Tazewell Motors - Creve Coeur, Illinois

Ken T.

I owned a very nice, reliable, 2013 Toyota 4Runner SR5. I knew I’d do better by selling it on my own. I ran ads and put it on Facebook Marketplace but to be honest I got tired of all the spam and crazy lowball offers so I looked tor a more stress free option.

I contacted David at Tazewell Motors after finding his website and reading about his very simple and straightforward explanation of selling on consignment. I brought my 4Runner over for him to check it out.

They did a light detail, cleaned the foggy headlights and advertised it until it sold. I got way more than I would’ve on a trade somewhere and was more than willing to pay David the percentage of his consignment fee.

There were no surprises from start to finish. He was a great guy to deal with every step of the way. Funny, positive, honest, and treated me like family. If you are trying to sell your vehicle on your own, you should talk to David about letting him help sell it on consignment.

Lexy B.

As a first time car buyer from a dealership my honest review:
Absolutely amazing process! Both David and Deandra were extremely pleasant to work with and very patient with me due to some banking issues that made the process take a little longer than expected. Not to mention the car is AMAZING!!! Great quality, great price and great people!!! 11/10 recommend.

Ronald U.

I bought a 2008 tahoe from Dave 3 years ago and it is still running great, He sold me a great vehicle at a fair price and I'm so happy I went there. He runs a great Dealership and is very honest and makes sure the customer comes first, can't go wrong buying from Tazewell motors. Ron Ulmer

Bella A.

This was my first time buying a used car from a dealer, so I was hesitant at first. But I'm glad to say it was a great, smooth experience at this place. The owner, David, is extremely helpful, friendly, and accommodating. I saw the exact car I wanted and was able to seal the deal very quickly. My previous car was totaled, so I had to wait for my insurance payout, but really wanted the car on his lot. He was able to hold it for me until I got the money the next week. He's accommodating to after-hour needs and was willing to answer questions after hours too. I've had the car for two weeks now and I absolutely love it. The only issue is the TPM turned on after I drove it home and will not turn off. The tires were fine, and I even got new ones put on and had them check out the sensors, and they couldn't find anything wrong with the sensors. Had it reset, but it still came back on. Not sure if it's an electrical issue or what, but it's not a big deal; it does not interfere with the driving or mechanics of the car at all. Just an annoying light. I test drove it for about 30 minutes, and it never came on while it was at the dealer. Not sure if he knew about it or not, but it doesn't matter. I'm still happy. David was very helpful with explaining the whole process of how these things work. I was pleased with the price, and the fees seemed a lot lower than typical dealership fees. The condition of the car was immaculate. I 100% recommend this place!

Ryan R.

Dave was Great to deal with!!! He helped me find the exact truck I was looking for. Dave was very professional and his detailer did a fantastic job cleaning up the truck. It has been a great Truck so far ….I am so happy with the service and the whole experience that Tazewell Motors provided. I would highly recommend finding your next vehicle here!!!! Thanks again Dave

Shelby Z.

I was originally SO impressed. The gentlemen (owner) worked with us, dropped the price to help us out. There was an engine light on, he checked it, showed it to us, cleared and said it was more than likely due to the cold. (Yes, this is on us) He rushed us to come back before noon so he could close early, conveniently before it got dark, before I could test the headlights (which shine but don't beam in front of the car and could not be fixed). Could not tell until the evening, where it was not even safe to drive at night. I called and he said he changed the bulbs and that the headlights could be purchased at like a junkyard because he wasn't sure how to fix the issue i was having. We had to spend 600$ on new headlights and an entire headlight assembly. Not to mention the check engine light only came back and we had to fix ourselves *again on us*. One of the tires blew out, and come to find out ALL FOUR TIRES ARE THE WRONG SIZE FOR THE VEHICLE AND ARE UNSAFE TO DRIVE FOR IT. I am now spending 1000$ replacing every single one of these tires which are only at 4/32 tread because they cannot replace the blown tire with the identical size as the rest due to liability at the tire shop. How do you sell a vehicle and not ensure the tires are the appropriate size for the model? This vehicle was sold to me in a hazardous state. I am so bummed because I had planned on coming back, but after this experience, I am so disappointed and furious that I was allowed to take this vehicle off the lot in its condition. I could have been seriously injured. Be sure to thoroughly inspect the vehicles if you intend on buying here!!

This seriously is so frustrating because I had such a good experience in person. He was so nice and he seemed so genuine. All the reviews seemed so positive. I don't know if i just got a very unfortunate situation, but i am very frustrated right now in writing this as I find out more that was wrong when I first got this vehicle.

EDIT: Since I cannot respond and I expected such a response from the owner as I have seen some absolutely horrid responses buried to negative reviews, here I am.

