Norm Reeves Volkswagen Superstore Irvine - Irvine, California

Ignacio I. M.

I had a very good experience with these guys. I must admit that when Sam the sales manager called me and told me that if he was gonna give me a deal, I was hesitant because that’s what all dealer said. I am happy to admit that I was wrong he was very fair on the price of the car that I choose, and on the price of my trade, my sales guy was also very nice and Marshall Finance manager was also very good at explaining to me the finance products that were offered to me now because these guys were fair on the price of the car and on the price of the trade I had no problem buying the extras at the finance office because remember people the dealers have to make money as well. It has to go both ways. I want these guys to succeed and stay in business. I am very happy with my new 2024VW Tiguan for sure will come back when my lease is up in three years

Troy G.

3rd time buying a vehicle in my life and this was the smoothest process! Was in and out in around an hour with a car I’m very happy with. Everyone was extremely professional and had my best interest at heart. Day and Yavar were very easy to work. I’ll be looking to get our next vehicle from this dealer as well as I can trust them and was very satisfied with the whole process

Kim R.

I originally reached out to Norm Reeves VW of Irvine via inquiry to find a new vehicle/find out if they could offer me a better deal than what I was being offered by other competitors in the area.

Sales associate Mark emailed me promptly and followed up with a call to discuss what he could do for me and find out if they had the vehicle I was interested in, in stock. They had an impressive selection of vehicles, new and used.

The pricing was competitive and I appreciated the transparency during the negotiation process with Sam the sales manager. The financing options were explained clearly, making the process much easier as well. Overall, I had a fantastic experience and would highly recommend Norm Reeves VW of Irvine to anyone in the market for a vehicle.

Thank you again, Mark, Sam & the financing department for an amazing experience purchasing my brand new 2025 VW Taos! (:

I will most definitely return to this location if I am ever on the hunt for another vehicle in the future.

Giving G. S.

Robert was THE BEST car salesman that I have ever experienced! He gets a 10 out of 10 on all aspects. The financing guy (Troy?). was great as well! Thank you Robert and Norm Reeves! I appreciate the good business and customer care you made happen for me while buying one of your cars! Elizabeth Moersch

Rue D.

I had the pleasure of working with several exceptional individuals during my experience, each of whom made a lasting impression. Sam was the first person I spoke with, and his positive energy and genuine enthusiasm were evident in every conversation. He shared some personal insights and, through his follow-ups, demonstrated a sincere desire to assist me.

Next, I had the pleasure of working with Finance Manager Marshall, who was outstanding and incredibly accommodating. He took the time to explore several options and ultimately crafted a personalized plan that perfectly suited my needs and circumstances.

Lastly, Omar, a true gentleman, personally delivered my car. His professionalism and courtesy made the entire experience feel special.

This team made me feel confident, valued, and treated like a VIP. Their combination of professionalism, approachable demeanor, and exceptional service sets a standard that everyone should aspire to. I deeply appreciate their efforts and the way they went above and beyond for me. Norm Reeves, you have a winning team in these gentlemen!

Heather R.

I want to thank everyone involved with making this happen! I needed to buy a car for my mother and Sal in sales and April in finance went above and beyond to help, they even had the car delivered to my house. I have purchased several cars in the past from other car companies, but I’ve never actually had this type of true honest and kind service before ever. It truly goes to show that everyone at VW really does care and loves their job. My mom is very happy! Thanks again guys!

Chandra S.

April was amazing in helping us get the exact car we wanted. She was accommodating and even came on her day off to help conclude the lease the next day. She was super insightful on giving us information about leasing since this was our first time leasing. We are very happy with our ID 4 electric car. Also the manager Sal and the finance man Shaun were super friendly. We highly recommend this Norm Reeves and look forward to doing business with them in the future!

Christine L.

Sean Vakili was soooo nice and patient with me I thought he was a new guy, but he's not. I prolly talked to 10 different dealers and even more salespeople and didn't get the same level of patience and support as I got from Sean. I literally prayed "God, please send me a nice car sales guy." and it looks like Sean was the guy, lol. God is goooood!!! 🤭🙏💗💞👍🥳💃🙏🙏🙏