Rainey Realty Inc - Little Rock, Arkansas

Janet Johnson

I have owned a property that I have rented out for a little over 2 1/2 years in Little Rock Arkansas.

Anytime I have had any concerns or issues with tenant or maintenance issues , Stacy McKenzie the account manager over the maintenance department has been a tremendous support and help.

Not only is she a
pleasant person but extremely professional and does a great job communicating with me on each issue I have had to address.

Rainy property management is very lucky to have someone such as her on their team!

Thank you Stacy
Janet

Kaitlyn McLallen

The Rainey team is the best! They always go above and beyond- especially Rachel! She took care of all my needs in a timely and professional manner. She was a joy to talk & work with!

Jordanis Contreras

I've been working with the Rainey Team in managing one of my properties in the Little Rock area and their services are stellar. Melissa is our main point of contact, she gets things done quick. In terms repairs, scheduling things, etc. She'll get it done quick. Her responseness is very fast and makes overall managing very pleasant to work with.

Dorothy Xu

This is the worst property management company i have ever encountered. They treat property owners with no respect. When things go wrong, they become unavailable and never replied to my emails/calls. The tenant owes me rent for months with zero penalty? Again when I called, the office staff is nowhere to be found...The tenant still owes me rent from June and it's November now... Received citation from the city asking the property to remain clean and tidy because of the excessive garbage threw by the tenant. Speechless. No one did anything.

Marilyn Merriman

Rainey Property Mgt. was recommended to me by someone who had previously used their services and was pleased. I too am pleased they have assisted with leasing my resident for 2 years. Communications with them was smooth and thorough with patience and simplictic demonstration of reasonable costs and services without time constraints. I highly recommend them to whomever is in consideration of their service.

Dejah Carlock

Today I called about touring a home. The staff member I initially spoke with was very knowledgeable and friendly. The house I wanted to tour required me to be accompanied by an agent. She transferred me to an agent who was very rude and unpleasant. I am a school teacher so M-F I get off work at 3:30. She insisted they couldn't show the home past 2:00. We ended the call with her telling me I just won't be able to view the home.

Melanie Watkins

TERRIBLE SERVICE!!!! My husband and I are selling our home in Lonoke and looked at the 30 Erwin property in Austin AR. We found the home clean and very well kept. We were excited to lease this home which seemed to professional people. Sara was horribly rude. We submitted all required applications,bank docs, and app fees and got approved very quickly. After all we have a credit score of 810 and monthly income of 11K. Then came the security deposit which I was sent multi emails. I was sent one from Zego which I paid 1400 online to Zego instead of going to a different location “cash pay” I asked Sara what I needed to do to get my money back and how to pay my security deposit. I was told extremely rudely that an email was sent out with instructions. I asked for clarity and was told very rudely with a sigh. I work with the public never ever would I speak to clients this way….ever!

Tasha Kirk

Sarah needs to find a new profession. We were in the process of applying for a rental home and were in communication every single day. We got approved, turned all the paperwork in and were waiting to hear back from the homeowners to pay the deposit, only to get a phone call that someone else paid the deposit and got the house. Sarah was discriminating and very rude. Honestly, it felt like she didn’t like us so she decided to make up a story so we couldn’t get the house. Very unprofessional and it seems they don’t have a good system in place if someone can just come in and do this. It’s not ethically right to allow several people to believe they are getting a home. And when we call to ask questions because we are confused, Sarah got attitude. Very unprofessional and no one deserves to be treated this way.