Peak Investment Properties LLC - Phoenix, Arizona

Chance G.

I would go zero stars if I could. A week of communication has looked like this:

Monday: Sent in application. Text and Call left voicemail, no response

Rest of week: zero communication, called no pick up no text response no email until Friday. Called texted emailed and left voicemail every day no response.

Friday: Speak with Marcus who was absolutely unprofessional. Couldn’t tell me what the business hours were, told me that he thinks my application was declined. This is the first I’ve heard all week from an employee who was also talking to a coworker about me while on the phone with me. We make 8k+ per months have a 700 credit score and we’re apparently declined for a 1850 rent, but I never received an email or text or call saying that, I had to call and finally be told “I think you were declined” by Marcus.

Tay

Terrible management. Be aware that you won’t be able to be in contact with them most of the time, not to mention their unprofessional behavior. We asked to end the lease, they stated that we couldn’t until we found a new tenant. We had to vacate the apartment due to an emergency so we thought we’d turn in the key so that they could have it. Now we owe $4,394. But it gets better, they never told us that the lease was ended. We intended to pay each month for our remaining lease, so when I went to pay for November, it showed all of these charges. They never let us know that we had charges and now we owe late fees due to their lack of communication. We messaged them and called them 2 months in advance to let them know we needed to end the lease and they never replied. Be careful with them.
Edit: I also think you guys may have confused us with someone else. We paid rent on time, never were late. We also were not evicted.

Chinh N.

I have personally worked with Mike and Rosina for many years and they have made my experience as an owner a smooth journey. Super happy to continue working with them!

karisma D.

I have had the pleasure of doing business with this amazing company since 2018 for two very close family members who reside in properties managed by Peak. They have done so much that other property management companies would never have done. I deeply appreciate everyone there, from the front desk to the broker. These words are not even enough when they deserve so much more. I would give them the highest award if I could ❤️

Elyse G.

Paid a $1,700 deposit to hold a rental. Ended up buying a house. Never signed the lease yet. Texted Sandra and informed her we no longer be needing the rental. No response. She deactivated my account. I called and left her a voice message, no response. I kept calling the office, no one answers.

sajin J.

I would like to extend my sincere appreciation to Marcus at the property management company for his exceptional level of assistance. Throughout our interaction, Marcus consistently showcased a remarkable degree of professionalism and dedication to ensuring a positive experience. His thorough understanding of the property management processes and his proactive approach significantly contributed to the overall success of the service.

Marcus went above and beyond, addressing any concerns or questions with a high level of expertise and efficiency. His commitment to delivering outstanding customer service was evident at every step of the process. Not only did he provide valuable insights, but he also demonstrated a genuine willingness to assist and make the entire experience seamless.

I wholeheartedly recommend Marcus for his exceptional skills and commendable work ethic. His contributions undoubtedly enhance the reputation of the property management company, making it a pleasure to engage with their services.

Eonesi

The staff has been great in helping me lease an apartment. The process was smooth and I was able to move in very quickly!

Austin G.

I had a fantastic experience working with Marcus. He showed me clean, high-quality apartments that matched my criteria perfectly. Marcus's prompt responses and genuine kindness made the entire process smooth and enjoyable. I highly recommend his services for anyone seeking a reliable and friendly real estate professional.