The owner was COMPLETELY aware of the check engine light that we left with, we did call and let him know it came back on when I contacted him about the headlights that I could not actually drive with safely in. As to this being a manufacturer issue, I could see where your coming from, but you stated you changed the headlights and I made you aware that the things that held the headlights in place were broken. Meaning you sent me with those broken, and did not make me aware. Not a manufacturer issue, you placed those bulbs with the broken pieces in there. Next, i am completely aware I hit something and blew that tire. That was not my issue. I also understand other people change to after marker sizes that should be size appropriate to the weight of the vehicle. Some may not. But as a DEALER, you should make sure that the tires I leave the lot with should be rated and legal to bear the weight of the vehicle that they are on or make that customer aware that they are not the appropriate size and there will need to be a COMPLETE tire change. We would have chosen another vehicle or prepared or discussed these issues. Clarity as a dealer is essential to the trust and communication to a return client. I had ever intention of returning as a repeat customer. But knowing I left that lot with a car that vehicle that could have blown any of those tires at any time because they were not rated for that weight of the vehicle, should and might be illegal. My safety and life was put at risk without knowledge because I had trusted that a dealer had inspected the vehicle appropriately. This is my mistake and It will not happen again. Again, my experience up front was not bad, yes you helped us out on the front end, but by no means did the money you saved us then compensate for the amount of money I had to spend on the issues that should have been fixed prior to that vehicle leaving the lot.

Rose M.

My car was totaled and I spent days driving around, trying to find a car and having to deal with a bunch of BS at dealerships. I stumbled upon Tazewell Motors online and decided to check it out. They ended up being closed the day we went to the surrounding area but we decided to try calling to see if there was anything they could do since we were from out of town. David took time out of his personal day to come show us a couple of cars we were interested in. He was so friendly and welcoming, and very upfront about everything. He treats everybody like family. He didn’t add on a bunch of BS charges to his cars that are in practically new condition. We ended up really liking the Chevy Cruz but my bank was merging with another, so I couldn’t buy that day. He was so understanding and was able to hold it for me till I could get up there the next day with a check. He made the whole process super easy and made sure to answer all of my questions. Honestly wish I would’ve found his place sooner. I highly recommend Tazewell motors.

Meg M.

I originally left a positive review because I liked the car. After a year of ownership, I’ve come to feel differently.

During the sale, the owner shared personal stories that made the experience feel uncomfortably informal for a professional setting.

The car hasn’t run as smoothly as expected--it occasionally hiccups, and one of the tail lights they said was repaired began filling with water not long after the purchase. I eventually had to pull the plastic back slightly to make a hole, just to stop the pooling.

I later noticed that I paid quite a bit more than similar vehicles were selling for, even at the time. When I reached out about the tail light, I didn’t receive support... Instead, I was blocked and received no further response.

I’m revising my review now to reflect my full experience, and I hope it helps others approach with more caution.

Ken T.

I owned a very nice, reliable, 2013 Toyota 4Runner SR5. I knew I’d do better by selling it on my own. I ran ads and put it on Facebook Marketplace but to be honest I got tired of all the spam and crazy lowball offers so I looked tor a more stress free option.

I contacted David at Tazewell Motors after finding his website and reading about his very simple and straightforward explanation of selling on consignment. I brought my 4Runner over for him to check it out.

They did a light detail, cleaned the foggy headlights and advertised it until it sold. I got way more than I would’ve on a trade somewhere and was more than willing to pay David the percentage of his consignment fee.

There were no surprises from start to finish. He was a great guy to deal with every step of the way. Funny, positive, honest, and treated me like family. If you are trying to sell your vehicle on your own, you should talk to David about letting him help sell it on consignment.

Lexy B.

As a first time car buyer from a dealership my honest review:
Absolutely amazing process! Both David and Deandra were extremely pleasant to work with and very patient with me due to some banking issues that made the process take a little longer than expected. Not to mention the car is AMAZING!!! Great quality, great price and great people!!! 11/10 recommend.

Ronald U.

I bought a 2008 tahoe from Dave 3 years ago and it is still running great, He sold me a great vehicle at a fair price and I'm so happy I went there. He runs a great Dealership and is very honest and makes sure the customer comes first, can't go wrong buying from Tazewell motors. Ron Ulmer

Bella A.

This was my first time buying a used car from a dealer, so I was hesitant at first. But I'm glad to say it was a great, smooth experience at this place. The owner, David, is extremely helpful, friendly, and accommodating. I saw the exact car I wanted and was able to seal the deal very quickly. My previous car was totaled, so I had to wait for my insurance payout, but really wanted the car on his lot. He was able to hold it for me until I got the money the next week. He's accommodating to after-hour needs and was willing to answer questions after hours too. I've had the car for two weeks now and I absolutely love it. The only issue is the TPM turned on after I drove it home and will not turn off. The tires were fine, and I even got new ones put on and had them check out the sensors, and they couldn't find anything wrong with the sensors. Had it reset, but it still came back on. Not sure if it's an electrical issue or what, but it's not a big deal; it does not interfere with the driving or mechanics of the car at all. Just an annoying light. I test drove it for about 30 minutes, and it never came on while it was at the dealer. Not sure if he knew about it or not, but it doesn't matter. I'm still happy. David was very helpful with explaining the whole process of how these things work. I was pleased with the price, and the fees seemed a lot lower than typical dealership fees. The condition of the car was immaculate. I 100% recommend this place!

Ryan R.

Dave was Great to deal with!!! He helped me find the exact truck I was looking for. Dave was very professional and his detailer did a fantastic job cleaning up the truck. It has been a great Truck so far ….I am so happy with the service and the whole experience that Tazewell Motors provided. I would highly recommend finding your next vehicle here!!!! Thanks again Dave