California Realty Group - Temecula, California

Totally L.

We have been tenants for a decade, We have NEVER been late on rent and have NEVER asked for anything. We have complied with all inspections and every request. We have been quite, clean and easy tenants. We made a request to update a very outdated (and long overdue) feature in the home and have been met with resistance. Seems we will be required to invest into the home to have a sanitary space to live. This investment will run us about $6k. Lifecycle on this feature is about 5-7yrs, the feature is over 10yrs old. I think this will be our last year here. Im so sad, we have been so good to them, they do not intend to return the virtue.

Netanel

No one picks up the phone or calls back.

EDIT

Shortly after I posted this review, I received a call with a very courteous and professional representative or manager. She apologized for the inconvenience caused and promised to ensure this will never happen again. They offered me a solution to my request and were helpful to work with my situation. A follow-up call was also made by another representative. It appears that this Realty Group has changed management, and communication has been much much better now. I received a detailed email containing a summary of our phone call conversation along with contact information for future questions. Thank you Lindsay('s)!

Chris E.

I’m really happy with our floor repair coordinated by California Realty group.

Teresia C.

The maintenance crew had excellent customer service. They worked together as a team to unclog my sink and make sure my bathroom was put back together.

Elizabeth V.

Don’t rent with them if you want to get ripped off your deposit. They will rent you an outdated home that is falling apart and will not approve any repairs and then charge you when you move out.

Jessica H.

When I first started renting at one of the properties it was so hard to get a hold of anyone but since then it has been about a year a half and it is completely different. Someone always answers the phone and responds to emails immediately. I am very satisfied with how quick any issues with billing or the home are resolved.

Tracy M.

Run, do not rent from this company they will keep your deposit! Let me say it again in case you don’t believe me they will keep your deposit!!! I found several people that informed me after they kept mine! even if you have proof and the law is on your side, you have to know everything about the law and winning arguments in court. if you decide to rent with them unknowingly/anyway read your lease take 30 minutes and completely read your lease!!! The houses they rent are dirty and even if you take pictures for proof that it was dirty before they will still charge you a $300 cleaning fee! Even if you leave it cleaner than when you moved in! Their homes are dirty and they hide as is way in your lease contract. they also hide the fact that you are supposed to replace filters and have the carpets professionally cleaned at your expense before you move out and submit a receipt which with the walk-through that they did they never said this to me!! I will thoroughly research any company before ever giving my deposit again🤬😵‍💫😖

gaming W. J. 1.

If I could give 0 stars I would. To start off I would like to say this management company never answers the phone. Super unprofessional! My son applied for an apartment which is low income and met all of the qualifications. I called about the same apartment and asked if there was any applications on it and she said they have not made a decision but, they had multiple applications, but if it was up to her, she would recommend me getting on the website and applying for the apartment right away paying the $50 deposit. The denial email told my son the owner chose someone else even though he fully qualified. However, when I called 5 minutes after he was denied she told me the apartment was still available and to apply for it quickly. So they lied. I am sure this is their way of getting multiple people to pay $50 application fees. I will be reporting this to the city of Temecula as well as the Better Business Bureau.