Storage Rentals of America - Pine Bluff, Arkansas

Address: 2907 S Camden Rd, Pine Bluff, AR 71603, United States.
Phone: 8702445600.
Website: sroa.com.
Specialties: Storage facility, Automobile storage facility, Moving supply store, Self-storage facility.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 39 reviews on Google My Business.
Average opinion: 3.7/5.

Location of Storage Rentals of America

8702445600

Storage Rentals of America, located at Address: 2907 S Camden Rd, Pine Bluff, AR 71603, United States, is a storage facility that offers a variety of services to meet the needs of its customers. With a phone number: 8702445600 and a user-friendly website: sroa.com, this business is easily accessible for anyone looking for storage solutions.

The facility specializes in storage, automobile storage, and moving supplies, making it a convenient one-stop-shop for those in need of these services. The self-storage facility provides a range of unit sizes, from small lockers to large garages, allowing customers to find the perfect fit for their needs. The automobile storage facility is secure and climate-controlled, ensuring that vehicles are protected from the elements and damage. Additionally, the on-site moving supply store provides boxes, tape, and other necessary materials, making it easy for customers to pack and move their belongings.

One of the key features of Storage Rentals of America is its accessibility. The facility has a wheelchair-accessible car park and entrance, making it easy for customers with mobility issues to access their units. This commitment to accessibility sets the business apart from other storage facilities and demonstrates its dedication to providing excellent customer service.

According to Google My Business, Storage Rentals of America has 39 reviews with an average rating of 3.7/5. This reflects the business's commitment to providing high-quality storage solutions and customer service. Many reviewers have praised the facility for its cleanliness, security, and friendly staff, making it a popular choice for those in need of storage.

Reviews of Storage Rentals of America

Storage Rentals of America - Pine Bluff, Arkansas

Ora Cook

5/5

I love that yall have a on site manager Ms.Ashley was so sweet n so nice she helped me she drove from her main office to Camden rd to assist me she made me feel like family I have so much going on right now and felt like my life is falling apart but Ms Ashley keep me laughing I love her customer service

Kim Preston

1/5

Exhaustive talk with a Red Dot phone rep who had no clue to solve my problem. I have a unit to store my Harley. When I drive my car in to access my bike I can't leave it inside the complex until I am through riding. I explained that if I leave my car outside and get my bike, once I'm done and put it back in the container the gates won't open because I am walking out. There is no keypad to open the gates from inside the facility. She could not get that. Kept telling me I would have to pay for a parking space in the facility to leave my car while I rode.....Just silly. I was put on hold three times while she talked to someone with the same response. Going to get a new storage facility asap. Them saving money by not having a person on site makes it difficult to solve problems.

C P

1/5

Poor service I contacted red dot customer service by phone on Saturday 06/17/2023 at approximately 1:00 pm due to the fact I was unable to access the facility because the entry gate isn't working the customer service representative explained that they had already been notified about this issue and they had elevated the repair claim for a quick resolution and I would be notified by email when the repairs where completed needless to say I never received any notice so I contacted customer service again on Sunday 06/18/2023 and never spoke with a representative so I'm assuming customer service is closed on Sundays. So I contacted customer service again on Monday 06/19/2023 at 8:00 am at which time this representative for red dot explained that the gate still not working and she didn't know when the repairs would be completed because is storage facility is self operated and no staff/attended works on-site. I explained how inconvenient this issue is after driving back and forward to this facility with moving items so the representative stated call customer service before you go to the location. This is a great examples of horrible customer service.

Sha Glover

5/5

My experience with red dot storage has been great. If i have questions or a problem they have quickly responded and gave me the help that i needed. Its a pleasure doing business with them.

kenneth Howard

5/5

Ashley was very helpful and made the whole process quick and easy to understand

Hannah Reynolds

1/5

Pay to store your things here and half of the time you need to access your unit, you’re unable to make it through the gate. We will be looking for new storage asap and have only been here for two months. I have things for my children in here and can’t access them when needed.

Update: 7/15/23 gate entrance broken. Called and got nowhere with them.

7/30/23 gate entrance is broken, once again. We keep things for my children in storage that we don’t need right away, but when we DO need it, we can’t access it. This is really getting out of hand. Maybe the company should look further into this issue and actually solve it instead of short term solutions each time.

Kimberly T

1/5

I would not recommend this storage company. I travel many miles to access my storage and every time I try to enter the facility, the codes either don't work or the code box is not on to type in the code. I always come during their advertised access hours and when I have issues entering and try to reach a Specialist, they don't answer their phones. This has happened too many times and is extremely inconvenient. If you do decide to do business with this company, you can guarantee you will not be able to access your storage when you most need to. I am completely fed up with this location and will be removing my items asap! I've had enough and I hope no one else has to deal with the issues I've had and I've only been renting for a month.

Andrea Washington

1/5

At this present time, I am very disappointed not pleased AT ALL with Red Dot Storage. I am having serious problems with my gate code. I had movers at the gate with my heavy! bedroom furniture could not get inside and had to bring all of my furniture back to my home and unload the trailer. And, I was charged 2x by the movers.