CMC Realty & Property Management - Long Beach, California

DeOntae H.

Before posting this review I spent time looking at all reviews to see what the feedback was on CMC as a whole. I see some ups and I see some downs as almost all reviews go. I have been approved for my place by CMC an will move in shortly. I'm praying to not have to deal with negative issues posted by others before me....

Who I can review is my main contact who has assisted me through the approval process, Daniela S. She has checked every single box....being thorough, timely responses, politeness, answering questions effectively, and guiding me through the process flawlessly. If I have to leave a message she will follow up same day. definitely a 5 star performance so far. I haven't had a chance to meet the property manager but hoping he/she is at least half as amazing. Hoping my stay will reflect the service I've received from Daniela.

To be continued....

Navid Z.

CMC Realty have an excellent management system for maintenance issues. Easy to request maintenance issues online with prompt response. I noticed low water pressure and booked plumber request online. Plumber came on time and took care of the problem which was clogged aerators. Replaced two aerators right away. All fixed in no time in a highly professional manner.

Dee T.

I recently found an available rental property and scheduled a self-viewing appointment online for a possible move-in by January 1. The scheduling process was straightforward, and I appreciated the convenience.

Upon arriving at the property, I followed the instructions provided via the text link to open the lockbox. However, there was only one key inside, which unlocked the top door knob. The second key, required to unlock the padlock on the door, was missing.

I called the provided number and spoke to a gentleman, but unfortunately, he was unable to assist beyond sending an email to the management company. This experience was frustrating, as we had set aside personal time specifically to view the property.

It’s disappointing that the management company didn’t ensure the unit was accessible or have a representative available to assist. I believe personal interaction is crucial when dealing with renters or potential tenants. The lack of support and reliance solely on self-viewings feels inadequate and unprofessional. And the use of a third-party company for scheduling appointments is very odd and perhaps aScam. Renters beware!

We were ultimately unable to view the unit, which was discouraging. I hope this feedback encourages your team to reconsider your approach and prioritize being present and supportive for future renters.

jessica C.

I currently reside in a property managed by cmc realty and have for 6+ years. I have had no major complaints. When work orders are placed they are resolved within a reasonable time frame. I can usually get a hold of someone typically Jesus, the manager or I get a call back right away when I need to actually speak to someone. Overall satisfied with the level of service provided by the Jesus & the cmc realty staff.

JJ S.

CMC Realty if hands down the best property management I have had the pleasure of working with. Brian is always very attentive and responsive to any of his tenants needs and could not be any happier as a 2 year tenant with the company. Thank you Brian and I highly recommend him and this property management team!
- Joaquin

Waheed A.

The reason I gave a two star because our property manager Bryan has no respect for our time or our business. Never answered the phone or reply to text messages but very quick to send complaints that are not related to us, willing to tell the tenant false information to benefit the landlord and when end up being wrong, never apologize, Need to be fired instead of hurting the company and tenants.

Jaz

Poor communication, my time was wasted. I scheduled a tour and text them upon arrival to let them know I arrived. They replied & said it was a self-show and asked if I had not received a code? No one informed me this would be a self showing prior. Someone even text me earlier that day to confirm appointment & when I confirmed, they replied with “See you there”. That to me sounds like I would be meeting someone in person… I was never able to find the code they were referring to, checked my emails just in case but nothing. They asked me to contact a number but no one answered. I text them again letting them know that no one was answering my calls but they stopped responding to my texts. They text me minutes later asking me to review listing & provide feedback even though I never got to see the apartment which they were very well aware of.

Leigh A. H.

CMC Realty is amazing. I worked directly with Charles and he was so informative, hands on and quick to respond to communication. I am so happy with this company.