TAP Property Management - Glen Ridge, New Jersey

Dorna T.

On Thursday, 4/7 the locks on the front door was changed. Tap Property Management put in the regular U.S. mail a copy of the new front door key. Needless, to say the residents were unaware of this change and did know about receiving the new key in the mail. First, to put the key in the U.S. Mail for something this important is unacceptable. Second, it was very inconsiderate to not inform the residents beforehand of this important change.
My disabled sister returned home at 2:00pm, she was locked out of her home for 45 minutes. I had absolutely no knowledge of the front door lock being changed. I was at work when her Home Health Aide called me to say the key for the front door is not working. I called my neighbors to see if they had an issue with the front door, only to be advised the lock was changed. Tap had the nerve to say, “If you had called me I would have informed you.” Even if I had called Tap at 2:15pm, I am sitting behind my desk at work. What would calling Tap at that time do to help my disabled sister to get into her home.
One would think something this important would have been handled with the care it needed. Instead, all residents were locked out and from word of mouth people found out to go and check their mailbox for the new key.
Tap Property Management is not a dynamic leader and lacks strong supervisory skills/personnel management. Tap Property Management is definitely not effective in communicating with the residents. There are definitely no strong and loyal team relationships with the residents.

Erika B.

The reviews on this page are hysterical. They are clearly generic reviews that the company is paying for to try to boost their rating. When you click on them, these people have reviewed businesses all over the United States. Obviously a paid service!

There are a multitude of reasons why I could give this management company one star... but I guess number one would be the false advertising and lying to the consumers which they have just demonstrated . Second to that would be the fact that they never fix any leaks, they have us keep our things in a moldy basement and they hired a snow removal company who did $5,000 worth of damage to my car to which the management company would not help me retrieve

Lauren R.

Decent staff. Ed is the daytime doorman AL is the maintenance person Gerald is kinda quiet but he's a friendly repair person and James is the doorman on the weekends. Muhammad does evenings on the weekends. During the week after 4 the staff varies. The had a regular but he moved back to his native country. How is very very high.

NJ R.

I put a tenant into a rental managed by this company. Nothing but poor reviews, safety issues and bad policies. I feel horrible for my client. The entire complex has issues with the companies. Any 5 star review here must be fake.

Matthew J.

I've been working with TAP for the last four years and they've always been very helpful and knowledgeable wit any problems that have come up. They also are very proactive with keeping our property looking great. Thank you!

Jerome C.

Tap Property Management has been excellent. Always professional in everything they do. Highly recommend!!!

Harold L.

Been good, a helpful company to our development. We have worked closely with them for years, very respectful and understanding
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John B.

TAP Property Management is a very professional company and reacts to issues promptly. Thanks!!