The Caroline K. Huo Group - Burlingame, California

Muoi Lam

We had the pleasure of working with Josh at Caroline Huo Group throughout our home purchase journey. He's been there every step of the way advocating for us and offering strategic options best suited for our family. Entering into a real estate transaction can be overwhelming and daunting with so much at stake. With that in mind, Josh is very thoughtful and respectful in how he navigates this milestone with us. He worked diligently and continuously kept us informed of every stage of the process while taking us seamlessly to the finish line.

Josh has remarkable follow throughs and is highly responsive during the entire engagement. He's extremely professional but yet personable. We are so happy to have Josh on this important chapter with us. Keep up the excellent work!

Anthony Addessi

I’ve worked with The Caroline K. Huo Group to sell two homes in San Mateo, and there are two things that differentiate you from other real estate agents and groups: Pricing strategy and Service level. Caroline and Kyle’s approach to a pricing strategy made the most sense for the current market and having worked with you guys before I knew you weren’t going to give me a number that wouldn’t actually work. Another important aspect of selling this home was the story of the home and how livable it is, and you knocked it out of the park. The whole marketing package exceeded expectations. The Behind The Door video really was killer, and the photography and drone footage was incredible. I think highly of your team, and the service level was a total lights-out experience; you guys did a phenomenal job. I love interacting with you guys, believe your team is phenomenal, and have nothing but great things from working with you to sell my home. I will and do already recommend The Caroline K. Huo Group to anyone who is thinking about buying, selling, or investing in real estate in the San Francisco Bay Area.

Jeffrey Navarro

When I decided to buy a home I knew exactly who I was going to work with. I’ve known Julian personally for years and went to the same high school, so I know his character and work ethic. Julian is very passionate about real estate and he is incredibly knowledgeable. During this entire process, I would pick his brain for hours about how all the pieces would work - it was great having that resource. It was a wonderful experience to be able to purchase a home with someone who is both a good friend and a good agent. One thing that surprised me during the home-buying process was the FHA policies. Julian was very responsive and knowledgeable, breaking down the process step-by-step and thoroughly answering any questions I had. The outcome of working with Julian and your team exceeded my expectations, particularly the responsiveness. I felt like I had a 24-hour representative with me at all times. All the communication kept me in the loop, which I really appreciated, especially with the tight timeline we were working on due to an upcoming trip overseas. Overall, my experience made me feel very confident and that I was in good hands. Julian was professional and friendly, always giving me straightforward information and peace of mind. His priority was making sure we were comfortable and looking out for our best interests, and I felt very secure working with him.

Stacey Chase

Just purchased my first home, a condo, with my amazing realtor, Kyle, from Caroline K. Hugo group. The process is overwhelming for a newbie, but I always felt that I was in the best possible hands with Kyle. He was there for me every step of the way, always going above and beyond to explain things, do extra research, and ensure I was informed about everything. Our relationship started as client/realtor, and now we’re friends—he truly cares about his clients and wants to make sure they have a seamless experience. Would absolutely recommend him and the whole team at CKH if you’re in the market for a new home!

Prerna Singh

My husband and I were contemplating starting the process of buying a home when we received a postcard for your team's buyer workshop. I thought, “Maybe I’ll call and sign up." Instead of a workshop, we met with Josh for a 1:1, and just talking to him made us feel so comfortable letting him take the lead. He didn’t try to sell the company or himself; he just listened to us and took the time to understand our needs. We were so impressed we didn’t feel the need to speak with anyone else and scheduled another call just four days later to start searching for a home in earnest. We learned a lot throughout the process because everything was new, but we never felt anxious or uncertain because of Josh and your team’s support. With other service providers, you’re always told as an empty promise, “We will take care of you,” but that’s exactly what happened with Josh and his team. We felt incredibly well taken care of. Josh front-loaded what to expect and kept in communication. He is very prompt, and it was impressive that everyone on the team maintained that same high level of professionalism and responsiveness. The outcome of working with Josh truly exceeded our expectations. Just imagine an anxious first-time buyer responding to a flyer and immediately finding someone they can trust—that’s rare, and that’s exactly what we found. Your team set the bar exceptionally high for us. Overall, we felt safe and cared for throughout the entire experience. I cannot recommend Josh or your team enough, and have already connected Josh to a loved one who is searching for a home.

Simon Liang

Julian has been an absolutely incredible resource throughout our almost one year journey hunting for a home in the Bay Area. Extremely responsive and helpful regarding any questions we had (there were many) even outside normal working hours, especially given we were entirely new to this whole process! He walked us through step-by-step and devised strategies tailor-made for us based on our home preferences and financials to make sure our offers on homes we really liked were strong. In fact, our offer on the home we purchased was below a competing offer by a decent amount thanks to his advice and diligent negotiation with the seller! His familiarity and expertise in the locale has truly been invaluable given the highly competitive nature of purchasing a home in the Bay and the comparatively low inventory of multi-family homes. During closing, he also provided regular updates to make sure things were progressing smoothly and even after has been helping provide vetted contacts for any renovations we want to do. Absolute superstar and highly recommend, especially for any new and prospective homebuyers out there!

Steve Berringer

After a past experience working with Caroline went so well, it was a simple choice to work with her again in selling my sister’s home. I was thrilled when Caroline came through with recommendations, and even though we already had a contractor lined up, her team was able to sync and work with the contractor seamlessly. Her coordination made everything go really well and really quickly. This made everything seamless for me, and I had a huge level of confidence that if anything came up, your team would be able to address it. You guys must be tethered to your phones because it would take just minutes to get an answer to any question! Thank you for helping my family to achieve our goals during this difficult time, we would recommend you to anyone!

Glenn Hananouchi

After interviewing a few agents to sell our family home in San Mateo, we decided to have Caroline and her staff sell the home for us. From the beginning, Caroline was very professional, honest and made us feel very comfortable with our decision to use her services. Caroline and all her staff are excellent in communicating all of the numerous steps to get the house ready for market, making a very professional marketing video for social media, coordinating the open house, evaluating the offers for the house, and getting the best possible price. Since this was a trust sale and family members did not live in town, we really appreciated the hands on approach to taking care of every detail of cleaning the house and yard, getting a contractor to perform updates to the house in a timely manner and making sure all of the necessary forms are filled out correctly. I would also like to express our heartfelt thanks to Joshua, Nicole, Jermarie and Hayley. As difficult as it was to sell our family home of 60+ years, Caroline and her staff are a fantastic group to work with to get the job done. When you need a great realtor to sell your home, look no further than Caroline Huo.