Auburn Realty - Auburn, Alabama

Brittney Gilmore

Update #3 Issue has been resolved!
Update #2: Another vendor came out and there is something wrong with my refrigerator. Auburn Realty is making this an issue as if I do not want to pay the $125 service, when the real issue at hand is I’m not paying a service fee that has been proven to be a problem by the Vendor THEY sent. As we can they clearly see they want to argue on the review of my experience, but email me asking me to take down my review. Unprofessional or what?
Update: I originally only left a 1 start with no description, but since the owner had this to say
Thank you for your feedback. We understand that being held accountable to the lease terms isn’t always pleasant, but necessary to treat everyone equally and fairly.
Let’s go into detail.
For starters the roach problem is ridiculous and out of control. I have reported this multiple times reminder I moved here in April 2024, I barely sleep here because I don’t live like this. It’s so bad I have spent my own money buy supplies to correct their problems. Even the exterminator stated that’s it’s a problem over here. They offered to move me to another complex which is even worse so I declined the move.
Next they lie and say your maintenance request has been completed when nothing has been done.
In regards to the service fee I’m being charged. They said the vendor said nothing was wrong with my refrigerator and the noise was possible coming from the ice maker. I shut the ice make off and removed the ice tray when I first moved in here, so how is that the noise I’m hearing. The noise is clearly coming from the bottom of the refrigerator.
There’s more that could dealt with in this short time of renting. I’m sure others have many complaints but are afraid to speak out because they may not have anywhere else to go.

Paul South

I had a great experience at Farmville Lakes. The office staff and Auburn Realty is responsive and kind. and the maintenance staff did a first rate job. I would highly recommend Auburn Realty.

Collin Ward

Have rented at two different locations from them. The office people have always been rude to me but I liked Mr. Cary as he was always friendly. At least until he snitched on me for rewiring my motorcycle in my living room. I think they contract out most maintenance, but the people they use have been super friendly and fast so hope they keep using them. You can expect to be treated similarly to working with a large nationwide management company. Just don't expect to receive the local business experience.

Edit: added two star just because Mr.Cary was always so pleasant, and Auburn reality deserves some credit for the maintenance.

Edit: I removed two stars because one star more accurately represents my experience

Gerald Tobin

I had a positive experience with Auburn Realty. I resided in a rental home they managed for a little more than 4 years. They managed the property well overall and were attentive to any maintenance concerns that arose. The property and leasing managers were also very kind and reasonable people. The highlight of my experience is that they didn’t attempt to confiscate my security deposit under false pretenses as seems to be customary for most landlords/management companies to do these days in my experience. I’d highly recommend checking out their available properties/rentals. You won’t be disappointed!

Kelsi Williams

DO NOT RENT FROM THESE PEOPLE !!! I’ve rented from multiple places in Auburn & this is the worst experience I’ve ever had. Maintenance takes months to respond if they even do respond. If they do respond they come up with quick fix solutions that don’t fix anything. Don’t bother filling out a move in damages sheet bc it goes straight in the trash so they can rack up charges to your security deposit when you move out on things that were already damaged prior to moving in. Absolutely ROACH INFESTED and TONS of TOXIC BLACK MOLD which they claim is “just mildew” & paint over it. The paint on the walls peels off in sheets due to mold & moisture under layers of “quick fix” paint. So many more issues I can’t even begin to list. Rent from ANYWHERE ELSE but these people.

Hannah Lovik

I lived in an Auburn Realty apartment for my two years of grad school and loved it! The rent was fairly priced, location was great, and all the staff were always very kind and helpful. Mr. Cary from maintenance was the best! Would definitely recommend them to other students.

Jack Shanahan

I lived in an apartment complex owned by Auburn realty. Halfway through my lease I discovered my closet walls were beginning to be covered in black mold. It had spread to some of my clothes that were permanently damaged. I finished the back half of my lease with my clothes on the floor of my living room because Auburn Realty did nothing about it. I then did not receive my full security deposit back. I know multiple people that have had similar experiences.

Tom Spellissy

They were the best realty company in Auburn. Found us a place in a short time and at a very reasonable price. Staff is very friendly and helpful.