Laguna Niguel GMC - Laguna Niguel, California

Jim M.

Had a nice experience with Jeremy at Laguna Niguel GMC. Jeremy was very low key and spent plenty of time helping me find the exact truck I was looking for, 1500 Sierra Denali Ultimate. I did not get a very good offer for my trade in but that’s not on Jeremy. All in all a good experience.

Drew S.

Stefan helped me out. Great guy! Everything was streamlined. Handed them the keys and I was honestly out of there in 30 minutes. Fast oil change. They also send an inspection video afterwards of the entire vehicle, brakes, tires, etc…

Robin B.

Bought a new to us SRX and needed a few things addressed before we left the lot. Had to complete service after Christmas. Steve was great in the service department. He reached out to us by phone to set up appointment, met us and made getting our service seamless and easy. Easy to give us a loaner car while completing service in just a few hours. Shane was very responsive to email and we LOVE our service and staff here! We drive from San Diego for this exemplary service and staff! Highly recommend this dealership!

Lester L.

My service advisor, Tony, is great. He kept me up to date on the status of my truck all along the five days they had it. It's unfortunately that it took that long to repair a transmission cooling pipe, but despite the duration, the quality of work is satisfactory. Thanks!

Ricardo A.

I had the absolute best car shopping experience at GMC Laguna Niguel! From start to finish, everything was seamless and transparent. I never once felt pressured or forced into making a decision, which is rare in car shopping. Tiffany, Steve, and AB went above and beyond to make me feel comfortable and confident in my purchase.

They were incredibly knowledgeable, patient, and truly cared about making sure I left happy. If you’re in the market for a GMC, I can’t recommend this dealership enough. Even if it’s a bit of a drive, it’s 100% worth the commute. Trust me you won’t find better service anywhere else!

Ross M.

My old service rep Jackson has moved on but I Made contact with Tony Huerta and he did a great job of taking good care of my wife’s Yukon. Thanks to Jackson and now Tony for the great service.

Update. Jackson is back! Tony took great care of me again today. Even though they were a man down the service was great and they had me out in no time with a very nice complimentary car wash. Thanks again to the whole service crew!

Reza S.

Didn’t have a very good experience here. Dropped off my car for service. Was told they were short of technicians so they would get back to me when they would have an idea on timeline. Brian was my service representative. He was nice at first. I got a brand new loaner with 400 miles on it. The loaner broke down on me two days later and had to have it towed to the dealership on a Sunday. Called Brian and left 4 messages that Monday without any call backs. Finally got a call back saying they would not be able to give me a new loaner because I had gone over the 50 day mileage limit (a first for me for a service loaner- emergencies happen. This is southern CA- you cannot be without a car). Brian also surprisingly called me the same day and said my car was magically ready and everything was fixed. Of course, I got home and the same problems are still there. I felt like they just dumped the car back on me because they didn’t want to deal with their lack of staff and loaner issue. Overall a poor experience especially with Brian. Didn’t seem like he was willing to help.

Lee R.

Excellent, professional service provided by Alan & Tiffany. Polite & super knowledgeable regarding vehicle specs. Personable & low pressure attitude. Highly recommend this sales man & dealership.