PostalAnnex - Lake Elsinore, California

PostalAnnex in Lake Elsinore, CA

PostalAnnex is a reliable and versatile shipping company located at 32295 Mission Trail r8, Lake Elsinore, CA 92530, United States. With a phone number of 9516743189, and a website at postalannex.com, they offer a wide range of services, including shipping, mailbox rental, mailing services, notary public, packaging supplies, passport photos, and more.

The company specializes in providing shipping and mailing services, and also offers on-site services and wheelchair accessibility. Customers appreciate the excellent customer service, convenient location, and one-stop-shop nature of PostalAnnex in Lake Elsinore.

With an average rating of 4.1 out of 5 stars based on 79 reviews on Google My Business, PostalAnnex is highly regarded by its customers. Many reviewers praise the quick, friendly service and efficient handling of tasks, even when there are long lines. The staff at PostalAnnex Lake Elsinore is known for providing top-notch interactions and ensuring customer satisfaction.

Specialties:

• Shipping company
• Mailbox rental service
• Mailing service
• Notary public
• Packaging supply store
• Passport photo processor
• Shipping and mailing service
• Shipping service

Other points of interest:

• On-site services
• Wheelchair-accessible car park
• Wheelchair-accessible entrance

👍 Reviews of PostalAnnex

Shona R.

5/5

Excellent customer service 👏🏾 convenient location and one stop shop for all office and shipping related errands

Crystal C.

5/5

joe provided excellent customer service! It’s so rare these days I will definitely be back!

caitlin J.

5/5

Wonderful customer service. Quick and friendly. Never have any problems and even if there is a long line they move through it quickly. I highly recommend this location. Couldn't ask for better interactions!

Rodrigo G.

5/5

Great customer service. Had a return I needed to drop off and my kid was sleeping in carseat so i could not leave my kid in car alone. Fortunately Elizabeth was able to come to my car and grab the box and give me a receipt for the return. Thank you so much for your help. I recommend this place and give it a 5 star rating for going above and beyond customer service expectations.

Rosalinda L.

5/5

I'm usually not one to write reviews but when I receive excellent customer service, quick, friendly and professional. I will make sure it doesn't go unnoticed. I went in to send a FedEx package for the first time ever and the young lady by the name of Dominique was extremely helpful. She went above and beyond to help me with all my questions. She also made me a copy of my house key which makes her a great person for up selling by showing me all the other fashion and sport keys they have. My key works great! Definitely a returning customer for all my postal needs.

Mike C.

5/5

Went there this morning (6/25/21) to get my livescan done, was a little early so I had to wait, not a problem. Once the livescan person arrived, right on time might I add, she happily and efficiently performed the livescan and for nearly half the cost that the UPS store down the street charged me! The employees here were fast and efficient but also very friendly and welcoming. All in all, I had a great experience and will continue to do and refer business to this establishment.

Kaci R.

5/5

Went in To purchase some postage and came out will a lot more. The young lady had great customer service. She ended up selling me some of the NFL items and also beautiful jewelry. Most definitely a one stop shop. If you are missing or feeling like sending something to someone they have it here at this store. This is going to be my go to store glad they are here.

Ross S.

1/5

I would not recommend this place of business. The owner appeared to have a pleasant demeanor and be on top of things. It turns out she is a chameleon and tells one story yet the reality is very different the minute you turn your back and walk away. Unfortunately, she has become an absentee owner and has employees that lack business sense, experience and judgment running her business. It's sad this is happening but I am questionable how long it will survive given the conditions. My reasoning for this review and why I would not suggest this business to anyone is due to the rude employees that react emotionally, lack any good judgement and have no social skills. Specifically, I have been dealing with Karen whom I thought was a nice person until I walked in one day and she yelled at me in front of other customers about how she couldn't help me. Now understand, I previously rented a mailbox and stopped by to pick up my mail since the Post Office will not allow you to forward mail from this type of business. Karen specifically yelled out to me that I can no longer pick up my mail unannounced since I don't rent a mailbox any longer. The comments took much more effort than it would have taken to get my mail and hand to me. She previously advised I cannot come in to the store since I no longer rent from them. Any questions why this review has been posted? There are plenty of similar businesses in the area that you don’t have to be subjected to childish behavior or poor service.