Del Toro Loan Servicing - Chula Vista, California

Del Toro Loan Servicing Overview

Located at Address: 2300 Boswell Rd UNIT 215, Chula Vista, CA 91914, United States, Del Toro Loan Servicing stands out as a prominent entity in the realm of loan servicing, particularly in the area of real estate financing. With a direct phone number 619-474-5400, potential clients can easily reach out to them for assistance. Their professional approach is further underscored by their comprehensive services which include, but are not limited to, loan agency, commercial real estate agency, financial planner, mortgage broker, and mortgage lender services.

The company's specialization in the real estate sector is evident through its wide array of offerings. From managing mortgage loans for both residential and commercial properties to providing expert financial planning, Del Toro Loan Servicing aims to cater to the diverse needs of its clientele. Their service accessibility is further highlighted by their commitment to ensuring the wheelchair-accessible car park and entrance are available for all customers, demonstrating their inclusivity and customer-centric approach.

On the review front, Del Toro Loan Servicing has garnered 16 reviews on Google My Business, with an average opinion of 3.8 out of 5. This average suggests a generally positive experience among their clients, indicating a level of satisfaction with their services.

For those considering engaging with Del Toro Loan Servicing, it's vital to note their notable presence in the Chula Vista area, coupled with their comprehensive services tailored for the real estate industry. Their physical address, coupled with their commitment to accessibility, makes them an approachable option for both local and potential remote clients.

👍 Reviews of Del Toro Loan Servicing

JoAnn Y.

1/5

This company was servicing first trust deeds in my IRA and sending the money to Specialized Trust. When I stopped receiving money with one trust deed, I contacted them and was told to contact Specialized Trust. When I contacted Specialized Trust I was told to contact Del Toro. Years later I found out that the last of my first trust deeds had been paid off but never received anything indicating this. The payment just stopped. When I went back over all the documentation that was sent to Specialized Trust, I found their statements indicated the amount of the account remaining but again when it was paid off in full neither Del Toro nor Specialized Trust informed me. Specialized Trust said they didn't know and I discovered they had reported the market value of my asset in my IRA to the IRS (that was paid off) as $44,000 when it was 0. As a result I was forced to take out more of a required mandatory distribution that I should have. Del Toro dropped the ball because on my other trust deeds I was informed when they were paid off. Damage was done to my finances and I am not happy about either company.

Craig L. N.

1/5

I was stuck in a 1 year 11% loan. I was paying over $11,000 a month to these crooks. Ultimately I had to sell my home in order to get out of this terrible loan these people over at del Toro only care about the dollar they don't care about customer service or building relationships if you are to get along with somebody seriously do your homework and I advise you not to pick these guys

Michael G.

5/5

I have had Del Toro servicing over 60 loans and am more than satisfied with the professionalism of the staff. My point person Tonya is extremely responsive not only to me, but to my investor partners if and when we need help. When I need to get anything handled, their entire staff gets its done in a very acceptable timely fashion. Their controller Enrique as well as Rebecca, Rachelle and Diana are also extremely helpful. The cost is very reasonable for what they do, and I consider this company to be an asset for my business.

Louis S.

5/5

I have used many servicers over the years and Del Toro has won the top spot for me. They have an army of people with a dedicated person for each department which are accessible by phone. Each person I have dealt with has a customer service attitude and you get the feeling your business is valued rather than just being another account. Lizette has been my main point of contact and is knowledgeable, always courteous and responsive. Thank you Del Toro.

Jonathan K.

5/5

As a California based private lender I can attest that Del Toro is by far the best servicing partner. I have used a number of other providers in the state and given Del Toro's focus on client support (both lender and borrower) and the availability to get a live person on the phone and be proactive with a variety of issues I am happy to give this 5 star review. Highly recommended !!

Glenn F.

5/5

I have had the pleasure of working with Del Toro Loan Servicing from the beginning when it was just Drew and a few employees and though they have grown significantly over the past 2 decades, I still receive the same professional, personalized service. Their staff is unbelievably knowledgeable and is up to date on all of the current codes and laws to keep Lenders out of "messy" situations. I have been a Broker for 30 years and in the beginning I did my own documents and disclosures; however, times have changed and I would not even consider doing that now. I believe you get what you pay for and the relatively small amount I pay for servicing is well worth the peace of mind. I cannot recommend them highly enough because as we all know, its never a problem until its a problem. That is why I want them in my corner!!

Stuart W.

5/5

I have been originating hard money loans for over 40 years. During that time, we have used perhaps six different organizations to service our loans. Del Toro Loan Servicing is by far the "cream of the crop". They provide service beginning with a welcome letter to your borrower, and at maturity they provide a very detailed record of all charges and payments.
Professional, efficient, polite and they know the lending laws in California in detail. You couldn't ask for a better servicing company to handle all hard money loans.

Robin A.

5/5

I've been a client of Del Toro since 2009, through some of the worst real estate and economic times. They've always had a team collaboration approach to assist in problem solving with an asset, borrower or business process. Whether managing through the bottom of the market or a good market, which has it's own set of challenges, they are a partner in every sense of the word.