Better Homes and Gardens BloomTree Prescott - Prescott, Arizona

Kathleen “Faf” Horne

I have been working with Rose Scott, Realtor @ Better Homes And Gardens Real Estate Bloom Tree Realty to purchase a home for approximately seven weeks. Rose is a 5-Star Realtor! I am blown away by Rose's professionalism; she is an amazing problem solver and knowledgeable of virtually every scenario that could happen when purchasing an inexpensive home in a competitive market. Currently, I live in Florida and need a second home to work at the VA in Prescott. I read every review before picking Bloom Tree Realty and then just got lucky with Rose. I am looking to purchase an affordable second home in the $250,000-$325,000 range, and I feel the red carpet has been rolled out - you would think my price range was over $500,000 with how I have been treated. I flew out and met Rose, drove around with her for almost two days, and text her, call, or e-mail regularly. She always picks up or gets right back to me. She has driven to properties and face-timed me so I could do a walkthrough from Florida. I am truly grateful to Rose, and am confident we will be successful together. I have purchased many homes in my lifetime and know when I come across a true professional dedicated not only to her client but also to the profession. Rose is a class-act! Thank you, Bloom Tree Realty, for recognizing Rose's skill set and professionalism and making her part of your team.

jake thompson

Sarah B did an awesome job for us! She was patient and went above and beyond in finding us a house that was lower in price and nicer than anything on the market. She took it upon herself to seek out any and all undisclosed information from the seller and worked out a contract that I am VERY satisfied with. She was patient and I was able to reach her at any hour of the day. We followed all the instructions that they gave us in terms of handling money only in person due to internet hackers, and everything worked out fine. Thank you Sarah B for your help throug this process, you definitely made it easy for us.

S E

I vehemently can NOT recommend doing business with Bloom Tree Realty.  In my husband’s and my opinion, Sarah B., the agent we worked with and employed by Bloom Tree Realty, was extremely unprofessional and unprepared to practice in the Prescott, Arizona real estate market.

First, of our approximate 6 appointments, she showed up at least 5-10 minutes LATE to all but 1 showing. At one showing she admittedly showed up hungover. We can say that Sarah was accessible and flexible in setting up showings when requested.

Second, we told Sarah we were looking for a home with a little land, half acre or so, and neighbors that were a little more spread out. The ONLY properties she suggested were 2 PATIO homes which had zero land and neighbors nearly sitting on top of eachother. Therefore we relied upon our own research.

Third, we attempted to use Sarah's “professional” opinion about what a property might be worth. Since Sarah NEVER presented comparable sales data, we stopped asking her opinion about property values since her guesses were unsubstantiated.  We did our own research to determine what we would offer. Sarah was responsive in writing contracts for us once we found a home we wanted to make an offer on.

Fourth, the final straw was after an offer and contract had been signed. The following sequence of events ultimately led to our complete distrust of Bloom Tree realty in regard to their business practices and negligence in protecting the privacy of their clients information.

UNBEKNOWNST to us, Sarah emailed our financial documents, our email addresses, our phone number and our entire real estate contract through her own unsecured email address that had been HACKED. Sarah blamed the loss of this private information on OUR email address being hacked. When in fact it was discovered that Sarah's email had been compromised, our information had already been stolen.

I called Bloom Tree realty and asked if this was their standard business practice to email private documents over an unencrypted email server. The managing broker said YES, all Bloom Tree agents use their own email addresses to send private information.

The real estate industry is well aware that hackers are specifically targeting realtor emails, yet they have not changed their business model in protecting client information. My suggestion to anybody hiring a realtor is to seek out a real estate broker whose concern in protecting your private information is a high priority. Bloom Tree/Sarah B. then attempted to have me and my husband sign an additional document that would have exculpated them from any liability regarding any damages we may incur. It may take us years to discover how the hacker may damage our identities.

We obviously waited too long and should have found another realtor/broker. Unfortunately we did not research Prescott realtors, Sarah came to us via a phone call to Bloom Tree and she happened to answer the phone. Shame on us for not doing our due diligence in seeking out an experienced realtor and trustworthy real estate brokerage firm. The way our real estate transaction was handled was extremely distressing and unprofessional.

Harry Wagner

"John Gordon is the go to if you're seeking to purchase a house in Prescott. He has deep knowledge of the area, and was a valuable resource for my wife and I during the process from relocating from Ohio. I was especially impressed with how much he remained in contact with us throughout, with at least weekly update emails. Also John will be very honest with his assessment of a house during a walk-through. This was especially refreshing. He was not there to sell a house, but help you find a home."

Harry and Tina Wagner

Susan Sterling

I recently visited Prescott, considering it a place to live. I had a day and a half. I reached out to Judith Barnett, realtor with Better Homes and Gardens Realty in Prescott. Judith met with me within 2 hours of my call. She drove me through the areas of Prescott, got me into every property I was interested in, treated me to a local coffee shop and directed me to the local lake for a little downtime. Judith is a professional realtor that goes the extra mile. Best. Realtor. Ever.

See

Sleazy. They maintain a "Welcome Center" downtown to lure in tourists. Ask to use the bathroom and they tell you no public restrooms. If that's how they trick people inside, imagine how much they might deceive you in the purchase of a home!

Caryl Marks

We are still praising Bloom Tree and their agent Linda DeMotte. They went above and beyond to get us into our new home. Linda and her expert team never gave up when a multitude last minute obstacles were presented. She never wavered and because of her professionalism we were able to close successfully

Cade Bentley

Ty is an amazing realtor, we were first time home buyers and he's walked us through everything and was so patient and knowledgeable. I highly recommend Ty to any first-time home buyer or any home buyer who is looking for an honest, consistent, and reliable realtor