Archways Property Management - Westlake Village, California

Brent S.

Very responsive management and clear communication. Veronica G. is a fantastic on-site manager who has been extremely helpful on more than one occasion.

Kalie P.

Communicative, responsive, and always friendly. My property manager Veronica G. has always made my experience stress-free and she truly goes above and beyond!

Lela C.

Archways was just fired by the owner of my building. Clearly the owner was not happy with services. New management had to contact each tenant individually. It seems like Archways won’t communicate or share information to provide a transition for tenants. These instances illustrate a lack of professionalism tantamount to the lack of integrity.

As a tenant, I have dealt with discrimination, neglect and gross incompetence. I’m relieved that we’re finally being managed by a professional company at Olive Branch Property Management! Tenants are already happier.

Celeste G.

they employ the most incompetent people to manage their buildings. managers are extremely rude, uneducated, immature and hostile. i called to get information about a building, wasn’t able to speak to anyone so i waited for a call back. once i received a call back, manager ashley stewart & her boyfriend at 7961 Willis Ave Panorama City, CA 91402, we’re extremely unprofessional telling me that they shouldn’t be bothered during certain hours & that they were actually on vacation so they didn’t need to handle my call. nowhere on the website are there office hours disclosed & there’s nothing stating no one will be available to help due to holiday or vacation days. once i asked for HR or an employer to speak to they said i was “threatening” them & said they were recording the phone call. not once did they disclose they would be recording the phone call which should be done at the beginning due to state laws. they don’t know what they’re doing nor how to appropriately handle customer relations. i hope you look into this as none of the tenants in that building should have to deal with people such as those managers.

Chuck F.

I have been with these guys for 2 years and the place was in such disrepair, I’m surprised it was legal to rent but it was cheap. Fast forward to today and I found a nicer place with them and I paid all the fees and got approved for an apartment that had a tenant that didn’t want to leave and 3 months later they are just now taking the tenant to court so I tried applying to another place in the same price range which they said I could use my previous application for the new apartment but after seeing the place and going back home, they tell me I need to pay for a new application and start the process over again. Best part is this place was supposed to be ready as well but when I viewed it, it was missing all the kitchen appliances and needed to be painted. They’ve done nothing but take my money and drag me around for months. If I didn’t like you, I would recommend them to you in a heartbeat

Don J.

Mr Jeter....My credit check was done when you accepted my application, I have a copy of it. Stephanie Pena turned in incomplete paperwork. So you appointed Dajah Wood and she does nothing. WOW.they lie so good "Then Archways respond in the review like it's your fault"..Section 8 didn't do anything I have my voucher... Archways just full of it and don't do there jobs!!!

Tunyshia S. (.

I called this company about housing at one of their properties. I left a message asking if they work with VASH Section 8. I believe a young lady named Annie called back to inform me that they don't. I wasn't discouraged by her reply. I was very pleased to get a call back period. I have made about 200 inquiries and this was The one place that replied back and wished me good luck with my search. Thank you. I recommend this company to everyone. That took the time to call me back instead of leaving me hanging. That tells me they take care of businesses. Good job!

Scarlet B.

I filed a CRD complaint because they refused to take me as an applicant because I have a voucher even though I explained that it’s illegal to turn down an applicant in the state of CA because of their voucher. Dajah Wood never replied to me after I explained myself, horrible company, horrible employees! Lawsuit is coming