Ghan & Cooper Multifamily - Fort Smith, Arkansas

Edgar Magana

I had the honor of working for the Northwest Arkansas Profolio and I cant say it enough; Ghan and Cooper, Kathleen, and Amy do an amazing job managing the properities they have. They come on site often, they take care of their employees and watch out for the good of the residents and community. You cannot go wrong with living at a Ghan and Cooper community or working for one. Thank you Kathleen and Amy

isb660 Ducks

Worst company I have ever rented from it is now June 5th IV had a window missing in my bedroom since October screens were never put on windows like promised 2 years ago since talking over the apartment complex I live in parking has become an added expense even though under a lease last month my lease was up decided to go month to month with not only an increase in rent but a month to month fee less then 3 weeks later get an email saying now they are going to raise it another 200 from the increase so almost a 450 a month spike..... I actually love the apartment and would stay ur to get any regular work done like a window fixed screens put on or even heat fixed during the winter is like pulling teeth i would highly recommend looking elsewhere to rent

scrappy pupper

This company just took over management of the apartments I have been staying at for over 12 years.
It's only month 2 and I get a three day pay or leave notice for "unpaid rent"
My rent was dropped off on time. I have never missed rent in the 12 years I've been here. They don't offer receipts for paid rent, they offer drop boxes or pay online for an additional fee. Kinda shady practice if you ask me.
I called as soon as I found the notice. I was told to call back the next day.
I call back during their posted office hours today (the next day) and can't get ahold of anyone. The person I'm supposed to be speaking to has a full voicemail box so I can't leave a message. The main office isn't answering their phone.
I don't know about anybody else, but I can't afford to pay double rent, especially in this economy.
So basically I'm facing eviction from my home of 12 years because they lost my rent payment and don't offer receipts?

Avoid this company.

On a side note, I love how all of the good reviews are from employees of the company and not actual tenants.

Update:

"Evening. We always suggest to residents to open your on line portal and pay through It. Then there is no discrepancy. If you email or text your manager, they will gladly re send you the link that was provided when we took over. Thank you and sorry for the inconvenience Mr. Pupper."

So I have to pay EXTRA for proof that I paid my rent? I have to pay EXTRA for a receipt? What if I'm working a minimum wage job and can't afford that? I get no security in the fact that I pay my rent?
Once again, Shady.

Update: They seem to think they can just take tenants personal property without a court issued lean. Based on Arkansas landlord and tenant rights a landlord cannot take a tenants personal property without a court issued lean unless it is abandoned property. They seriously need to hire better property management.
I'm getting away from them as soon as I can. They are SUPER shady.
Good job ghan and cooper, you're losing a long term tenant.

Mariah Konkle

We absolutely love Ghan & Cooper! Kathleen has went above and beyond all of our expectations, We sure do appreciate her! Thank you for all that you do ♥️

River Foxhaven

They won't call you back when their property managers are out of line. I don't live there and I'm sure I won't.

Edit: 7/26/22
Well, I moved in to one of their properties and it was a Mistake. They just threw away my plants and patio table because it was "ugly". It was homemade.
Their property manager still doesn't answer the phone or texts. My AC went out and they have emergency maintenance turned off so I had to forego sleep to go to their office after an overnight shift to ensure that they knew it was out. Same thing when the toilet broke later that same week.
They don't communicate, only paste rude letters or send vague texts.

So, to whoever at Ghan & Cooper answered my previous review: I'm plenty qualified now and more angry than I used to be.

Tiffany Maestri

Ghan & Cooper Multifamily truly values their employees and residents! Their managers, maintenance, and operations team are always willing to help! Highly recommended this company

Christian Wickizer

Ghan & Cooper have good deals and lease options, I’ve been living at Stonleigh Court for 2 and a half years and have had little to no problems since they’ve taken over management.

Tyler Johnson

Great customer service, and great business! I am so proud to be apart of this company,everyone has been great to me since being here, thank you Kathleen for being awesome!