Structure Properties - San Francisco, California

Jamie L.

My partner and I stayed with Structure Property for almost two years, and it was a fantastic experience. Lee played a big role in that—he's not just a great building manager but someone who truly cares about the tenants. He's always professional, friendly, and willing to help with anything that comes up. The property is well-maintained and always felt like home. We're really grateful for Lee's hard work in making this such a great place to live. If anyone is looking for a place to stay, I'd highly recommend this place 🙂

Melis H. D.

I had a great experience with Structure Properties! Kyle is an amazing property manager, always friendly, solution-focused, and ready to help with anything you need. From the very first interaction, he makes sure you feel supported and finds the best solutions for any situation. Renting can be stressful, but with Kyle, the process is smooth and stress-free. His dedication and professionalism truly make a difference!

Shyam S.

I’ve had a fantastic experience as a tenant because of Kurt, the manager of my building. His dedication always ensures that shared spaces are clean and hygienic (bathrooms and kitchen), and he is always helpful and supportive. If there is any problem in your room or within the building, he is very approachable and respectful, and will hear what you have to say.

ankita B.

Lee is an outstanding General Manager at Structure Properties. His attention to detail, professionalism, and dedication ensured smooth operations and a welcoming environment. He is always so helpful and proactive in addressing any concerns, making sure residents and visitors felt comfortable and well taken care of. Lee takes great pride in maintaining the property to the highest standards. He ensured common areas were well-kept & upheld the overall organization of the property. A true asset to any team!

Anthony P.

Maybe the worst property management company i’ve ever dealt with. Subsequently it is the most expensive apartment i’ve ever rented; netting the company almost 120k for the year.

Despite this cost of service, it is the worst experience i’ve ever had. On our move-in we noticed the place was in the same condition in which we toured it. Not clean, leftover items in the dishwasher from previous tenants. Missing parts in the dishwasher, Mold growth in and around the refrigerator (the refrigerator is leaking and the freezer itself stopped working a week into the lease), cracked windows that allowed pests to trickle in, dead flies everywhere, pests roaming the apartment, light fixtures hanging by wires from the ceiling, a broken fireplace with exposed wires, chipped and scratched walls, and over 10 lights themselves that needed replacement.

Despite all of this, it took an extreme effort from myself to get our property manager to take care of these things. Despite submitting a move-in inspection with photo evidence of all of the issues, he fought back and claimed the apartment was in good condition, did not need cleaners and was inspected to meet standards. It took a week of back and forth for him to finally send out cleaners. They pay the least amount of money they can for third party contractors that do not do the best job and put band aid solutions on the problems. We are almost a month into the lease and we are still struggling to get this company to take care of these issues.

I can barely get into contact with our property manager. In order to get any sort of response either by phone or by email, I have to call the company directly, have them transfer me to him wait for the phone to not be picked up, then call back and ask they call his personal number and tell him to call me back.

This is almost a 10k a month apartment - service should be top notch, yet it mimics the service you would receive at an apartment in the tenderloin of San Francisco that costs a tenth of the price we are paying.

Atrocious company, stay far away from them.

Ganesh M.

I can't recommend Structure Properties highly enough! They have been absolutely amazing to work with from start to finish. The property manager Carson, consistently provides a fast response to any issues or questions, making the entire process stress-free and efficient.

Whether it's handling maintenance requests or addressing tenant concerns, their professionalism and dedication stand out.

Roy L.

I am a resident at 400 Haight st and Mel is my property manager. Mel is always available to help out whenever i need anything. She has a very positive attitude and makes sure the building is in top notch shape. I would recommend Mel as a property manager to anyone I meet .

Yanan W.

This apartment is very well located, in the center of the city and surrounded by many restaurants. I have to compliment our apartment manager Sam.He was a very friendly and helpful person. He provided us with everything we needed. I stayed in this apartment with my husband and their standard beds are single beds which were too small for us. We told Sam what we needed and he quickly helped us find a double bed. He is really very nice person. Also, the other neighbors in the apartment were very friendly and sometimes people would share food with each other. Finally I would like to commend our apartment cleaning ladies who worked very hard and always kept the apartment tidy. All in all, it was a very good experience. Anyway if you have problems,just find Sam,he can solve everything 👍👍👍