Irwin Mazda - Freehold, New Jersey

Irwin Mazda: A Leading Mazda Dealer in Freehold, NJ

Irwin Mazda, located at 4000 US-9 Lot A, Freehold, NJ 07728, United States, is a top-rated Mazda dealership known for its exceptional customer service and wide selection of new and used vehicles. With a phone number and a user-friendly website, customers can easily reach out or browse their inventory online.

Specialties at Irwin Mazda include a variety of services and features designed to cater to every customer's needs, such as delivery, in-store shopping, wheelchair-accessible car park, and wheelchair-accessible entrance. The dealership also offers oil change, repair services, and accepts various payment methods like checks, credit cards, and debit cards. Additionally, on-site parking is available for customers.

With an impressive 4.7/5 average rating based on 620 reviews on Google My Business, Irwin Mazda has consistently met and exceeded customer expectations. Customers praise the dealership for its efficient and hassle-free car buying experience, often highlighting the professionalism and attentiveness of the staff. One satisfied customer shared their experience, stating, 'The staff worked quickly to facilitate a test drive, and after assessing my needs, I was given a fair deal and felt satisfied with the overall process.'

Irwin Mazda stands out not only for its excellent service but also for being a women-owned business. This dedication to customer satisfaction, paired with a diverse range of services and a commitment to accessibility, makes Irwin Mazda a top choice for anyone looking for a new or used Mazda vehicle.

👍 Reviews of Irwin Mazda

Sendo P.

5/5

The experience I had while shopping for a vehicle at Irwin Mazda was extremely satisfying. The staff worked quickly to facilitate a test drive. After my sales representative, Sueanne Parker assessed what I was looking for and my price range, she worked quickly to move the sale along. It was a busy day at the dealership but all went well. I leased a CX-5 and it was probably the happiest I’ve been after shopping for a car. I felt I was given a fair deal and would recommend Irwin Mazda for sure.

Lidia W.

5/5

I just purchased a car from Irwin Mazda, great experience. Zach helped me purchase the car and was very patient and helpful with my process. I would also like to give credit to the manager which we agreed on a very nice price for my car. I am very satisfied with the vehicle I purchased and the service I received.

Kateri S.

5/5

I recently purchased a 2024 Mazda CX-30 from Leo Marquez over at Irwin Mazda and my experience was absolutely by far the best I've ever had when purchasing a new vehicle. He made the process smooth and easy, answered every single question I had and took the time to walk me through every feature my car has. The sales men and women are so kind and attentive and I really felt at home there. I highly recommend buying your next car with them.

Rosalyn M.

5/5

The staff made a task I normally dread, very pleasant. They were both kind and courteous. They answered the many questions and scenarios I presented. I felt comfortable with my purchase. I would definitely recommend family and friends to dealership. Thank you Mario and Leo.

Pattie D.

5/5

Right from the beginning of my car buying experience , Irwin Mazda went beyond 5 stars. I had the pleasure to work with, Ben, Sueann and Pete. They were knowledgeable and helpful every step of the way. I picked Irwin Mazda not only because they had the car that I wanted. Top safety pick and #1 in it's class but also the positive qualities and reputation that I was looking for in a dealership.. The team communication and customer care was awesome. if you're looking for a great vehicle and a beautiful customer service experience, I am happy to recommend Irwin Mazda! ✨

cheryl C.

5/5

I have to say what an excellent experience I had with Irwin Mazda. My lease was coming to an end. Loyal Mazda owner, going on my 6 lease. Went back to another dealership where I have purchase my last 2 leases. I had a bad experience. So, I went to Irwin just to look around when I was approached by Ben. He introduced himself as manager. I explained my lease was coming to an end. And was really just looking. I was transparent with him regarding my budget.
We sat down and chatted, we went over numbers. Ben and the finance dept made it work for me. What a positive experience. I was so
pleased that they went way above to make it happen. With in my budget , and took my old lease back with no hassle. Everyone person was a pleasure. It was a long night after working all day. When we had to setup and go over new car, Zacc helped the transition from old car to new car, a pleasure. Helping me setting up the app and my phone to Mazda.
Leaving the dealership with a smile and relieved that I was able to leased within my budget !
Thankyou Thankyou!!!

Ingrid D.

5/5

Took our 2023 CX5 in for regular service. We were met at the door and soon service agent reviewed what needed to be done. We left the car and were constantly notified of the progress of the service. We picked up the car in the early afternoon. A very favorable experience.

Sherman L.

3/5

Service was great! Receptionist not very nice, or friendly. Didn't even say good morning or Thank you after I made my payment. Called for loaner car, again lady on phone was rude.
Improve the service and the desk, tell them to smile, and stop the gossip, and be more welcoming to the customers. Then the rating would improve.
Check in was polite and courteous, the gentleman was amazing.
The reason I would come back would be because of the Amazing service I received from Amanda..
Upbeat, explained everything. Warm-up welcome.