Prandi Property Management - San Rafael, California

ANTHONY C.

I had an ADU to rent but lacking the time and resources I turned to Prandi Realty. Matt and Gustavo were able to help me in short order. They advertised and showed the unit while I was at work. I found them to be very professional and always provided timely updates and thorough vetting. I now have a signed lease. Pricing was reasonable and I found the process to be painless.
Thanks again guys. I will definitely use Prandi in the future.

Judi D.

Six months ago we changed our rental property management to Prandi Property Management. Whether it involved the contract, monthly statement summaries or maintenance, we have received professional and knowledgeable interactions with each branch. Communication has been timely and satisfactory. Our experience has given us peace of mind that our rental property is being taken care of properly.

Pam D.

I have used Prandi Management for over 6 years and they have been so helpful in the management of our various apartments. I especially liked Sendi Ochoa with helping me find new tenants. She is doing a fabulous job with vetting the prospective tenants. She always seem to find one that is good.

Adriany T. D. N. R.

I want to express my gratitude to Prandi Property Management for their excellent assistance. They have been incredibly helpful in addressing property issues promptly and ensuring a comfortable experience. I truly appreciate their support and professionalism. Thank you for everything!"

izabelle W.

Just wanted to say how helpful and exciting Sendi made our move experience! She was very fast and knowledgeable throughout the process and supported us through until the end. She even left us gift cards to our new local coffee shop as a welcome home gift! If you’re looking for someone precise, kind and caring I would recommend Sendi at Prandi! Thank you Prandi!

Julio B.

Sendi was truly exceptional, she was fast through our application process and made the whole experience super awesome and helpful. The amount of effort and time Sendi put into walking me through the process is unbelievable. From the first day that we met, We love Prandi and our new home!

Emily H.

I highly recommend Prandi and their excellent team of staff. I worked with Sendi Ochoa as a renter, and I cannot say enough good things about Sendi: she was warm, responsive, knowledgable, effective, and went above and beyond to make the entire rental experience go smoothly for me. I highly recommend Prandi and Sendi Ochoa!

lisa P.

My response to Prandi firing us as clients after we had the audacity to notice they were doing a bad job as property managers.

The note informing us that prandi is invoking the 30 day provision in the contract that they will no longer provide property management services for our house has been received. That’s fine. It’s in the contract that Prandi provided and we signed.

It is a mystery, however, that Prandi will not honor the provision in the contract we all signed stating that any estimate over 500 dollars must have the owner consent. Consent for the handyman company provided by Prandi was specifically declined.

Because of property management error unwanted and unneeded work was done. We were given a partial refund but we are due a balance of $780, not including the missing cutting board.

Let’s review what was done to our property:

The interior color to our home was changed unnecessarily. Touch up paint was stored on site and arrangements had been made to have the work done. Because their color match was inadequate they opted to paint the entirety of the walls to be touched up. Not all walls, just some. That will make future touch ups a headache. Completely unnecessary.

The smoke detectors were two years old. They had a ten year warranty. They were removed and taken from the property and replaced with new ten year warranty items. Functioning items were removed and replaced with comprable items. Why?

The cutting board. It was left on the counter to protect the counters. It is clearly visible in the pictures taken by Prandi but before Mr Walsh took possession of the house it was gone. It was lost on your watch. Take responsibility for the loss of our property that Prandi managed. It’s literally your job.

And finally, the only important item on the Prandi handyman’s estimate… the countertops.

Our Prandi representative did not find the extensive counter damage caused by the tenant. The handyman brought that to light, although they were upfront about their reluctance to tackle this problem evidenced by their refusal to guarantee any attempt they may hazard.

Caring for and maintaining the property and holding the exiting tenants responsible for damages is why a property management company is employed. That we needed to deal with the counter issue to ensure readiness for the new tenants (which we handed you) is not why Prandi was retained.

In recap:

Our home was painted the wrong color unnecessarily

Function equipment was removed and replaced with the same thing.

The cutting board was lost or appropriated by Prandi or their representative.

The only pressing matter was punted by your handyman.

Honor your contract, refund the money unethically charged to us.

And yes, you are correct. Prandi is wrong for us. And we will happily end our affiliation.