Rubin Properties, Inc - Bakersfield, California

Ron T.

My family has owned a condo in a building managed by Rubin Properties for 43 years. That statement alone highlights the value of this property management company. Heather, who has been affiliated with Rubin Properties for many years and is now the owner and operator of the business, is amazingly responsive to our needs and has a wealth of knowledge and trusted contacts to service our HOA. We are a very small building and even so, everyone at Rubin treats us like their most valued client. As a board member, I have had many opportunities to interact with Heather and her team, and their efficiency and concern impress me greatly. Emails are answered promptly and action taken immediately when something needs to be done. Heather has saved us thousands on insurance premiums and has just the right contractor to handle even minor nuisance repairs promptly and at a very fair price. Rubin Properties is everything that any HOA would want and hope for from a management company. I am currently selling my unit and Heather has been super helpful with providing my escrow company with documents to speed the process. I cannot say enough about how impressed and happy I have been with Heather and her team at Rubin Properties for all these years.

James D.

Rubin is not just a team they’re a family, and they treat you as such. I’ve had the pleasure of working with and alongside Rubin Properties for over two years now, and I can honestly say that every experience that I’ve had with them has been exceptional. Heather is an amazing leader and has created such a strong team that is family oriented and treats their people as well as the communities that they service with care and love. They go above and beyond the norm to ensure that everyone that they are working with and around is taken care of. From excellent communication, to extreme attention to detail. This team has what it takes to service the communities they manage and then some. If you ever have the opportunity to work with this team, take it! I highly recommend this company to anyone looking for someone to manage their property or community. The value that they provide is beyond anything I’ve experienced in this industry.

Lucy Y.

My history with Rubin Properties dates back to 2003, when I first became the President of my HOA. My building had been happily using them since previous to that year, but when I became President, I experienced all the reasons why.

I grew to become particularly impressed with one of the company's property managers. She was quick to respond to my emails (most times, within several minutes), and would meet my high standards of detail orientedness by copying all involved parties, with every single detail answered, checked, included, balanced, and unquestionable confirmation that the job was DONE.

She impressed me even more a few years later when one of our condo owners discovered a leak and we had to do mold remediation. Our insurance company denied the claim, and it was only after this property manager pushed and appealed that they finally conceded and covered ALL the costs incurred by this issue. She personally saved my HOA around $15k - a HUGE win.

She also re-negotiated the contract for one of our monthly bills, saving us $1,700 per year. My Board was super impressed with her email on that subject, because we didn't even realize that contract was negotiable.

Fast forward a few years, and who do you think bought & took over Rubin Properties completely? My favorite highly detailed property manager, who already had a history of saving us money and providing excellent customer service: Heather Miller.

Since taking ownership of the company, Heather modernized with an upgraded website, automatic dues payments, & online access for my Board to view copies of any invoice or payment, anytime.
She has used her own high standards as a baseline & has mentored and taught her current team well; all the property managers on her team have consistently given me & my Board excellent support in times of emergency or routine maintenance, for years now.

I know that Heather drives her team hard to support clients' needs - and she also rewards their hard work with lunches, dinners and team-building escape room challenges (nice, right?!). Plus during this pandemic, keeping each team member safe & well has been a priority.

It makes me even happier to know that Rubin Properties consistently does such a great job for my HOA and our building AND it's a woman-owned business with a healthy workplace culture that values their employees.

My Board and I count on Heather, Cesar & the whole team for:

Emergency response
Routine maintenance
Contract negotiation
Conflict resolution between owners and/ or tenants
Excellent vendor referrals
Budgeting and detailed statements
Advising us in hairy situations
Annual tax prep
Keeping our HOA practices legal and compassionate
Special project advising & coordinating
HOA-related legal advice ...and so much more

The icing on this cupcake for me personally is knowing I can trust
Heather's opinions when I need to make decisions, or when she guides my Board as we rewrite our CC&Rs. To me, knowing that a strong moral compass exists at the core of our property management company’s ownership is priceless.