The Rental Place - Sebastopol, California

Suzanne P.

My husband and I wanted to support the local rental company. we will never rent from again. I was quoted a price on a tiller and told I had a reservation. When my husband arrived to pick it up. There was no reservation and was given a different more expensive price. Since we needed the tiler that day we rented it. It was dirty, not pressure washed when received. Once returning the tiler we were told there was a trailer fee. This too was not quoted before rental.

Brandon V.

SCAMMERS/ waste of time. Their workers lie about doing equipment checks and give you broken equipment. Then when we asked for them to make it right they denied any retribution. Then when we tried to tell them what was wrong we were laughed at.

Richard P.

Excellent rental place. Great service, well maintained. A pleasure to be served by professionals.

Kate R.

Starting off, it was a little difficult to work with The Rental Place specifically in Fort Bragg (not this page) but that partially was due to my miscommunication and how it wasn’t as easy to communicate with them via email (phone is best we learned). And their website doesn’t have photos of all of their products so trying to get an idea of what kind of linen colors they had online was difficult. After communicating with Chris (Rohnert Park) and requesting a color pallet via email, it was easy to see what they had in stock.

I got married in Gualala on Sept. 28 and initially placed an order for rentals in the Fort Bragg location. After reconsidering, we switched to the Sebastopol location since that’s where we were initially based, therefore causing some confusion but ultimately it all worked out!

Working with Chris was easy and he was very helpful getting everything ready for us. We asked to pick up on Thursday before the wedding and return the Monday afterwards which they were very willing to do! I was very happy that they worked with our schedule and even let us pick up part of the order the Wednesday before. We ordered chairs, cocktail tables, linens, silverware, and glassware for a very reasonable price. Andrew in Sebastopol was kind and generous, especially working with our altered schedule.

The chairs were a little beat up but that’s what you can expect from a rental place. They didn’t have the exact color we initially wanted but were happy with the dark mahogany vs the natural wood (only available in Fort Bragg). They are chairs after all so it didn’t bother us.

Returning the rentals was easy and we were only charged for the few glasses which broke (makes sense). I would recommend working with the Rental Place again!

Callie H.

Really disappointing. They were supposed to drop off the equipment at 9 am. They showed up after 11 am, which means we wasted a lot of time on the day we were trying to host a party. Then they didn't bring the air compressor for the bouncy house until the party was almost over. They removed that charge from our bill, but what we wanted was a bouncy house, not 10 kids running around screaming with nothing to do. Won't use them again.

Justin M.

First the employees were nice and courteous. Besides that the place was dirty the equipment was a failure and did not work. When a rental place doesn't keep their equipment in working order it wastes the time and money of their customers and shows how much they truly don't care. I hope they improve.

J B.

Everyone was super nice and chill. I had an A+ experience and plan on using this place as my main place for uhaul rentals.

Jessica B.

Don't use this rental company!
I rented 2, 6 ft. long tables a month before they were needed on Thanksgiving. When I arrived at 8am the day before Thanksgiving the worker said they only had 1 table available. He explained how someone had just come in and rented a bunch of them!
What kind of service is that?
He was not even apologetic. A horrible experience.