Enterprise Rent-A-Car - San Marcos, California

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Excellent staff! I’ve rented several cars here for my travels, and every time has been a great experience. The cars are always clean and in excellent condition, and the employees are polite and genuinely eager to help make your trip as smooth and enjoyable as possible.

My most recent rental at this location was nothing short of amazing. Thank you to the entire team for your hard work and dedication to customer service! You are the best!

Sam J.

Hello to everyone. My name is Samuel a senior citizen. I have rented a car several times from San Marcos location and I got received all times excellent customer services from the branch manager Mr Sean Ellison and one of his staff Mr Turner. They're awesome and they both have knowledge and experiences and know about their job very well. Mr Ellison is a really great manager and he is the best of the best manager that I have ever seen in my whole life. Thank you so much to Enterprise to have such a wonderful employees.
Happy holiday season.
God bless you all.

Alan G.

whenever I need a car or whether it’s for a vacation or while I’m getting my car repaired the San Marcos California store as a great job. Good availability of cars that I’m interested in driving. The staff is always helpful and friendly. I will continue to rent here regularly

jessica M.

Always excellent service. I have rented from this location multiple times in the last few months and had an absolutely wonderful experience each time. Staff is fantastic.

Andrea W.

I love renting cars from Enterprise because the car I want is always available and in good condition, also the salesclerks are always friendly and helpful.

Jaely C.

I am not really one to write reviews, but with the service I had here, I just had to take the timeout of my day to write it. I believe the young man that helped us was named Ronald. He was so kind, patient, thoughtful. When we talked to him you could tell that he was actively LISTENING to what we had to say, and he would always be smiling. He really is a the right person when it comes to customer service. This was the first time my family rented a car and Ronald made it a wonderful experience. We will definitely be coming back to this location if we ever need to rent a car again. As far as service goes, they will definitely find a car that will meet your expectations and financial needs. I would recommend.

Dan R.

The team worked well getting us a good mileage and large enough car for a day at a reasonable rate and although we retuned the car late on a Saturday night we were not charged for a full 3 days to Monday even though they could have gone by the book. Great enthusiasm in Rachel and the team made us feel good about repeating business with the San Marcos Enterprise Rent-A-Car team. This experience meant a lot to us since we so often find ourselves victimized by businesses that use the letter of their legal agreements to take advantage of the client or customer without full disclosure.

Tracy B.

This is not an isolated issue. There is always an issue at this location. The cars are never what you order online. I make my reservation online, and when I go into pick-up, I still wait 45 plus minutes for an employee to assist me. They actually assisted employees picking up cars for other locations before telling me they didn't have the car I ordered. When they finally got around to me, they wanted me to wait longer to clean it... no thanks at this point I am late...this is why I made a reservation days before. I think the employees are friendly but they need to organize their cars as they are well aware of the reservations ahead of time.