Delta Star Management - Roseville, California

Address: 1677 Eureka Rd #101, Roseville, CA 95661.
Phone: 65365600.
Website: deltastarmanagement.com
Specialties: Property management company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 17 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Delta Star Management

☎️65365600

⏰ Open Hours of Delta Star Management

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Delta Star Management: A Comprehensive Overview

Delta Star Management, located at 1677 Eureka Rd #101, Roseville, CA 95661, is a reputable property management company that has been serving the community effectively. The company can be reached via phone at 65365600. Their official website, deltastarmanagement.com, provides a wealth of information about their services and operations.

Specialties and Services

Delta Star Management specializes in property management, ensuring that properties are well-maintained and tenants are satisfied. Their services include handling lease agreements, rent collection, maintenance requests, and tenant relations. With their property management company expertise, they offer a comprehensive solution for landlords and tenants alike.

Accessibility and Additional Features

Notably, Delta Star Management prides itself on accessibility, boasting a wheelchair accessible entrance and a parking lot accommodating wheelchairs. This demonstrates their commitment to inclusivity and accommodating all residents' needs.

Opinions and Reviews

Online reviews indicate a generally positive perception of Delta Star Management. With 17 reviews on Google My Business, the company holds an average opinion score of 3.6/5. While some reviews highlight the reliability of their maintenance request system and the direct involvement of the owner in repairs, it's important to be aware that tenants may not receive their full deposit back post-tenancy. This is due to the necessity of professional cleaning and repair services to meet acceptable living standards.

One piece of advice from a satisfied tenant: "Don't hesitate to take them up on the move-out inspection. It's crucial for identifying what needs fixing. However, be prepared as their charges for in-house repairs can be quite high."

Conclusion and Recommendation

👍 Reviews of Delta Star Management

Delta Star Management - Roseville, California

Jared W.

3/5

The resident portal is nice and the maintenance request system was reliable. They responded quickly to requests and the owner himself was involved and responsive in multiple repairs and replacements. Only warning is don't expect to get your deposit back. You will need to hire professional services inside and out to get the place up to acceptable levels. Take them up on the move-out inspection (our schedule didn't allow for this) so they can point everything out that needs to be fixed. If they have to do any of it themselves, their charge will be extravagant.

Marie W.

1/5

Unprofessional employees and lack of transparency it appears they only want to collect application fees! Upon checking their site we located a property that fit the profile of what we were looking for. We made the decision to apply as the area is in high demand and it was just listed. We plan to move within the next 5 weeks but we are not local. So we needed to get the process going ASAP. There was nothing stating the property needed to be viewed onsite first. I called the next day to check status of application and was told I didn’t view the property in person yet so my application would not be processed! However you collected my application fee and nothing during my payment process required me to confirm I viewed the property. Doesn’t make much sense to me, however I mentioned we’d be in town next week and she stated I can call back in two days as they would be providing tours of the property starting that day for the first time. If possible I can view the property when I’m in town. So, I called back two days later and guess what they approved an application. When I asked for my fee to be reimbursed they said that they don’t normally do that even though they didn’t process my application. They didn’t offer to move it to another application or if I had any interest in other properties NOTHING! How can I not be led to believe you don’t just want to collect fees from applicants, if it’s not stated the requirement is to view the home before applying and you never suggested I look for an alternate property on the site to tour?
Suggest you state the actual requirements for applications to be processed on your website and be more transparent about the requirement to view the property onsite.

Never received a call back regarding my reimbursement request either. Just took $60 for nothing!

Wendy M.

5/5

Excellent management company that I have used for over 10 years. Manages several properties for me. Always organized and on top of my needs! Highly recommend!