Hunter Star Properties - DeKalb, Illinois

Hunter Star Properties Overview

Hunter Star Properties is a well-established property management company located at 801 Lucinda Ave, DeKalb, IL 60115. Their dedicated team offers comprehensive property management solutions to clients in the region. Key features of their services include rental management, tenant screening, maintenance coordination, and financial management.

The company can be reached by phone at 57585000 or through their website at hunterstarproperties.com. With their user-friendly website, clients can access a plethora of information about their services, property listings, and helpful resources.

Hunter Star Properties specializes in property management, providing a wide range of services tailored to meet the unique needs of their clients. Whether you are a property owner looking to lease your investment or a tenant searching for your ideal home, Hunter Star Properties is committed to delivering exceptional results.

One notable feature of the company is their commitment to accessibility. They offer a wheelchair accessible parking lot, ensuring that all clients can easily access their services. Additionally, their office is conveniently located at 801 Lucinda Ave, making it easy for clients to visit or drop off documents.

As for opinions, Hunter Star Properties has received a total of 179 reviews on Google My Business. The average rating for the company is 2.6/5. While some clients have expressed satisfaction with their services, others have mentioned areas that could be improved. This feedback highlights the company's commitment to continuous improvement and their dedication to providing a high level of customer service.

👍 Reviews of Hunter Star Properties

Venus R.

1/5

This property management and unit really not worth a star, moved my son in on Friday the 19th and the unit was extremely dirty. The carpet cleaning guy was there but the carpet is so badly soiled that it still looks horrible. The unit smelled bad with cigarette smoke and cat urine. Didn't like that each of the boys had to get 100,000 of liability insurance when in fact the building is not well maintained and really not worth it. The entrance had garbage everywhere, doors and handles dirty. One would think with covid and money pox the maintenance snd cleanliness would be a priority for the tenants. They say they needed 10 days to turn the apartment around but really it looked like a tenant moved out on the same day my son was moving in thats how bad the apartment was. The toilet leaks at the base and its still not fixed, a no show on maintenance. We spent hours getting the apartment clean. I really can on but I'll let the pictures speak for how disgusting then unit was. Not good at all.

Eric R.

1/5

When we were looking to lease, everyone in the office was completely nice. Once we were moved in, suddenly everyone in the office were completely rude, so they obviously only care about filling vacancies. Maintenance staff have always been really nice, but we brought up issues with 3 of 5 windows not working properly and either they need new weights or need to replaced, which the office has to approve to get done. Recently we brought up issues with the patio, they told us they were deemed safe, a week later a steel beam fell from above and landed on my gf. Maintenance came out to address issue that night and were extremely pleasant to deal with, said property manager would speak to us Monday, 2 days later still haven’t heard from him. If the staff in the office were replaced with people who actually cared a little, this place would be a lot more pleasant to live at.

Judy P.

5/5

I know several will not agree with a 5 star but from my experience and just moving in I am rolling with my own thoughts and opinions. The office staff, the maintenance, the affordability has provided me with a great experience thus far. If you're looking for a place with the glitz, glamour and all the bells and whistles then Hollywood is just a few thousand miles away. If you're looking for an affordable home during especially this day in age while still able to put dinner on the table this is the place to call home. Don't forget to stop in the office once in a while and spoil the ladies with some red bull and donuts. You're sure to make their day if you do. Thank you Hunter star and staff for a great experience so far.

JENNY B.

4/5

Very friendly and nice front office. Very responsive to maintenance requests. Nice size apartment for the money! I would recommend.

Aubrey H.

1/5

I rented from HunterStar for four years, with two of those years in the apartment I’m reviewing. While I appreciate that they had the legal justification to withhold a portion of my security deposit and that I was late on rent once, I want to share my overall experience.
When I first moved in, the apartment wasn’t cleaned properly. Items from the previous tenant, including a broken lamp and a dirty shower curtain, were still there. The carpet was also unclean, which I had to address myself. Additionally, the tub was so clogged that I couldn’t use it for about a week, despite submitting multiple work orders. I eventually had to unclog it myself.
During my stay, I had to deal with a flea infestation, which was blamed on me despite having an indoor-only cat. There was also an unfounded accusation of a fly infestation, and I received a late-night call (9:30 PM) regarding this, which was unnecessarily stressful.
While there were positive aspects of my time renting from HunterStar, the maintenance issues and the way certain situations were handled left me disappointed.

余子謙

1/5

The sound insulation is really bad, my upstairs neighbor makes the noise every day, and the landlord doesn’t care. You paid the same rent, but you can’t get the same quality

Loza D.

1/5

I called to inquire about renting a unit. At the end of the call, I asked if this company accepts Sec 8 vouchers. I was told "No, we do not accept sec 8 vouchers." The website says you are an equal housing property. I asked the girl on the phone if she knew that was illegal. I was told "Well, we can't REJECT an application because you receive vouchers, but, we don't accept sec 8.

alexander P.

1/5

Worst landlords ever. Don’t rent from this place and don’t trust any of the five star reviews. They are extremely difficult to work with and try to get as much money out of you as they can. They have a monopoly on cheap college living and they treat you poorly. Don’t rent from them