Goss Management & Realty - Little Rock, Arkansas

Nick Schultz

We now have new ownership of our rental. From the beginning it was a crap show to be managed by this company. Terrible website and customer service. Before we moved in we found many areas that needed to be maintained or installed and we left a list of items per their instruction. Not a single item was attended to, this included gas being safe to use, dishwasher being wired, washer/dryer not being installed properly and more. The nail in the coffin on this review is after 2.5 years of living here, our furnace started to act up. Our new management company sent technicians right away and the technicians quickly discovered that our heater has been dispensing an unsafe level of CO2. Glad to hear my life expectancy of both myself, my roommate and house cat likely took a hit since living here. GOSS... ya'll suck and I'm glad our new property management company replaced you.

Stretch DaDough

Sharon has been more than patient with my many, many questions. She facilitated us renting a home site unseen and are very pleased with the outcome. We definitely recommend Goss Management & Realty to others.

Kierra Rabion

Terrible company to do business with. My boyfriend’s cleaning company worked for them and they did not want to pay for the work that was done. Anika is extremely unprofessional, rude and has poor management skills. Did my research on her and the company and wish we would have found out before entering business with her

Stephanie Wallace

Goss Management streamlined the rental process for me and made it super easy for me to find a home, apply, and move in all within a week. Top notch customer satisfaction. I’m very satisfied

Ray Moore

Subject: Concerns and Disappointments with Goss Management Services

Dear Goss Management Company,

I hope this letter finds you well. I am writing to express my deep disappointment and frustration with the quality of service provided by Goss Management, which has led me to leave a one-star review on Google detailing my experiences.

Throughout my tenancy, I have consistently encountered issues with maintenance requests being ignored or inadequately addressed. The practice of sending random contractors to the property without prior notice has not only been inconvenient but also disruptive to my living situation.

Furthermore, despite leaving the property in pristine condition and providing a 30-day notice of my intention to move out, I was shocked to discover that my entire security deposit was withheld. Despite my explanation for providing the notice on the 9th rather than the 1st of the month, your company refused to pro-rate the remaining days and instead unjustly retained the entire deposit.

Additionally, the lack of online rent payment options is archaic and inconvenient in today's digital age. Requiring tenants to obtain money orders and physically drop them off at your office is an unnecessary burden and inconvenience.

Moreover, the difficulty in reaching your office via phone and the dissemination of misleading information via email only exacerbate the already poor experience of renting from Goss Management.

As a tenant who has resided in your properties for three years and upheld my end of the rental agreement, I am deeply disappointed by the lack of consideration and fairness demonstrated by your company. It is disheartening to feel disregarded and mistreated despite being a loyal and responsible tenant.

I strongly urge Goss Management to reconsider its policies and practices to better serve its tenants and uphold the principles of fairness and transparency. Until meaningful changes are made, I cannot in good conscience recommend Goss Management to anyone seeking rental accommodations.

Thank you for your attention to this matter.

Tonya Lesesane

I would not recommend using this realty company, this management company is a joke! The staff is RUDE, especially Sharon, she does not know how to speak professionally and constantly provides false information. When requesting maintenance request they do not coordinate or attempt to provide a timeline if when repairs will take place, they just send contractors to your house and if you are unavailable they get an attitude. I am sure if the owners of each rental knew how their properties were being managed they would find a new management company. Appliances are outdated, including heating and air. I am moving at soon as I possibly can, I wouldn't recommend for my dogs to live in one of their properties. They must have hired their staff from the half way house, they are extremely unprofessional. DO NOT RECOMMEND!!!!!!

beautifully Loca38

Goss Management is an awesome management company. Mr. Marcus is excellent. Very professional.. Attentive to the needs of his clients. He answered my calls immediately with enthusiasm and you don't find that in this day and age. He is a great asset to the team. Mrs. Anika is amazing as well. I give them fives stars because they deserve it! If your wondering about Goss Management..try them. You will Not be disappointed!
I've had the privilege to work with Tye Davis who is amazing at his job. I love the way he cares for the tenants. He addressed any issues or concerns I've had with enthusiasm and care. Mr. Tye makes sure he goes the extra mile for the residents. I appreciate him for helping me make my property a home!

Tracie Jenkins

My renting process was so easy, Mrs Sharon & Mr Marcus are so sweet and very professional. I’ll continue to rent from Goss. Such a great and easy experience. Let’s not forget I love my new home!