Satellite Self Storage - Shrewsbury, New Jersey

Jennifer D.

Fantastic experience! We had a last minute need for a small storage unit, we walked in and Brenda helped get us set up immediately with a climate controlled unit and we moved our stuff right in. She took the time to explain everything to us so thoroughly, walked us through the location and process, and even welcomed us to coffee and cookies :). The location is so welcoming and clean, every last detail has been thought out, down to the cute flashlight key chains to hold our locker keys. Thank you Brenda for helping us turn around what started out as a very stressful day!

highheelshotflashes

We moved to the area from over 700 miles away and had to secure a storage unit prior and sight unseen. We trusted the Satellite-Self Storage representatives to be honest with us because we had an entire household of belongings and nearly 100 boxes. When the movers arrived, they were totally shocked by the poor access from the truck to the unit. They had to park far from the building entry door even though Satellite Self Storage had assured me it would be easy access. The movers decided to immediately find another storage company because if they didn't like the way they were treated, they didn't want to leave our belongings. We appreciate the mover for that.

The worst experience was when I arrived days later and asked for a refund or at least a partial refund since the money was automatically deducted from my account on the day I arrived. I was told the money came out the day before until I suggested the rep double check and sure enough, she found the money was deducted that day but she said it was still too late. I was told I couldn't get a refund because the corporate office in Utah or wherever it is would not approve it since we moved at short notice. I reminded them that we didn't appreciate being given a small, inconveniently located unit with pipes running along the ceiling that decreased the height of the unit from what they assured me it was. They kept our $300.00.

We make no recommendations but we should not have been treated that way since it was Satellite Self Storage that didn't tell the entire story about the unit or the process.

Njblonde 4.

As much as I clean to our possessions and items and trinkets we sometimes run out of room to play some there's always a great pleasure to come to this satellite self-storage in Shrewsbury where the very knowledgeable helpful staff are always eager to provide you with the best answers and helpfulness

Susan M.

Immaculate storage facility with friendly people in the front office. They're always willing to help. Price is much better than Extra SS, too.

Jenna L.

Best music in any storage facility I've been to. Staff is super helpful too

George H.

Very helpful staff. Clean and well maintained facility.

vic Z.

they had everything we needed ( packing supplies ) very professional staff 😀

Debbie P.

Great customer service and very clean grounds!