Investors Choice Property Management - Roseville, California

Iggy A.

Thomas from Investor Choice Property doens't pays their vendor bills.

Investor Choice Property is shady and dishonest.

Only responds when he needs the work done, but not when its time to pay.

Vendors stay away from Investor Choice Property

Tiffany N.

I worked with ICPM for a year for property management and tenant placement. At the beginning, everything was great. Alcy was very responsive and we had seamless tenant placement and no issues. When it came time for my tenant to move out, that's when everything changed. I tried emailing Alcy initially and her email no longer existed. I don't know what happened to Alcy but hope she is doing ok. Thomas took over management for my property. This is where everything went downhill. My property spent 2 months vacant. Thomas would change the rent price up and down without asking me about it first. He used the photos I took from last year's listing to list the property but used computer screenshots of the photos!! I should have fired him right then and there for negligence. There was no communication on plans for getting a tenant in or pictures of walkthrough of the home pre and post cleaning. I was texting Thomas 3 days in a row just to get a response and they were always vague and short. I asked many times for an itemized receipt of the security deposit return to the tenant and never got it. During the "cleaning" he scheduled, he did not even check for the keys left by the previous tenant and threw out the dumpster key and guest parking pass. I did not find out of all the issues with the home's cleanliness until I ended my relationship with ICPM and hired ziprent management. My backyard was overgrown with weeds in the turf, all the cabinets are extremely dirty, and the floors are covered in dust and dirt. I am paying again to have this house cleaned. I have no idea if ICPM took the security deposit they held from the previous tenant and ran with it. Clearly nothing was used to ensure the house was in proper shape for the next tenant to come in.

As for ziprent, they were able to get a tenant to sign for the property in less than a week after listing with them. Clearly the market is not slow like Thomas wanted me to think. I also was able to rent out for much higher than the price Thomas dropped my rent at as well.

Overall, I am now out 2 months rent and additional cleaning fees because Thomas is a negligent property manager. Do not hire ICPM to manage any of your rentals. This is a cautionary tale for everyone looking for property management in Sacramento.

BabyD P.

I have been with Investors Choice Property Management for more than a year now and am completely satisfied with the way they conduct their business. I was skeptical in the beginning, because, I had never used a property manager previously and it was difficult trusting them at first. They have done well managing my property. Investors Choice Property Management have been thorough in the handling of my tenants needs with my best interest in mind. I would recommend this company to my family and friends.

Kelsey R.

My husband and I went and viewed a rental property. The agent who showed us the property was pretty rude, didn't have much knowledge of the property itself, was unable to answer a lot of our questions, and when we brought up issues with the property of things we saw that were not up to code or things that were damaged she gave us attitude.

Despite the unpleasant experience with the person who showed up the rental we liked it, so decided to apply. They only accept cash or money orders for the application fee and it has to be taken to their office. My husband took the money and put completed applications and they did not even provide a receipt. He asked for one and was given a sticky note saying we paid the application fee.

2 days after submitting the application I was sent a text saying the owners decided to pull the property.

It all seemed very unprofessional. The showing agent was very unhelpful less than personable. Hopefully they will end up returning our application fee at minimum.

Pat W.

We've be using Investors Choice for four years and have recommended them to several of our friends. Communication has always been excellent. All concerns or questions we've had have been dealt with promptly. We receive an itemized statement every month showing any expenses that have been made along with our rental check. Have never had a problem with the tenants that they have chosen.

Karina N.

As absentee landlords, we found working with Investors' Choice to be a godsend. They are diligent in screening new tenants. An example is the extra care they took is when a prospective tenant had a cat, which technically we did not allow because of the odor nuisance. Alli actually made an appointment to visit the tenant, and sniff for any odors. (There were none, and the tenant was great.) Likewise, when repairs had to be made, and entry to the units scheduled with the tenants, they were on top of their game. Ditto for writing intelligent letters to tenants describing lease violations. Investors' Choice made sure to comply with California rental requirements, and relieved us of that burden. They represented us well for a number of years, until we sold the property Should we re-invest in Sacramento, we would go back with them.

Debbie N.

I have worked with Investors Choice both personally and professionally for several years now, and I wouldn't trade them for anything.
Referring them as property managers is very easy, as they manage my own personal property and it has been absolutely flawless. Communication is prompt, friendly & thorough. I recommend Investors Choice on every level !

Nerf B.

This company has been managing my property for many years. Was first going to sell because of a job transfer, but home prices had plummeted a month or so before. That drove me to look into a company to rent, maintain, and manage it, and allow me to escape that full-time headache. They have kept it rented continuously, they have managed the issues as they arise; all so well done that even though prices have recovered, I have decided to continue to rent it out for the foreseeable future. Very happy to have found them.