Five Star Property Management | San Mateo, CA - Burlingame, California

Matthew Cague

Five Star Property Management has been an absolute lifesaver in managing my rental property! From the start, Jessica, Roger and the rest of the team have been professional, reliable, and proactive in keeping my home rented and well-maintained. I haven't had to worry about a thing—everything from finding great tenants to handling repairs has been seamless. Their communication is excellent, and I always feel like my property is in great hands. If you're looking for hassle-free property management, I highly recommend Five Star. They truly live up to their name!

Josh Meidl

I had the pleasure of meeting April during an open house tour, and I couldn’t be more impressed with her help and professionalism. She took the time to show me around the apartment and was very transparent about its history and recent updates. April was kind, knowledgeable, and genuinely invested in helping me find the right fit. I’m so grateful for her guidance and for making the entire experience so enjoyable. Highly recommend working with her and the team!

Kanya Yoshihiro

I was shown a lovely house in SF on 8th Avenue by April. She was upfront about the renovations and original fixtures. I told her I loved the history of the location, and I have a love of gardening. She promptly showed me the backyard and said it would be a perfect clean slate for me. Just wow! Photos didn't do this justice. That backyard view is amazing, to say the least. I can't tell you how much I appreciate your team.

Jesse Crum

I had a great experience with April and 5 Star Property Management! From the beginning April and her team was professional, responsive and attentive. Their customer service is exceptional and you can tell they genuinely care about maintaining a great relationship with tenants. Highly recommend April!

Melvin Joseph

I’ve been working with Five Star Property Management for several years now, and I’ve been very pleased with their services. From the start, their team has been professional and efficient, taking care of everything related to my rental property with minimal fuss.
Their approach to property management is thorough and dependable. They handle tenant screening, maintenance requests, and financial reporting with a level of care that has given me peace of mind. I appreciate how they keep communication clear and straightforward, making it easy to stay informed about what's going on with my property.
What really stands out is their ability to manage tenant relations effectively. I’ve consistently had positive feedback from tenants, and it’s clear that Five Star Property Management prioritizes keeping both property owners and tenants satisfied.
Overall, I’m very happy with the service they provide. They’ve made managing my rental property a smooth and hassle-free experience. I’d recommend Five Star Property Management to any property owner looking for reliable and professional management.

Edrey Valencia

As a rental property owner who has worked with multiple property management companies over the years, I can confidently say that Five Star Property Management is in a league of its own. From the moment I entrusted them with managing my property, they have consistently exceeded my expectations in every way.
Their team is incredibly professional and responsive, handling everything from tenant screening to maintenance requests with exceptional efficiency. They truly understand the intricacies of property management and have a keen eye for detail that ensures everything runs smoothly. I’ve been particularly impressed by their proactive approach in addressing potential issues before they become problems.
One of the standout aspects of their service is their transparent communication. I’m always kept in the loop with regular updates and detailed financial reports that make it easy to track the performance of my property. Their use of modern technology has also streamlined the process, making it simple to handle tasks and stay informed, no matter where I am.
Moreover, their dedication to tenant satisfaction is evident. They’ve managed to attract and retain high-quality tenants who appreciate the well-maintained property and responsive management. This has not only kept my property occupied but has also ensured a steady stream of rental income.
In short, Five Star Property Management has made owning rental property a stress-free experience. Their expertise, reliability, and commitment to excellence make them an outstanding choice for any property owner. I wholeheartedly recommend them to anyone looking for top-notch property management services.

John F.

I found Five Star Property Management through the recommendation of friend. I had tried several other property management companies over the last 3 years for my rental properties in San Franciso and San Jose with lackluster results.

My experience has been great so far. Jessica Sanchez has been my point of contact and she has always returned my phone calls promptly, arranged for timely repairs with tenant concerns and really improved the quality of my rental application process resulting in better qualified tenants. Thank you Five Star Management and Jessica for managing my properties as if you owned them yourself!

Yuri Radzik

I found Five Star Property Management through the recommendation of friend. I had tried several other property management companies over the last 3 years for my rental properties in San Franciso and San Jose with lackluster results.

April Potts has been fantastic at support, management, questions and generally making my property management experience easy.