a slum they manage now. It is a total travesty. They sign the lowest quality tenants and take no pride in the up keep of the property.

We have asked multiple times for them to control the unlawful behavior of the tenants and also attend to the basic upkeep of the property with no success. These guys are true slum lords. Stay away.