Community First Credit Union - Santa Rosa, California

Community First Credit Union: A Reliable Financial Partner in Santa Rosa

Nestled in the heart of Santa Rosa, California, at Address: 501 College Ave, Santa Rosa, CA 95404, United States, Community First Credit Union stands as a beacon of trust and reliability for its members. Reaching out with a phone number of 707-546-6000, this community-focused financial institution offers a wide range of services tailored to meet the diverse needs of its customers.

Specialties:

Community First Credit Union specializes in providing services as a Credit union, offering not just a place to deposit and withdraw money but also a variety of financial solutions. With a robust ATM network, individuals can easily access their funds anywhere. For those looking to finance a car, they offer Car finance, and their loan agency ensures that financing options are available for various needs. As a Federal credit union, they are member-centric, providing financial planning services and acting as a loan agency to support its members' financial goals.

Other Points of Interest:

For accessibility, Community First Credit Union is proud to offer a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that everyone feels welcome and can conduct their financial affairs without barriers.

Opinions and Reviews:

With an impressive 87 reviews on Google My Business, the average opinion stands at a commendable 4.3/5. This positive feedback underscores the credit union's commitment to customer satisfaction and service excellence. Members appreciate the personalized attention and the credit union's focus on supporting local communities.

For anyone seeking a reliable financial institution that not only meets their banking needs but also contributes positively to the community, Community First Credit Union is an excellent choice. Their location in the bustling city of Santa Rosa makes it conveniently accessible.

Recommendation:

If you're looking to explore your financial options or simply need a trustworthy partner for your banking needs, it's highly recommended to contact Community First Credit Union directly through their website at comfirstcu.org. Their team is ready to assist you with any questions or to guide you through the various services they offer. Whether you're planning for the future with financial planning, looking to finance a new car, or simply need a reliable place to keep your money safe, Community First Credit Union is equipped to meet your needs with their member-focused approach. Don't miss the opportunity to experience their unique blend of financial services and community spirit. Your financial future deserves a partner as commendable as Community First Credit Union.

👍 Reviews of Community First Credit Union

Bruce B.

1/5

One srar to much, horrible service, harassment, lied, I make arrangements for business, set a date, I get harassment day before agreed date, I call, get representatives lied about conversations, I call to make arrangements, representative states you will just deal with me now, trying to go forward, finish business in a month, an hour later I get harassment emails.
What is wrong with you?
How would you like your family to ve lied to and harassment?

Valerie R.

5/5

I have been coming to Community First CU for more than a year now and I am so impressed and grateful for the customer service I have been provided! I first purchased a car through them at an exceptional interest rate and soon switching my banking locally as well. Bonnie the branch manager is always so friendly, calls me by name before I'm even at the window. She has gone above and beyond to help and assist me with all of my banking. She follows up with me promptly and is never shy to extend a hand or get me answers to my many questions. Her service has been above my expectations and I couldn't be any happier and always know my banking and security is in the BEST hands! Bonnie has treated me with so much respect always, regardless of how busy she is! Thank you again Bonnie and Community First!

Kelly M.

5/5

This bank is amazing when it comes to customer service and Bonnie she deserves more than 5 starts. I reached out to get assistance with my loan account and Bonnie ended up helping me with my account and helped open up a new loan. She worked really fast and we got my loans paperwork completed way before the end of the day. She is definitely saved in my contact list for when I need help at the bank.
Overall the bank is great and Bonnie makes it easier to bank there.

JD B.

5/5

CFCU has been such a great credit union to deal with over the last 10 years. From personal assistance through vehicle loans to friendly service at every branch, they’ve been great! Recently Bonnie helped me with a wire transfer and her prompt and thorough response was a breath of fresh air compared to other banking services out there. Fan for life!

david M.

5/5

Community First has a really easy process on applying/getting approved for loans. Bonnie C from the College Ave Branch helped me finalize my personal loan and also helped me refinance my car. I saved so much thanks to her and staff. Made it quick and painless. Definitely recommend if you have a high APR on your car loan.

Abbe A.

5/5

I write to commend Bonnie Carretero, assistant manager at the College Avenue branch. Over the past year I've had a number of weird banking issues to deal with for an aging parent. Bonnie has always been available to help us, and help she did every time. She's a skilled listener and communicator, and because of her deep knowledge of the institution and banking, she has solved every dilemma swiftly and positively. She's also very kind. I have been with CFCU since the mid-1990's. Over the years I've moved all my baking there, gotten car loans, and more recently a mortgage. I do all this because there are people like Bonnie there.

Anthony S.

1/5

Watch out for this bank. I’m 19 years old and I don’t know much about car loans and I had stated that prior to trying to get help with mine and they just took advantage of me to try to switch my loan to another with an increase of $13,000. They told me my value in my truck had gone up and they would pay me the difference. I was confused and stated that sounds to good to be true and theirs something els to it. The financial lady told me theirs nothing to it I would just be restarting my loan at the same price I had purchased the truck. Long story short they processed my new loan but not at the same amount of what I paid for it but $13,000 more. It’s a loop hole to basically scam you

Ismelda G.

5/5

Great customer service from Bonnie Carretero! I have obtained auto loans and refinanced our auto loans with Community First. She has always been so easy to work with and goes over and beyond! Very attentive and quick to get things done! Will defiantly continue to use CFCU.