Hang Zen Properties - Mill Valley, California

Hang Zen Properties, located at 119 Morning Sun Ave, Mill Valley, CA 94941, United States, is a property management company that offers a range of services to its clients. The company has been in operation for several years and has gained some recognition in the local area.

One of the key features of Hang Zen Properties is their commitment to providing top-notch property management services. They have a team of experienced professionals who are well-versed in various aspects of property management, including tenant screening, lease agreements, and maintenance services. The company prides itself on maintaining open communication with its clients, ensuring that they are kept informed about any developments regarding their properties.

In terms of location, Hang Zen Properties is situated in Mill Valley, California. This suburb is known for its beautiful scenery, excellent schools, and vibrant community. The company's office is conveniently located near major highways and public transportation, making it easy for clients to visit or contact them.

Hang Zen Properties has received mixed reviews on Google My Business, with an average rating of 1 out of 5 stars. Some customers have praised the company for its responsive staff and efficient services, while others have expressed dissatisfaction with the communication and overall management of their properties.

One notable feature of Hang Zen Properties is their accessibility. The company offers wheelchair-accessible parking lot, making it easier for individuals with disabilities to access their services. This is a testament to their commitment to providing service to all clients, regardless of their physical abilities.

👍 Reviews of Hang Zen Properties

Jennie D.

1/5

DO NOT BOOK WITH THIS COMPANY. It is rare the I feel compelled to write a negative review for a company, but in this case the fraud of Hang Zen needs to be addressed. My grandmother booked with Hang Zen, and was completely taken advantage of. She had regular communication about the property she wished to book starting a year in advance, and received a confirmation email with the wrong property. She immediately emailed and called, only to be reassured by Steve, the property manager, through email that he corrected Hang Zen's error. Sadly, within 10 days of her vacation she found out that Steve had booked her in the wrong home. Again, she communicated with them in vain to have the error corrected and was met with their response that there was nothing they could do but offer her the incorrect property or the correct one if she could change her vacation dates. She was extremely concerned that the incorrect property had stairs, and being elderly this would place a huge constraint on her and my grandfather. Upon arrival, the condition of the incorrectly booked home was unbearable and the stairs were a tremendous burden. She left the home after two days and contacted Steve for a refund. The company has not returned her emails or phone calls. Avoid Hang Zen Properties.

Donna J.

1/5

DO NOT BOOK with this company. I have never written a poor review. We booked a family vacation last February (TEN months before our trip) and paid the deposit for a home. We paid in full in September (for our end of December vacation) and were sent an email end of November (five weeks before our trip) cancelling the house and luckily refunding our money. No reason, nothing. What this did is cause us to go into hours upon hours of work trying to find another home for 11 people that wasn't thousands of dollars more. Oahu was 98% booked by that time and we did not find a home. We are now in 5 separate hotel rooms and about two blocks off the beach, compared to one home across the street from the beach. Multiple calls to Steve as well as emails have not been returned. The home we had is showing as booked so due to the demand in Hawaii with the terrible storms in other destinations we can only assume he broke the contract to rent to others for more money or for longer stays. Cost us several thousand dollars more to land in hotel rooms and eating out. What a terrible company. I would never trust them again and wouldn't have ended up here if our flights weren't already booked as well as tours. Poor business practice.