Southwest Electric Cooperative, Inc. - Bolivar, Missouri

Southwest Electric Cooperative, Inc.: A Reliable and Responsive Utility Company

Southwest Electric Cooperative, Inc., located at 1023 S Springfield Ave, Bolivar, MO 65613, United States, is a trusted electric utility company that has been serving its community for many years. With a Phone: 8002620326, and a Website: swec.org, the cooperative is easily accessible to its customers.

As an Electric utility company, Southwest Electric Cooperative, Inc. specializes in providing safe, reliable, and affordable electrical power to its members. The cooperative is committed to maintaining the integrity of the electric grid and ensuring minimal disruptions in service. Its services include power generation, transmission, and distribution, as well as maintenance and repairs.

Wheelchair-Accessible Facilities

Southwest Electric Cooperative, Inc. is dedicated to serving all its members, including those with disabilities. The cooperative's facilities are designed with accessibility in mind, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance. These features ensure that all members can access the services they need easily and safely.

Customer Service and Satisfaction

Southwest Electric Cooperative, Inc. is not just a utility company; it is a cooperative owned by its members. This unique structure allows the cooperative to focus on customer service and satisfaction. The cooperative's commitment to its members is evident in its reliable, reasonable, and responsive service, as noted by many of its customers.

During power outages, Southwest Electric Cooperative, Inc. works swiftly to restore power as quickly as possible. The cooperative's dedication to minimizing outage duration and maintaining open communication with its members has earned it high praise from its customers. The cooperative's phone app is also a popular feature among its members, providing them with the ability to monitor their usage, pay their bills, and report outages with ease.

What Customers Say About Southwest Electric Cooperative, Inc.

Southwest Electric Cooperative, Inc. has an average rating of 4.3/5 on Google My Business, with 20 reviews. Customers have praised the cooperative for its reliable, reasonable, and responsive service. One customer, who has used the cooperative for three years, noted that they had found it to be reliable and that outages were few and far between. Another customer was pleasantly surprised by the level of service they received, noting that they had never expected to like a utility company.

Customers also appreciate the cooperative's quick response times. One customer reported that the cooperative had sent someone out to address a concern about an electrical pole within a few hours of their call. Another customer, who experienced a power outage during a storm, was impressed with the cooperative's quick response and resolution of the issue.

Why Choose Southwest Electric Cooperative, Inc.

• Reliable and affordable electric service
• Responsive and helpful customer service
• Wheelchair-accessible facilities
• Convenient online services, including a user-friendly app
• A commitment to serving its members and community

In conclusion, Southwest Electric Cooperative, Inc. is more than just a utility company. It is a cooperative owned by its members, dedicated to providing safe, reliable, and affordable electric power, while also prioritizing customer service and satisfaction. With its wheelchair-accessible facilities, responsive customer service, and convenient online services, Southwest Electric Cooperative, Inc. is a trusted partner for all its members' electrical needs.

👍 Reviews of Southwest Electric Cooperative, Inc.

K J.

5/5

I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service!!!

Fred C.

5/5

Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

Raelyn

5/5

Mark simmons and Jarrett Jinkens came out and fixed our electricity for us! I just wanted to say thank you for coming out and getting it taken care of very quick and professional at what they do! Thank you for serving our community! Thank you Southwest Electric for sending them out!

Am E. S.

1/5

5 power outages in the past two weeks due to work with NO notification. Called the reps. They said they reached out to some but not all... they always remember to reach out when a bill is due. An apology is not enough for bad business practices PERIOD. These aren’t 5-10 minute outages. These are 2 to 6 hour outages. With NO notification to “select” few. Being courteous on the phone after the fact is not what I pay you for. Natural disasters are UNDERSTANDABLE for no notification obviously. Scheduled work that everyone I spoke to didn’t know about especially the one on DEC 23 when some of us were cooking for the holidays and got surprised with a 5 hour power outage are UNACCEPTABLE. If you try to pull the line we are trying to accommodate your electrical needs with state of the art and up to code equipment like you are doing us a favor save it, because we are MOST CERTAINLY paying for it and it’s the law. You should be REQUIRED to notify EVERY SINGLE customer and not just pick and choose at random and hope the word spreads.

kortney P.

5/5

AMAZING SERVICE we are so grateful for the young men that got our power on this weekend twice. The wouldn't even accept a tip and they deserved it!! Can't thank you enough ☺️

Shane R.

5/5

Today in had another great exspirance at there office. I have several rental properties and was dealing with an issue today. Larry and another lady at the office went out and beyond there duties to make sure that I was helped and the problem was resolved Belle I left. I wish all my propties had power supplies by this company .

Scott W.

1/5

Not a fan. Our rates seem to triple the instant there is the slightest demand. They stopped sending me account updates and shut off our power over 93 cents. If there is another option for your, home take it.

Amy M.

1/5

Terrible. We had a rental, sold the property, it was tenant occupied. Buyer never notified them, so now I am fighting collection for a bill acquired on a property we don't own. Spoke to Craig huff on the phone months ago, he knows who the buyer was. Called the collection agency, they got rude when they couldn't tell me how to resolve the issue and hung up on me. Use caution when dealing with this company.