Mercedes-Benz of Laguna Niguel - Laguna Niguel, California

Johnnie G.

Pretty good place here. The service department is really good. Ask for Eddie if you need someone who just does the job and does not try to push extra work. On the sale side if you do want to buy a new vehicle, they do a pretty job, but they are a smidge sales as you can expect. If it just happens, three people are coming in till later to look at the car that you’re interested in don’t feel the pressure. Take your time and get what you want. Overall pretty nice team. Definitely clean and well kept.

Ashley H.

Hands down the best vehicle purchase experience in my life. Every person on staff that we interacted with was pleasant, and not in a fake or pushy way that's so common.

Special shout out to Shane for making everything so insanely easy beginning to end, for being patient in answering all our questions, and for continuing to provide that service well after the sale closed. He and Mario went above and beyond in sourcing and transporting the exact Sprinter Van we wanted from out of area. They had a bit of a headache but we never heard a thing about it and they worked hard on the back end to make it happen.

We are so grateful for the experience we had here and any time a Mercedes is on the docket for us we'll be returning here!

James M.

This is our third Mercedes-Benz vehicle from Mercedes-Benz of Laguna Niguel, and our most recent purchase was by far the best experience we’ve had. Gene Poleshuk was the salesperson who assisted me during my visit to the dealership, and his professionalism and exceptional customer service made the entire process seamless and enjoyable.

Gene treats his customers with the utmost respect and genuinely makes you feel valued. He is never pushy but provides all the information you need to make an informed decision at your own pace. His extensive knowledge of Mercedes-Benz vehicles ensures you’ll get the answers you need to feel confident in your choice.

What sets Gene apart is his dedication to customer satisfaction even after the sale is complete. He followed up with me via email to ensure I was enjoying my vehicle and provided helpful tips on personalizing it to suit my preferences. As a thoughtful gesture, Gene also surprised me with some Mercedes-Benz items a few days after the sale—a classy touch that further demonstrated his commitment to going above and beyond.

If you’re in the market for a Mercedes-Benz, I highly recommend reaching out to Gene Poleshuk at Mercedes-Benz of Laguna Niguel. I’m confident you’ll have an exceptional experience working with him!

WEISSTECH, I.

I have brought my Metris cargo van here since I bought it. Jesse Gutierrez has taken great care of me and my precious van each and every time. I don’t really work with anyone else, which is awesome by the way, but my experience is always pleasant, professional and prompt. I definitely give Mercedes-Benz of Laguna Niguel 5-stars and highly recommend, based solely on my encounters with Jesse and his service department. Thank you!

abrak E.

I recently purchased a car and had the pleasure of working with Rosie Sosa . From start to finish, she made the entire process smooth and stress-free. Rosie, was incredibly knowledgeable, patient, and attentive to my needs, ensuring I found the perfect vehicle.
If you’re looking for someone who genuinely cares about their customers and provides excellent service, I highly recommend Rosie! Thanks again for making this such a positive experience!

Victor A.

Ali was very professional and knowledgeable about car options. He made my purchase super easy and went above and beyond to make sure my experience was exceptional. Very happy with my purchase, communication was very clear and I couldn’t think of another place that will give me this service. I will highly recommend Ali and the team. Thank you for giving me the experience every customer deserves. Love my new car!!

Kurt B.

I recently bought used 2023 Audi S5. Absolutely beautiful car. Great experience throughout the purchasing process. I was in and out in under 3 hours with my new head turning car!

Eric T.

I had a great experience last week with MB Laguna Niguel. Came in not thinking that I would necessarily get a new vehicle but I did. In and out in 3 hours. Customer service was great - very courteous and efficient. Thrilled with the car that I got. Ask for Duke.