Insight Holdings Cleveland - Cleveland, Ohio

Gil K.

Just had the most incredible stay at Insight Holdings! From the moment I arrived, everything was absolutely perfect the hospitality, the atmosphere, and the attention to detail made it a truly unforgettable experience.

The space was beautifully designed, spotless, and equipped with everything needed for a comfortable and relaxing stay. Whether it was the stunning views, the peaceful ambiance, or the little thoughtful touches, every moment felt special.

Huge thanks to Insight Holdings for going above and beyond to ensure an amazing experience. If you’re looking for the perfect getaway, I can’t recommend this place enough!

דויד ?.

Exceptional investment with Real Estate Insight Holdings Ohio! As an investor, I've found their professionalism outstanding and their strategic property locations unmatched. Their personal approach to tenant relations ensures high occupancy rates and consistent returns. Highly recommend partnering with this reliable team!**

Ofir P.

I’ve been investing with Insight Holdings for a little while now, and it’s been a really solid experience. The team is super knowledgeable, keeps me in the loop, and the returns have been consistent. Feels good working with a group that actually knows what they’re doing. Definitely recommend if you’re looking to get into real estate investing.

Anne W.

***BEWARE*** So...We moved into a "luxury" apartment in Ohio City and there were problems from day one. At first, it was just minor things. Shotty craftsmanship, they hadn't cleaned up before we moved in, etc., things we could get past. Then it rained... This was a two-bedroom apartment. One of the bedrooms was in the basement. We hadn't even unpacked the basement room yet when we saw it... Mold. Not only that, the carpet was soaked underneath our brand-new mattress that was sitting on it. Side note: as we were moving in, the neighbor said he'd heard "they had leaking issues." This was as we were moving in... Great. Anyway, we called the property management office (the women in the office are great btw) and they seemed very concerned. After a lot of back and forth, they put us up in an air bnb and had the drywall and insulation removed and replaced, and the carpets cleaned. We moved back in. The replaced drywall and baseboards were put back haphazardly, but again, we could deal with that. Then it rained... Flooding on the first floor, and flooding in the basement (we still hadn't unpacked the "second bedroom" in the basement, thank God). Again, we called and gave them an opportunity to fix the issue (at this point, we'd only lived there for a few weeks). It took them forever to send someone out to get a quote to fix the issues, which they said they fixed before. They didn't. They claimed it took a long time because of the bad storm and they couldn't get anyone to come out. Whatever, the point is, they didn't address the issues (there were more than these) and we knew there was mold sitting in the floors and in the walls. We waited and waited. Phone calls and emails were not returned. When they were returned, they didn't address the issues we brought to their attention. Finally, we ended up talking to a lawyer who advised us to put our rent into escrow until the issues were fully addressed and eradicated. These included fixing the source of the problem, full mold remediation, replacement of the drywall and insulation, and then full clean-up. Apparently, this was just too much to ask. It never happened. We got frustrated and moved out. We lived there for a total of 2 and a half months. We never got to unpack, and we had to stay elsewhere for part of that time.
They did let us out of our lease, which, let's be honest, was the least they could do. They gave us a partial credit for our 2nd month's rent... PARTIAL. And I just received my security deposit after having to call them to ask about it. I gave them over 30 days. I actually waited to write this review until we received the deposit back.
Take from this what you will. I've never experienced such incompetence, avoidance, and neglect. I had to pay to move again, I lost a new mattress, and I had to pay to get a large area rug cleaned. Our neighbor also moved out after less than 2 months.
The worst part is, they KNEW ABOUT IT before we moved in.
I lived in Ohio City for almost 20 years, this should not be tolerated there or anywhere.
The ONLY exception was the women in the office. They always seemed to care and really tried to get us some help. It's not their fault. The blame lies solely with the owners.
I hope they read this and do better.

Alex B.

I don't even know where to begin. This was the worst and scariest 2 years of my life. In my time there my building was shot up and my neighbor was shot, there was no lock to the front door of my building for 8 months, and I had homeless people sleeping in my laundry room. I've never had to call the police more in my life. I've seen other tenants beating up people on the property, there has been drive by shootings, and broken glass all over the parking lot from windows being smashed. The heater would break in the winter when it was below 30 and the AC wouldn't work in the summer. I cannot express enough how bad of an experience it was to live here for 2 years (2021-2023). AVOID THIS COMPANY AT ALL COST! Did not take any accountability and is scary that they were able to get away with raising rent with all of this going on. I find it crazy they are willing to charge $850/month with out taking any effort to ensure safety. If I could leave this company zero stars I would. ALL OF THE REVIEWS ARE FAKE!

david M.

I have had a positive experience working with Insight Holdings as a property management company. They have been professional, reliable, and efficient in handling all aspects of managing my rental properties.

Insight Holdings has a strong network of contractors and service providers, which has been beneficial in ensuring that any maintenance or repair issues are addressed promptly and at a reasonable cost. They have also been proactive in finding and screening tenants, resulting in a low vacancy rate and reliable rental income.

Their communication with me as an investor has been excellent, providing regular updates on property performance and addressing any concerns or questions in a timely manner. I appreciate their transparency and attention to detail in managing my properties.

Overall, I highly recommend Insight Holdings as a property management company for investors looking to streamline their rental property operations and maximize their investment returns.

David D.

Been a tenant here for a few years and it's going great. My wife and I truly appreciate all of the office ladies and maintenence team. I would definitely recommend if you are looking for a great rental company in Ohio City!!!

Delanio

Honestly used to love it here but more recently not as much due to many new neighbors however still a good place to rent
The employees of insight are great and efficient
So if do any problems they will gladly help.