Dillon Realty - Gurnee, Illinois

Daniella

Tachio, Matthew, and Jayden in maintenance are awesome. They’re efficient, polite, and clean when they come and do work. They are also very responsive to work orders as well. Thanks for the hard work!

Jesus from maintenance came back a few weeks later and remodeled my shower and he did a phenomenal job! I’m very pleased with the work he’s done, his communication throughout the whole process. Thank you Jesus!

Veronica G.

You get what you pay for with this company. We recently had a leak in our master bathroom, and although they stopped the leak, they're not doing anything about the water in the bathroom. The water bubble that was inside the bathroom burst and that yellow water leaked all over the floor that we had to clean up. They said they can't do anything because it's up to the building management. So for the next few days we run the risk of mold buildup and my kids just casually breathing it in because they don't want to do anything sooner. The leak? It's from improper placement of the toilet right above us 🤢 so that yellow water Most likely urine build up 🤮 Lazy and unprofessional.

Update as I cannot reply: I never had any issues with maintenance as they always try their best to do what they can within their contract. They have always been friendly and professional. As for the leak, I'm well aware on how the issue gets fixed as I've had to patch leaks in my past. My roommate never really properly understands so I'm aware of the conversation that transpired because I have to explain things to him a lot of times. My comment is directed towards the realty/management and still stands.

Caleb A.

Were great to deal with in the beginning but now on my second year here I feel as though I’m paying more and more for something I’m not even happy with. For example; paying for pest control. This is not my building, not my fault other tenants don’t take care of their place and bring roaches in.

Winter has come and so have the homeless crackheads that like to spend the night in the hallways. But Dillon won’t install locks on our front doors because of of costs. that’s insane. This is our SAFETY.

Stephanie L.

Carlos stopped by and helped me clean my light fixtures. It was super quick and I’m happy that it was a straightforward process. Thanks Carlos and the Dillon Realty team!

monique A.

Despite of me finding out that the building was getting sold 2 months after I move in and Dillion realty taking over they made the rest of my lease pretty easy. Vicky j especially. she was the first person I met when the company took over and the last person I talked to. She’s been very helpful in this whole draining process emotionally also with her kind and encouraging words Katy was amazing also. Right on time with the emails. Thank you all so much.

Allison M.

Jesus did an excellent job last night coming out to take a look at our a/c. He stayed and waited to hear the noises it was making, talked with my husband about the problem and told us he would come back at 10am the next morning with a new unit! This morning he came with Ryan another wonderful maintenance person from Dillon. They installed a new window unit, at the time they told me they were coming. Very punctual. I couldn’t be more pleased. Thank you Jesus and Ryan!

Jesus F.

Raquel was very helpful and patient with me over the lease documents. She found a way and made it much easier for us to sign! Thank you!

finn C.

Hello my friends at Dillon. This is Carole. Wow what can I say first I want to call out some names Katy, Vickie, Tachio, Jesus, Ryan and I am sure I missed some one. You guys have made my move out and move in very simple. any time I need any one from the Reality company they are right there fixing things for me and just being tremendously skillful in the job area they possess. I believe I have found my forever home with Dillon Realty. To all the people checking around to see who would be a great company to help you find your forever home, Stop you have found it