OCF Realty - Philadelphia, Pennsylvania

Connor D.

We recently had our annual property inspection with Andre Martin, who couldn't have been more professional, communicative, or helpful. He did a great job documenting our ongoing maintenance issues to help us get them taken care of. Overall, our experience with OCF has been streamlined and professional.

Paul S.

In a decade + of renting, OCF is hands down the worst land lord I’ve ever experienced. It’s like renting from your college landlord all over again. When they need something they will nonstop bug you about it but the second you need something from them… crickets. Leak in your ceiling? Not to worry, it’ll only take 3 months to fix! Not to mention, when they have tours of your apartment, their agents will walk in UNANNOUNCED without knocking or notification. If you’re considering renting a property through OCF, don’t.

Antony M.

Andre did my lead paint inspection. He was fast and courteous. I appreciate that he were protective foot coverings into my home. We don't wear shoes in the house and too often workmen are resistant to following this rule.

Hatcher B.

5 stars for Andre who was professional and helpful when inspecting my OCF-managed unit today.

1 star for OCF as a whole for using 5-Star company reviews as a way for employees to earn credit for their good work. They asked me to write this review, and I did so for Andre’s benefit.

OCF did zero of the repairs discussed before I moved in, and they gave me $30 in credit towards rent because they couldn’t provide me with a working oven for the first month. I had to call their maintenance team 25 times in a single day because they were unresponsive and unhelpful, before eventually getting a new oven. They haven’t had keys to my unit in 2 years. They’ve caused damage to the neighboring property and attempted to involve me in settling the matter. They’ve neglected this property for years and I have plenty of other stories of frustration and discontent related to OCF.

I hope after leaving this apartment, that I never have to rent from OCF ever again, but I’d be pleased to have Andre inspect any property that I live in.

Madiou D. (.

Robin showed 5 amazing apartments. She made us feel welcome throughout the visit at both the 4408 lancaster location and the 3952 location. Amazing person. She knew how to listen to the clients and provided various recommendations based on what I was telling her. She also knows how to connect with clients in an effective manner. It was great having her to show us the apartments

Mark G.

I had an incredible experience working with this company. The professionalism, and commitment to excellence exceeded all my expectations. My leasing agent Robin was especially outstanding very reliable, knowledgeable, and willing to go above and beyond to ensure I was satisfied . If you need assistance during your move request Robin for exceptional support and service during your move . I am super excited for this new journey at my new home & I Highly recommend this company and its amazing team. Thank you so much !

Luke M.

Our landlord has been working with this real estate company since we toured the apartment we are now exiting - the landlord himself has been the only one following up with our contact to OCF which to me means they are reading it and ignoring us which is a great reflection to the communication we have received overall.

The first tour we were met with Lester, who barely made eye contact with my partner and I. There were a handful of one off comments that made me uncomfortable, starting with being upset that more than one person came to the showing (3 bed, 2 bath - god forbid there are roommates) - then when I myself went to see the rest of the apartment a comment was made to the then current tenants about making sure we don’t have “sticky hands” - I’m 30 years old coming to see an apartment - no need to make the comment no matter how common that may be. Immediately addressed that and was met with an attitude of “it was a joke!” But I was not laughing.

We loved the apartment enough we applied and have lived here for a year. We now are packing and showing the apartment and have received email notifications about showings that occur during a WFH business day - we tried to reach out to see if we can work around certain timeframes and were left on radio silence. The first showing occurred and the new agent was shocked we were still occupying the apartment with 2 months left on the lease… -

we are basically up in the dark and uncomfortable left and right. There’s a lack of communication and respect for the people in the midst of making life changes as we all do when moving. As someone who’s worked in the service industry for near a decade I cannot imagine giving the experience they have to any clients for any service.

Just food for thought, not so much an attack. Feedback leaves room to grow so it would be great to see a change in these reviews going forward but I will not waste my time working with them to find out myself.

Risha B.

I didn’t have great experiences with OCF realty as I was searching for apartments until I was given a tour by Robin! Not only did she have a wonderful personable aura she also really knew the apartment and its amenities well.