Audi Eatontown Service and Parts - Eatontown, New Jersey

Audi Eatontown Service and Parts stands as a premier automotive service center dedicated to providing comprehensive solutions for Audi vehicle owners. Located at 95 NJ-36, Eatontown, NJ 07724, this facility offers a full spectrum of services, from routine maintenance to complex repairs, all delivered with a commitment to quality and customer satisfaction. The phone number for immediate contact is 8333032779, and visitors can easily access further information and schedule appointments via their website: audieatontown.com.

Comprehensive Service Offerings

Audi Eatontown Service and Parts distinguishes itself through its extensive service capabilities. They specialize in car repair and maintenance, ensuring that Audi vehicles remain in optimal condition. Furthermore, they operate a dedicated auto parts store, offering a wide selection of genuine Audi parts for both repairs and upgrades. Specifically, they excel in auto radiator repair service, a crucial element for maintaining engine cooling. As a fully equipped auto repair shop, they handle a diverse range of automotive issues, employing skilled technicians and utilizing state-of-the-art equipment.

Key Service Highlights

• Car Battery Store: A comprehensive selection of Audi batteries to suit various models and driving needs.
• Diagnostic Center: Advanced diagnostic equipment allows for precise identification and resolution of vehicle problems.
• Oil Change Service: Convenient and efficient oil changes performed by certified technicians.
• Wheel Alignment Service: Ensuring proper wheel alignment for optimal handling and tire wear.

Location and Accessibility

Audi Eatontown’s strategic location at 95 NJ-36, Eatontown, NJ 07724 provides easy access for customers in the surrounding areas. The facility is designed with accessibility in mind, offering a wheelchair-accessible entrance and a wheelchair-accessible parking lot, demonstrating a strong commitment to inclusivity. Additionally, they provide oil change services, simplifying routine maintenance for busy schedules. The Average opinion: 4.9/5 reflects the overwhelmingly positive experiences shared by customers.

Customer Experience & Reputation

Based on numerous customer reviews, Audi Eatontown Service and Parts cultivates a reputation for exceptional service and a customer-centric approach. Feedback consistently highlights the ease of appointment scheduling, the comfort of the waiting area, and the professionalism of the service personnel. Several customers specifically mention a dedicated service advisor, such as Bryan, who consistently provides helpful and understanding assistance. Notably, the dealership has been recognized for going above and beyond the typical customer service expectations, offering support with minor issues that extend beyond standard service procedures. The volume of 921 reviews on Google My Business underscores the significant level of customer engagement and the widespread satisfaction with the services provided. It’s clear that the dealership prioritizes building lasting relationships with its clients, fostering trust and loyalty.

Recommended Information for Prospective Customers

For anyone considering Audi Eatontown Service and Parts, several key pieces of information are pertinent. Firstly, scheduling an appointment is readily achievable through the website or by phone. Secondly, due to the facility’s accessibility features, individuals utilizing wheelchairs or mobility devices will find the location convenient. The comprehensive service offerings cater to a broad range of automotive needs, from routine maintenance to specialized repairs. Finally, the consistently high customer ratings – an Average opinion: 4.9/5 – serve as a strong indicator of the quality of service and the dedication to customer satisfaction. The dealership’s commitment to providing a welcoming and efficient experience is evident in every interaction. The strong positive feedback suggests a team that is knowledgeable, approachable, and genuinely invested in the well-being of their customers’ vehicles.

👍 Reviews of Audi Eatontown Service and Parts

Daniel K.

5/5

Easy-to-use appointment setup. Great waiting room. Good and understandable service personal.

Bryan T.

5/5

Bryan is usually the service advisor who takes care of me and ia always helpful, the dealer as a whole has never never done me wrong, and actually helped me out with some minor things beyond the normal customer service. I have worked with other advisors and they're all super nice.

Edigar O.

5/5

We were very well attended, the service was done with excellence and I loved having my car washed and very well cleaned. Congratulations on the service. I intend to change all 4 brake kits on my Q7 with you, I just need to see if I can get a more affordable price. Thank you

Lydia B.

5/5

Consistently excellent service. Bryan got me in and out quickly, told me what to expect in terms of a follow up call after car dropped off, repairs done quickly and as promised got my car back same day. Excellent service from beginning to end. Also appreciated the car wash as it was also on my to do list! Win win! Highly recommend!

Nicholas H.

5/5

Brittnee at Audi is exceptional. As a service advisor, she consistently goes above and beyond, especially in understanding my need to stay on the road as a real estate agent. Her proactive approach and outstanding customer service ensure I'm always on the road and stress-free. Highly recommended!

Lisa L.

5/5

Best service experience ever! Greeted by friendly staff. Great communication, pick and accurate work. Returned my car looking better than when I drove in, with complimentary wash. I’m glad I discovered this dealer.

Michael R.

5/5

Audi has the best customer service. Their team is very knowledgeable and they always go above and beyond for you. My service advisor Rebecca F is literally amazing!!! She deserves a raise bc I watched everyone she took care of leave happy and smiling. Thank you Rebecca 😊

Terry M.

5/5

Everyone is knowledgeable, able to answer questions and I LOVE the video you send. Eliminates any " mysteries" about whats going on wirh my Audi! Always a great experience at Eatotown Audi!