Andover Eye Associates - Andover, Massachusetts

Andover Eye Associates: A Comprehensive Overview

Andover Eye Associates is a respected ophthalmologist practice dedicated to providing comprehensive eye care services to patients in Andover, Massachusetts, and the surrounding communities. Located at Doctors Park II, 138 Haverhill St STE 104, Andover, MA 01810, United States, the practice offers a welcoming and accessible environment for individuals seeking expert eye health solutions. With a strong emphasis on patient comfort and personalized attention, Andover Eye Associates has cultivated a reputation for excellence and trustworthiness.

Location and Accessibility

The practice’s convenient location at Doctors Park II ensures easy access for patients. Their address, 138 Haverhill St STE 104, Andover, MA 01810, places them within a well-established medical district, facilitating seamless coordination with other healthcare providers if needed. Wheelchair-accessible car parking and a wheelchair-accessible entrance highlight their commitment to inclusivity and ensuring that all patients can comfortably navigate the facility. Furthermore, a dedicated wheelchair-accessible toilet is available onsite, demonstrating a thorough consideration for diverse needs. This commitment to accessibility underscores their dedication to providing equitable care.

Services Offered

Andover Eye Associates specializes in a wide range of ophthalmology services, catering to patients of all ages. While specific services may evolve, the practice typically offers:

• Comprehensive Eye Exams
• Treatment of Eye Diseases (e.g., glaucoma, macular degeneration)
• Refractive Surgery Consultations
• Contact Lens Fitting and Management
• Pediatric Ophthalmology

They prioritize staying abreast of the latest advancements in eye care technology and techniques, ensuring patients receive the most effective and innovative treatments available. The practice boasts on-site services, allowing for efficient and convenient care management.

Patient Experience and Reputation

The practice’s strong reputation is reflected in its impressive Google My Business reviews. Currently, Andover Eye Associates holds 224 reviews, with an average rating of 4.5 out of 5. These reviews consistently highlight the exceptional care provided by Dr. Michaelson and his dedicated team. Patients frequently commend the doctors' thoroughness, attentiveness, and clear communication skills. Many express satisfaction with the personalized approach to each consultation, noting that the physicians take the time to fully understand their patients’ concerns and answer their questions with patience and expertise. It’s evident that the staff are highly dedicated to ensuring patient well-being, as evidenced by the mention of sunglasses being offered post-treatment. The positive feedback consistently praises the professionalism and caring nature of the entire team. The emphasis on attentive service and patient comfort seems to be a central theme in the patient experience.

Payment and Practical Information

Andover Eye Associates accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing patients with convenient options. Appointment required, suggesting a structured scheduling system. It’s also recommended to schedule appointments in advance, highlighting the value of proactive planning. The practice’s commitment to modern payment technology further streamlines the process for patients.

Contact Information

For more information or to schedule an appointment, please visit their website at andover-eye.com. Alternatively, you can contact them directly at 9784750705. The website provides valuable resources, including information about the practice’s services, staff, and location.

👍 Reviews of Andover Eye Associates

MARO K.

5/5

Dr Michaelson and his staff are amazing,caring and very professional. Everything was good. The doctor took his time to examine my eyes carefully and responded to my questions .I felt much better after seeing him .The doctor and his staff were attentif to let me wear sunglasses,after the visit because of the eye drops injected.It was a very satisfying visit. I recommend Andover eye associates to everyone.

Hannah B.

5/5

The service provided by Andover Eye Associates is unmatched. The entire staff are always kind and patient with my particularly needs and go above and beyond to provide a great experience from eye exam to picking out lenses and getting fitted for contacts. The front desk is knowledgable and friendly and great at communicating important information in a timely manner. For sure one the best providers of optical needs if not one of the best medical offices I’ve ever been to. I feel comfortable and safe with Andover Eye Associates and trust every member of their team has my best interest in mind. I will be back!

Alexis L.

3/5

This is more like 3 and a half stars but I had upper eyelid surgery with Dr. Townsend back in February and it's been enough time for my eyelids to heal but they're the same as if I didn't get the surgery at all. The surgery went well and my eyelids healed good, most of the scarring is gone which is good but my left eyelid is still droopy and it bothers me doing everyday things. I do have an appointment regarding this in September so hopefully he can fix this or maybe do another surgery focusing more on maybe fixing the muscle in my eyelid. I'm staying hopeful.

Michael L.

5/5

I have been a patient of Andover eye for many years. I love the office and have had great experiences. More than the office the staff in the frame shop are fantastic. Jane is super helpful and makes sure I leave with a frame that fits my needs and looks sharp. Her and Tim are always full of smiles and make getting glasses a joy.

Kristen L.

5/5

One of the friendliest, well-organized, and efficient doctors’ offices I’ve ever been to (re: the entire team!). And, Dr. G was incredibly personable, thoughtful, and attentive. You can tell she really cares about her patients and isn’t jaded by the job - for her, it really seems to be a profession that she cares deeply about.

Anthony J. C. (.

5/5

The Dr Greiner Wes excellent in discussing the importance of Dry eyes and suggesting. A over the counter medication sustain complete PF!

Cheryl H.

1/5

Andover Eye Associates' office staff that are poorly trained and violate the HIPPA law.by sharing patient information with all non medical staff in their office are allowed to behave like this by the owner(s) of the practice. They also charge $40.00 for your eye glass prescription as punishment to force you to buy your glasses from them. As no charge applies when you use their practice to purchase glasses. Whether Medicare allows the charge or not it is an option for a practice to charge it. I never in my lifetime and I am quite mature, paid for my eye glass prescription from my eye Dr. Andover Eye Associates with it's unprofessional practices towards patients of other Drs. who sub contract space from them, by not allowing patients' appts. to move forward as planned with their appts. and suggest their physicians in the place of the sub contracted physician is incomprehensible. Also since they canceled my appt. with my sub contracted physician, I keep getting automated messages reminding me of the appt. they canceled, to be rescheduled, as well as another automated message received on Sunday May 4, 2025 at morning at 9:02 am in the morning telling me to call to rearrange my appt. that they canceled. What can one say......they simple do not know what they are doing!?! And obviously do not care about patient care.

K P.

5/5

I love all the staff at this office. As a mother of six children, and in a family with several eye issues, I've entrusted our ophthalmology care to Andover Eye Associates for 23 years. From annual checkups, glasses, and a corneal abrasion; to diabetic follow ups, retinal concerns, and dry eye; these doctors are not only skilled, but friendly and compassionate. Their resumes definitely impress, too! The front office staff is efficient, yet greets us by name. They have bent over backwards to help us at each appointment. Highly HIGHLY recommend! Addition April 2025: They served my mom living with dementia far and above any other doctor's office, in compassion, in speaking to her, not just me; in professional care and responsibility, in accommodating her needs-- the technician, Dr. Terry Chin, and the check-in/check-out staff-- everyone operated as though they'd been trained especially for this unique challenge. They are the best!