ServiceMaster by Replacements - Neptune Township, New Jersey

Ellen H.

Unfortunately we had a hose to the washing machine burst which caused significant damage/flooding. Mike arrived exactly when he said he would. He was thorough and professional. His team arrived with fans and equipment exactly when he said they would. Setting out expectations for the process and delivering on those promises was so wonderful given the stressful situation caused by this household upheaval. When we discovered in the evening another issue, Mike replied to us immediately and followed through early the next morning with next steps. I cannot say enough about how Mike’s professionalism, courtesy and knowledge of the process helped us and was so greatly appreciated!

David D.

They came Highly recommended and they exceeded expectations!

Mike and his team (Stev David, Luis, Jorim, Elvis & Nick) were polite, on time, and highly professional! they handled everything perfectly and cleaned up after themselves! I couldn’t be happier with the service! Thank you for providing a great experience

Nicole T.

Overall great experience!! I had a rental property that was left in disarray, along with mold in the attic. Mike came by on a Thursday for an estimate and a crew was out by Friday. The surfaces were all cleaned, carpets were deodorized, and the mold was remediated within one day. I couldn’t be happier with the results! Thanks Mike, Nick, and everyone else who helped out.

Jorge F.

Definitely very professional from the top head Mike to his crew from the time they start working to the time they stop, would surely recommend them, few pics of what we were facing before they came in!
Once again thank you Mike and Your crew!

Jason S.

They came out 2 days after contacted. they came out for a service of a condo. The crew that came out did an amazing job. They understood the situation and handled it professionally. If I’m ever in this situation again they will be the first people I contact. Thank you so much for the respect your crew showed me.

Donna H.

As a real estate agent, I rely heavily on vendors for certain jobs, and Mike and his team exceeded my expectations. Their prompt response and efficient service were crucial in preparing the property for sale. Their professionalism and understanding of the unique challenges presented by the situation were commendable. I wholeheartedly recommend Mike and his team for any cleaning needs in the real estate industry.

Jake H.

“Twas the week of Christmas and all through my house… my main line sewer was broken, and sewage was all over my house…”

Not the classic rhyme we all know, but sadly a true story - Last week, a few days before Christmas we awoke to a disaster in our home with toilets and bathtubs overflowing with sewage, the result of tree roots completely detaching our main sewer line.

I called Mike, who came out personally the same day, and he was able to get his remediation team on-site to help clean up the mess and contain any damage before things got worse.

The team was punctual and professional, and we couldn’t be happier with the job they performed. This is a family oriented business and I’m glad I hired them to help fix my house for the holidays.

Christian K.

The actual work done by service master was great. I asked for an additional service and given a price to pay prior to work being done. The job ended up requiring another dumpster and for the job to be finished up on another day. At no point was I told or given the amount for an additional cost. They eventually told me there was additional cost after the came back. My problem is that was never given to me as the customer and should have been given to me as apart of me calculating if I am going to move forward with the work to be done. This is where they failed.