Aura Benbrook - Benbrook, Texas

Address: 301 Mercedes St, Benbrook, TX 76126.
Phone: 79168834.
Website: aurabenbrook.com
Specialties: Apartment rental agency, Apartment building.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 235 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Aura Benbrook

☎️79168834

⏰ Open Hours of Aura Benbrook

Monday: 8:30 AM–5:30 PM
Tuesday: 8:30 AM–5:30 PM
Wednesday: 8:30 AM–5:30 PM
Thursday: 8:30 AM–5:30 PM
Friday: 8:30 AM–5:30 PM
Saturday: 10 AM–5 PM
Sunday: Closed

Aura Benbrook - A Premier Apartment Rental Agency in Benbrook, TX

Aura Benbrook is a highly-regarded apartment rental agency located at 301 Mercedes St, Benbrook, TX 76126. With a strong presence in the community, Aura Benbrook has been providing exceptional services to its clients for many years. The agency specializes in apartment rental and management, ensuring that tenants find the perfect home that suits their needs and preferences.

Specialties and Services

Aura Benbrook is dedicated to offering top-notch services to its clients. Their specialties include apartment rental agency and apartment building management. The agency prides itself on its onsite services, which cater to the diverse needs of its residents. Additionally, Aura Benbrook ensures accessibility for all, with a wheelchair-accessible entrance and a wheelchair-accessible parking lot.

Testimonials and Reviews

The reputation of Aura Benbrook speaks for itself, with a 4.4/5 average rating from 235 reviews on Google My Business. Many satisfied tenants praise the friendly staff and exceptional maintenance services provided by the agency. For instance, one tenant has been living in Aura Benbrook for four years and commends the staff's professionalism and the maintenance team's dedication to fixing any issues promptly. Hector, a key member of the maintenance team, has been particularly appreciated for his impeccable service.

Why Choose Aura Benbrook

Choosing Aura Benbrook means choosing a reliable, efficient, and friendly apartment rental agency. The agency's commitment to providing a comfortable and accessible living environment, coupled with their dedication to excellent customer service, sets them apart from competitors. Their onsite services and accessible facilities further demonstrate their commitment to meeting the diverse needs of their residents.

Contact Information and Website

For more information about Aura Benbrook or to inquire about their apartment listings, please visit their website: aurabenbrook.com. You can also reach them directly by phone at 79168834.

👍 Reviews of Aura Benbrook

Vanessa F.

5/5

We have been living in Aura Benbrook for 4 years. All staff are extremely friendly and the maintenance team is excellent. Hector has been helping us with all the maintenance issues and the service is impeccable. We are grateful and happy to be part of this complex.

Calina H.

5/5

I have lived here for about 3 months now and I absolutely love it here! The sunsets are beautiful and I’m able to enjoy the wild life here from my balcony. It’s very quiet and peaceful here even on the weekends. Aimee has been so amazing from day one of us touring the apartment to moving in and now being a resident. Hector is amazing with his maintenance work and I really enjoy him overall. The management here has just been be very accommodating and quick and they host community events all the time (my favorite has been the eclipse watch party!). I would definitely recommend moving here!

Roam C.

5/5

By far the best community I have been a part of. They genuinely care about their residents and I love all the events they do as well. Couldn't be happier with the area, very convenient to 2 major freeways yet not congested. Maintenance goes above and beyond. I always see them busy and always asking how everything is going. Very friendly and caring people. Everyone seems very happy here.

Curtis H.

5/5

We’ve been living at the Aura Benbrook for over 3 years and really enjoy our little community here. We have also seen a marked improvement all around since Donna came on board as apartment manager. Donna and her staff have been really helpful with whatever needs we’ve had. Also, the dream team (Hector, Joe, and Rodney) are the best maintenance crew we’ve ever experienced and are super responsive, professional, and caring.

Jay

5/5

I recently had the pleasure of experiencing the maintenance services at our apartment complex and I couldn't be more impressed. Hector & Joe were incredibly professional, prompt, and thorough when addressing the issues we had. They went above and beyond to ensure everything was in perfect working order, and their attention to detail was outstanding. They take pride in their work and truly care about the well-being of the tenants. Fast, reliable and high-quality maintenance!

Sandia 2.

5/5

Moved in April 2023 and we love it here. Leasing office Staff are all friendly and professional. Maintenance Staff are prompt in responding to work orders submitted. We had problems with our air conditioning unit for a couple of days. Hector and Joe worked tirelessly to solve the issue. They made sure to accommodate us with a portable cooling unit until the air conditioning repair was fixed. I highly recommend living here.

Lorrena M.

1/5

The staff at this apartment complex is beyond frustrating. I’ve had multiple issues that needed attention, but the management is either slow to respond or completely unhelpful. When I first moved in, I had several maintenance requests that took weeks to address, and even then, the work was subpar. The office staff is rude and dismissive – anytime I called or went in person, I was met with attitude and a lack of urgency. It feels like they couldn’t care less about the residents. Communication is terrible, and it’s clear they don’t prioritize tenant concerns. I’ve never felt more neglected as a renter. Save yourself the hassle and find a place with a competent and respectful management team.

Raegan O.

5/5

joe from maintenance was great! he came out late tonight and fixed my a/c. he was friendly, professional, and got the job done. i have loved living here, the maintenance is amazing, the office staff are great, and the apartments themselves are so nice!