Arrowhead Credit Union - Eastvale, California

Introduction to Arrowhead Credit Union

Nestled in the heart of Eastvale, California, Arrowhead Credit Union stands as a beacon of financial services, providing a comprehensive range of products and services to its members. With a commitment to empowering individuals and families to achieve their financial goals, this full-service credit union has been serving the community since 1949. Let's delve into the details of Arrowhead Credit Union, located at 6170 Hamner Ave, Eastvale, CA 91752.

Main Services

• Personal Banking: Arrowhead Credit Union offers a suite of personal banking services, including checking and savings accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and health savings accounts (HSAs). Their personal banking services are designed to help members manage their finances effectively and grow their savings.
• Loans: The credit union provides a wide array of loan options to cater to various financial needs. These include auto loans, mortgage loans, personal loans, and credit card services. Arrowhead Credit Union is dedicated to helping members secure the funding they need to purchase their dream cars, homes, or cover unexpected expenses.
• Business Services: Arrowhead Credit Union offers a range of business services to support local entrepreneurs and small to medium-sized enterprises. Their business services include business checking accounts, savings accounts, business loans, lines of credit, and commercial real estate financing. They also provide payroll services, merchant services, and remote deposit capture to streamline business operations.
• Digital Banking: The credit union emphasizes the convenience of digital banking, enabling members to manage their finances anytime, anywhere. Their digital banking services include online and mobile banking, eStatements, bill pay, mobile check deposit, and online account opening. Arrowhead Credit Union's user-friendly mobile app allows members to stay connected to their accounts, transfer funds, pay bills, and deposit checks on the go.
• Financial Education: As part of their commitment to empowering members, Arrowhead Credit Union offers free financial education resources. These resources cover a wide range of topics, including budgeting, saving, investing, debt management, and homeownership. The credit union's financial education tools help members make informed decisions and take control of their financial future.

Location and Access

Arrowhead Credit Union is strategically located at 6170 Hamner Ave, Eastvale, CA 91752, in the heart of the Eastvale community. The branch is easily accessible from the nearby Interstate 15 and State Route 91, making it convenient for members to visit from neighboring cities such as Riverside, Corona, and Norco.

The credit union's location is surrounded by various amenities, including retail stores, restaurants, and parks. Some nearby points of interest include the Eastvale Community Park, the Shoppes at Dos Lagos, and the Eastvale Town Square. This convenient location allows members to combine their financial errands with other personal activities, making their banking experience more enjoyable.

For members who prefer to conduct their banking transactions outside of regular business hours, Arrowhead Credit Union offers a 24/7 drive-up ATM at this location. This ATM allows members to withdraw cash, deposit funds, transfer money between accounts, and check their account balances at their convenience.

Featured Characteristics

• Wheelchair-accessible Parking and Entrance: Arrowhead Credit Union takes pride in providing a welcoming and accessible environment for all members. The branch features a wheelchair-accessible parking lot with designated spaces close to the entrance. The building itself is equipped with a wheelchair-accessible entrance, ensuring easy access for members with disabilities.
• On-site Parking: The credit union offers ample on-site parking for members and visitors. The spacious parking lot allows for easy access to the branch, with clearly marked entrances and exits to ensure a smooth flow of traffic.
• Modern Facility: Arrowhead Credit Union's Eastvale branch is equipped with a modern, inviting interior that creates a pleasant banking environment. The branch features a sleek design with contemporary furniture, efficient teller stations, and comfortable seating areas for members to relax while conducting their banking transactions.
• Multilingual Staff: To better serve the diverse community of Eastvale, Arrowhead Credit Union's staff consists of multilingual employees who can assist members in English and Spanish. This multilingual capability ensures that members can communicate effectively and receive the help they need regardless of their preferred language.

Practical Information

• Address: 6170 Hamner Ave, Eastvale, CA 91752, United States
• Phone: 800-743-7228
• Website: arrowheadcu.org
• Hours of Operation:
  • Lobby: Monday - Thursday, 9:00 AM - 5:00 PM, Friday, 9:00 AM - 6:00 PM
  • Drive-up: Monday - Thursday, 8:00 AM - 5:00 PM, Friday, 8:00 AM - 6:00 PM
  • ATM: 24/7
• Specialties: Credit union, ATM, Car finance and loan company, Financial institution

Positive Aspects from Reviews

Arrowhead Credit Union has received an average rating of 4 out of 5 stars on Google My Business, with a total of 12 reviews. Many members have praised the credit union for its exceptional customer service, competitive rates, and user-friendly digital banking platform. Some of the positive aspects highlighted in the reviews include:

• Knowledgeable and friendly staff: Several members have commended the tellers and loan officers for their professionalism, patience, and willingness to assist with any questions or concerns. One member noted, "The staff is always friendly and helpful. They take the time to explain things clearly and make you feel valued as a member."
• Competitive rates and fees: Members have appreciated the competitive rates and fees offered by Arrowhead Credit Union, particularly on loans and credit cards. A member commented, "I've had multiple loans with Arrowhead, and their rates are consistently lower than other banks I've worked with."
• Convenient online and mobile banking: Many members have praised the convenience and ease of use of Arrowhead Credit Union's digital banking platforms. One member stated, "The mobile app is fantastic. I can check my balances, transfer money, and even deposit checks without having to go into the branch."
• Local presence and community involvement: Several members have mentioned that they appreciate Arrowhead Credit Union's commitment to the local community. The credit union's involvement in local events and sponsorships has resonated with members, who feel that their banking institution is invested in their well-being and success.

In conclusion, Arrowhead Credit Union at 6170 Hamner Ave, Eastvale, CA 91752 offers a comprehensive range of financial services tailored to the needs of its members. With a commitment to exceptional customer service, competitive rates, and a user-friendly digital banking platform, Arrowhead Credit Union has become a trusted financial partner for individuals and families in the Eastvale community and beyond.

👍 Reviews of Arrowhead Credit Union

Joseph G.

1/5

They do not communicate with you at all. This was a secondary account and apparently my balance went to zero but was never informed by letter or email. My account was closed out without any notification.
Received emails for feedback and usual spam but never anything about the status of my account. Only reason I found out was when I attempted to access my online account.
Don’t bother opening an account with them.

Ashleigh D.

1/5

I literally just left this location I went in and there was 5 tellers literally standing around helping 1 lady. It took them way to long to acknowledge me. Then when the girl did I told her what i needed and she said I would have to wait 15 to 20 minutes because she was the only teller on the line , mind you again there was 5 people helping 1 custimer and there was no one behind me. unfortunately I believe because of the color of my skin and the amount of kids I had I was treated differently.I worked as a teller years ago for 2 diffrent banks and had I done this I would have gotten written up or fired especially if it was a mystery shopper seeing how we were doing as a bank. I love arrowhead but this location needs to do better. I'm heading to the riverside location which is out of my way but I rather travel the distance to be treated kindly.

Teresa G.

5/5

Everyone is always ready to help and answer all questions with patience, courtesy and a smiles! I love this credit union!

Andrew F.

5/5

Decided to give the shaft to big banks and the fat cats of Wallstreet, after being with wells fargo for 12 years I closed down the account and joined arrowhead credit union about a year ago and it's a great bank

Trevor B.

1/5

Not Helpful.
Loyalty means nothing to this CU.
They have surprise fees
Not veteran friendly.

Patricia H.

5/5

Always a good experience at the Eastvale Arrowhead Credit Union, great staff, friendly and helpful.
Thank you.

Berenice L.

5/5

Went in to open an account, Erin was very helpful.

Brenda E.

5/5