Quality Management & Rentals - Chicago, Illinois

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Quality Management & Rentals: A Comprehensive Overview

For property owners and investors seeking a dependable property management solution in the Chicago area, Quality Management & Rentals presents itself as a company dedicated to streamlining the complexities of rental operations. Located at 4915 N Lincoln Ave, Chicago, IL 60625, and reachable at Phone: 732717515, this company focuses on providing a range of services designed to ensure a smooth and profitable rental experience.

Company Specialization & Services

Quality Management & Rentals’ core specialization lies in comprehensive property management. This encompasses a wide array of tasks, including tenant screening, rent collection, property maintenance coordination, and legal compliance. They aim to alleviate the burdens associated with managing rental properties, allowing clients to concentrate on other investment opportunities. It's evident they prioritize a hands-on approach, addressing issues with timely execution – for example, pest control services are handled efficiently.

Location & Contact Information

The company’s physical address at 4915 N Lincoln Ave, Chicago, IL 60625, places them centrally within the city, facilitating easy communication and access for local clients. Maintaining a direct phone line at 732717515 ensures prompt contact for inquiries and urgent matters. While a website isn’t currently available, the company’s presence at this address suggests a commitment to local service.

Client Feedback & Reputation (Based on Available Data)

Quality Management & Rentals currently holds 23 reviews on Google My Business, reflecting a tangible interest from prospective clients. The average opinion, at 2.5/5, indicates a mixed experience – suggesting both strengths and areas for potential improvement. However, anecdotal evidence points towards positive interactions with key personnel. Specifically, feedback frequently highlights the responsiveness and efficiency of staff members like Natalie and Ana. These individuals appear to be central to the positive aspects of client service, demonstrating a commitment to prompt communication and issue resolution. The emphasis on timely service delivery, particularly regarding critical maintenance tasks, seems to be a consistent element of the service offered.

Key Features & Considerations

Tenant Screening: A robust tenant screening process is vital for minimizing risk and ensuring quality tenants.
Rent Collection: Efficient rent collection systems are crucial for maintaining cash flow.
Maintenance Coordination: Effective coordination of property maintenance is essential for preserving property value.
Legal Compliance: Adherence to all relevant landlord-tenant laws is paramount.

Ultimately, Quality Management & Rentals positions itself as a property management firm focused on delivering essential services. While the current online presence is limited, the company's location and the recurring emphasis on responsive staff members suggest a dedication to client satisfaction. Prospective clients should carefully consider their specific needs and conduct thorough due diligence before engaging their services.

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👍 Reviews of Quality Management & Rentals

Ahmed F.

5/5

Management is very good. I am not sure why folks providing negative reviews. Natalie is awesome. She respond to me promptly and never keep anything delay. They took care of Pest control in timely fashion. Ana is very good and helped me when I need her in any situation.

Claire T.

1/5

If I could give this company a zero star I would. They are terrible at communicating, give very short notice (ex. Emailing Friday about changing the locks on Monday and the number they give to pick up your new key doesn't even answer), and do not get issues resolved in a timely manner. I do not reccomend.

David M.

1/5

Quality Management & Rentals is a terrible company. I would recommend that any building owner looking for a management company to manage their rental property stay away at all cost. They are unresponsive to tenant needs for the most basic of services. I personally requested that they change the intercom system which allows entry into my building to be changed to reflect the information and access code for the new tenants as the system operates with the use of personal cell phone and they still have not responded to the request that was made originally over TWO months ago! There have been multiple emails and phone calls made to fix this yet, in true form they provide only excuses. This is not only irresponsible but incredibly dangerous as the neighborhood has had burglaries and a killing last year and they are putting their tenants at risk, (and the building owner at risk of a lawsuit) if they cannot gain access to the building late at night for whatever reason and are done harm. Additionally, I came home to find one of their workers in my unit without my permission. This was shocking to me. He had the excuse that he was there to fix a window but must have entered the wrong unit. There is absolutely no trust with this organization and they do not operate in a way that that is responsible or worthy of trust in allowing them access to the building tenants homes.

Diana V.

5/5

QM is managing our 64 units Building for 8 years now. They are always on top of each and every emergency and we built great reserves, actually my assessment went DOWN around $15 (from $250 to $235 for a 2 bdr-1 bath with parking, heat included, elevator in the building) few months ago. When they took over, the water in the building was unpaid and shut off, that`s how bad we were doing. All owners and tenants seem really happy now. I do recommend them in managing any Building.

Meaghan T.

1/5

Terrible. DO NOT WORK WITH THEM IN ANY CAPACITY. Natalie who runs it totally unprofessional, rude (hangs up phone and calls her team "imbeciles" for example) and is a slumlord. Every single one of my neighbors in my building has had a negative experience with her. She doesn't fix anything, she is a terrible communicator and she just ignores emails. She is also RESPONSIBLE for a huge RAT infestation at our nice building because she and her people refused to properly address the situation and LIED to tenants and the building owners about the issue. I had a LIVE RAT in my apartment thanks to her inaction and lies. She should never run any business or work in any capacity with people. She's a terrible manager and an ever worse human being.

Joseph V.

1/5

not responsive and doesn't pay the bills for the Association

Ryan A.

1/5

very poor service they dont response by the law.. they have mices in they propertys they are very rude they have a bad way of showing that they appericate anybody.........im sorry if you have to deal with these people matt.. nattile,...onna.. the whole team is rude and unworthy of a managment company they need to be shut down....

Ismael F. I.

1/5

These people never respond in a timely fashion. If and when they do get back to you there emails are unclear or vague Don’t bother giving them a call no one answers or when left a message no follow up call. Really hope this company folds or I bought out by a company who values there people.