Delorian Hiatt
1/5
I spoke with them and verified if I absolutely cleaned everything, made sure it was basically move in ready, that I'd get my full deposit.
Listen guys, I literally spackled the holes, swept the garage, mopped all the floors 2x, hand wiped the cabinets, and vacuumed upstairs 3x(it wasn't that dirty I just wanted to be responsible).
When we moved in there was obvious dog hair on the floor, you could tell a dog was locked into a room and the trim was badly patched with what looked like foam. We had 1 screen, 4 missing and there were maybe 5 total working light bulbs(ignoring the recessed led ones since led is king....except for the shower one...but you get the point). The sliding door screen track was broken, there were cracks in the tile of the bathroom and huge heat leaks from the attic. The place was built within the last 7 years or so...just cheaply.
Oddly enough, at one point in time, some people were scheduled to come into my apartment. They said it was on the condition that they were apparently selling the duplex and they needed to do some sort of inspection. During this process they asked if I had any issues and said they would mark them down so they could be fixed. I wasn't being removed from the building or anything. The owners were just flip-flopping or a management or something.
However, I told them all of the above issues that I had(video recording). Without telling me it also seemed like one of them was recording inside of my place. I say it seemed like that because it was very odd the way they were holding their phone the entire time they were in my unit. I don't think there was any ill intent. However if that did occur I question why I was not informed..... As that is absolutely illegal. Now, maybe that didn't happen so I'm not going to point fingers but just know my feelings on the matter.
Either way, 85% of the issues went unfixed throughout my lease. They answered one time on a call about pest control and fixed the bathroom light. That was it.
I spent 2 days cleaning the place and patching walls(a substantial improvement from the condition it was in on move in considering all the dog hair and other things). The only things left in the wall were a few screws for curtains that can be reused as most people will hang them anyways.
Then I get the refund and the "receipt"? They removed $250 for some sort of cleaning/move in ready fee.
So I spent money cleaning the place, buying filters, and light bulbs when I moved in....just to pay a standard typical charge(that I asked about getting the full amount back) of $250.
There was no itemized receipt nor services listed...and no one to answer the phones(as usual).
At least an explanation, empathize with me a bit and tell me why I shouldn't feel like I've been robbed. It honestly feels like an automatic charge so why not detail that from the beginning? If the state of my place was not up to par with the full refund on move out then I don't know what the hell is.
